Dear Ozerk,Greetings from Banyan Tree Samui, your Sanctuary for the Senses!Thank you for making our resort your holiday destination. It is fantastic to read that your experience at our resort exceeded your expectations. It is feedback such as yours that reaffirms our commitment toward delivering service excellence each day and creating memorable stays for our future guests.It is fantastic that you felt the personal touch and attentive nature of our entire team as this is the level of service we strive for. I have already shared your comments with all to serve as added motivation to continue delighting our guests.Ozerk, thank you once again for staying with us and we look forward to welcome you back and to deliver another memorable tropical escape.With kind regards,Remko KroesenGeneral Manager

Dear Eng Kiong,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. I am delighted to read that your Villa Host, Chan, catered to your each and every need during your holiday. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager

jorge,Greetings from sunny Samui!Thank you for staying with us recently and for sharing your comments. I am delighted to read that you enjoyed the tranquility of our Sanctuary for the Senses and that you were impressed with the overall experience from the comfort of your villa to the serenity of the natural surroundings to the activities on offer and more.Our team takes pride in attentiveness to detail and it is great that you felt the added touches throughout your stay as well as the warm, efficient service provided.jorge, thank you once again for choosing Banyan Tree Samui for your holiday. It would be our sincere pleasure to welcome you back in the future to deliver another equally memorable holiday.With kind regards,Remko KroesenGeneral Manager

Dear Valued Guest,Thank you for your recent stay at Banyan Tree Samui and I am pleased to read that you had a wonderful stay with us. It is great that you found your villa to be exceptionally clean and that it delivered a perfect place to relax. I am also glad that you enjoyed dining at our restaurants and found the cuisine to be superb.As a Banyan Tree property, we strive to deliver service excellence at every opportunity and it is fantastic that your Villa Host, Chan, provided you with friendly and attentive service to cater to your each and every need.Thank you once again for staying with us and it would be our sincere pleasure to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager

Dear Christopher,Thank you for making Banyan Tree Samui your holiday destination and for sharing your comments. It is wonderful to read that you had a memorable stay with us and that you enjoyed relaxing amid our serene surroundings.From the comfort and design of your pool villa including the four-head rain shower in the bathroom to the tender touch of our therapists at our award-winning Banyan Tree Spa Samui, I am delighted that all combined for a fantastic holiday.While our beach does have rocks in the seabed, common terrain in most bays on Samui; however, as you have noted, we do provide protective shoes for our guests should they care to take this precautionary measure while they swim and we have a few channels that make it easy to access the deeper areas just off the shore. In recent years, these rocks were covered with sand, but the conditions changed after a recent tropical storm. We hope that with the monsoon season arriving at this time that the conditions may return to their usual state and provide an enhanced experience for our guests.Christopher, thank you once again for your stay and it would be our sincere pleasure to welcome you back to our Sanctuary for the Senses!With kind regards,Remko KroesenGeneral Manager

Dear Rachana,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager

Dear Abdulaziz,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager

Dear jerome,Thank you for choosing Banyan Tree for your recent holiday and it was a pleasure to welcome you to our resort.I am delighted to read that the overall design of our resort, the warm, attentive service from each of our associates, as well as the comfort and convenience of your pool villa combined for a truly memorable retreat to the tropics.jerome, thank you once again for your stay with us and we would be honoured to welcome you once again for another relaxing and rejuvenating holiday.With kind regards,Remko KroesenGeneral Manager

Dear aisling,Greetings from Banyan Tree Samui!Thank you for your recent stay and for sharing your comments. It is a pleasure to read that everything was perfect during your stay and that all the elements of your experience created lasting memories for you.aisling, thank you once again and we would be delighted to welcome you back for another amazing visit to our Sanctuary for the Senses!With kind regards,Remko KroesenGeneral Manager

Dear Markus,Greetings from Banyan Tree Samui!I am thrilled to read that every aspect of your stay was memorable including the comfort and setting of your Horizon Hillcrest Pool Villa; the tranquility of our natural surroundings; the tender touch of the therapists at Banyan Tree Spa Samui; the fun, educational activities at our Kids’ Club for your daughter; the cuisine at our dining outlets as well as simply relaxing amid the serenity of our private beach.As a Banyan Tree property, we take pride in delivering bespoke touches at every opportunity. It is wonderful that your Villa Host as well as our entire team catered to your each and every need in order to deliver a carefree, relaxing holiday. I have already shared your comments with them as added motivation to continue delighting our future guests.Markus, thank you once again to you and your family for your stay at our Sanctuary for the Senses. It would be our sincere pleasure to welcome your family back for your future getaway to the tropics.With kind regards,Remko KroesenGeneral Manager

Dear Brian,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager

Dear LaVerne, Thank you for staying with us recently. It is great that our service, location and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui. With kind regards, Remko Kroesen General Manager

Dear John,Greetings from Banyan Tree Samui!Thank you for your recent stay with us and for your comments concerning the quality of service, professionalism and attentiveness you received during your stay from our associates. It is a testament to their continual hard work and enthusiasm in delivering the best to each and every guest. As a Banyan Tree property, we constantly emphasize the importance of paying attention to the fine details and communication within our team, so that we can consistently deliver the highest standard of service, which is one of the trademarks of our brand.Our private beach features a range of complimentary marine activities including snorkeling amid our house reef, kayaking, stand-up paddle board among others and it is great that you enjoyed these during your stay.John, thank you once again for your stay and it would be our sincere pleasure to welcome you back in the future for another escape to tropical splendour.With kind regards,Remko KroesenGeneral Manager

