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Ascott Jakarta

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Luxury
4.5 star property
8.6

Excellent

Luxury hotel near Grand Indonesia

Near Thamrin City Shopping Mall and Bundaran HI, Ascott Jakarta provides shopping on-site, dry cleaning/laundry services and a gym. Indulge in some rest and relaxation at Ame Spa, the on-site spa. Be sure to enjoy a meal at Serumpun Restaurant, the on-site restaurant. Guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is RM358
RM434 total
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of IDR 1500000, per pet, per night, plus a deposit of IDR 1500000 per stay
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately IDR 177600 for adults and from IDR 88800 for children
  • Airport shuttle fee: IDR 399600 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: IDR 399600 (one-way), (from 1 to 12 years old)
  • Pet deposit: IDR 1500000 per stay
  • Pet fee: IDR 1500000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Property Registration Number 55194, 9120307261822

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Ascott Jakarta have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Ascott Jakarta?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Ascott Jakarta on 24 May 2026 start from RM358, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ascott Jakarta pet-friendly?

Yes, this property allows pets (limit 1 total). There's a deposit of IDR 1500000 per stay and a fee of IDR 1500000 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Ascott Jakarta?

Self-parking is free at this property.

What time is check-in at Ascott Jakarta?

Check-in begins at 2:00 PM.

What time is check-out at Ascott Jakarta?

Checkout is at noon.

Does Ascott Jakarta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 399600 per vehicle applies.

Where is Ascott Jakarta located?

Located in Central Jakarta, this luxury hotel is within a 5-minute walk of Grand Indonesia and Thamrin City Shopping Mall. Bundaran HI and Plaza Indonesia are also within 10 minutes. Bundaran HI MRT Station is 9 minutes by foot and Dukuh Atas MRT Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 289 out of 575 reviews
Rating 8 - Good. 200 out of 575 reviews
Rating 6 - Okay. 63 out of 575 reviews
Rating 4 - Poor. 13 out of 575 reviews
Rating 2 - Terrible. 10 out of 575 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very comfortable and nice
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Zulhilmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place with easy walkable to places of interest
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Maurice Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was an amazing stay, the staff was friendly and the room was nice.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

DR KALIISVARAN RAJA

Liked: Cleanliness, amenities, property conditions & facilities, communication
GREAT PLCE TO STAY...RECOMMENDED FOR FAMILIES
Stayed 2 nights in Dec 2023
Verified

8/10 Good

MUHAMAD LOKMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need TVs to be upgraded to enable guests to connect to their mobile or laptops wirelessly( via screen mirroring). Some handles on wardrobe doors were loose, I have tightened them myself. Kitchen amenities were perfect. AC need to be stronger on hot days/nights. Hotel breakfast were average for local dishes. Need to have more taste/umami. Otherwise bread and eggs combination always works. Staff were