Dear Robert, Thank you for staying with us recently. It is great that our service, location and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui. With kind regards, Remko Kroesen General Manager

Dear salvatore,Thank you for your recent stay and for sharing your generous comments. I am thrilled to read that your experience surpassed your expectations and that you returned home feeling relaxed and rejuvenated. It is wonderful that each and every aspect combined to create a most memorable getaway to the tropics for you.salvatore, thank you once again for choosing Banyan Tree Samui. As returning to our property is the highest compliment we can receive as a resort, I appreciate you considering a future visit, and I eagerly anticipate delivering another fantastic holiday.With kind regards,Remko KroesenGeneral Manager

Dear Josiah,Thank you for your stay with us at Banyan Tree Samui and for sharing your experience with us. From the smooth arrival complete with our signature welcome amenities to the comfort and design of your pool villa to the tranquility of our natural setting to the delectable cuisine at our breakfast buffet at The Edge and from our In-Villa Dining service to the warm, attentive service from our entire team, it is wonderful that all combined to create a relaxing escape to tropical paradise.Josiah, thank you once again for your stay. As returning to our property is the highest compliment we can receive as a resort, I appreciate you choosing us once again, and I eagerly anticipate delivering an equally memorable experience in the future.With kind regards,Remko KroesenGeneral Manager

Dear Amir,Greetings from sunny Samui!Thank you for choosing Banyan Tree Samui for your recent holiday and for taking the time to share your experience with others. It is truly a pleasure to read that you found your Ocean View Pool Villa to be in perfect condition and that the overall setting provided the perfect space to unwind.Amir, thank you once again for your stay. It would be our pleasure to welcome you back in the future and to deliver another relaxing and memorable holiday.With kind regards,Remko KroesenGeneral Manager

Dear janet,Greetings from Banyan Tree Samui!Thank you for making our resort the destination for your tropical getaway.I am delighted that you were impressed with the overall comfort your pool villa. However, it is unfortunate that your stay coincided with a period of inclement weather for the island and that the lack of sun contributed to the water in infinity pool to be too cold.janet, thank you once again for choosing Banyan Tree Samui. We anticipate welcoming you back in the future and I sincerely hope your next visit is met with sunny skies and the familiar elements of tropical splendour!With kind regards,Remko KroesenGeneral Manager

Dear Ajay,Greetings from Banyan Tree Samui!Thank you for choosing our resort and for sharing your comments with us. I am delighted to read that your stay with us was amazing, and that you were able to relax and unwind during your stay.Our Banyan Tree Spa Samui continually receives praise from our guests for their out-of-this-world treatments. Each of our therapists is specially trained at our accredited Banyan Tree Spa Academy in Phuket, Thailand; and I am pleased they were able to deliver a blissful spa experience that exceeded your expectations.Ajay, thank you once again for staying with us. It would be our pleasure to welcome you back to Banyan Tree Samui for your future tropical getaway. With kind regards,Remko KroesenGeneral Manager

Dear Talal,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager

Dear Antonin,Greetings from Banyan Tree Samui!Thank you for your stay with us and for sharing your feedback.I am delighted to read that you found the service from our entire team to be warm and attentive, and that we were able to attend to your each and every need during your stay.It is great that the tranquility of our private location combined with the comfort and design of your pool villa to deliver an ideal place to relax and unwind.I regret to read that you felt the arrival experience was too long. Typically, our guests find the process to be smooth and enjoyable with the addition of our locally-infused welcome amenities. I will pass your comments on to our Front Office team for their awareness and to review if something was out of the usual for your arrival. I trust from the entirety of your comments that this drawback you experienced did not detract from the overall comfort of your stay.Antonin, thank you once again and we would be honoured to welcome you back in the future for another memorable holiday at Banyan Tree Samui.With kind regards,Remko KroesenGeneral Manager

Dear Alana,Thank you for your stay with us and for choosing our resort as your holiday destination. It is wonderful that our resort exceeded your overall expectations and that the high standards for which Banyan Tree is known around the world were delivered. From arrival through to departure, I am glad that each and every aspect of your stay combined to create a relaxing escape to the tropics for you.Alana, thank you once again for your stay. It would be our sincere pleasure to welcome you back to our Sanctuary for the Senses.With kind regards,Remko KroesenGeneral Manager

Dear Endrit, Thank you for staying with us recently. It is great that the design and cleanliness of your pool villa combined with the warm, attentive service from our entire team to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui. With kind regards, Remko Kroesen General Manager

Dear Suzanne, Greetings from Banyan Tree Samui! Thank you for choosing our resort for your tropical getaway. I am delighted to read that your pool villa delivered the perfect place to relax and unwind, and that you were impressed with the overall experience at our Sanctuary for the Senses. I have already passed your comments on to our entire team. It is such gracious comments as yours that provide motivation for us to continue delivering the highest standards of service which are a signature of our brand. Suzanne, thank you once again for staying with us. We look forward to welcoming you back and to delivering another holiday that is equally memorable. With kind regards, Remko Kroesen General Manager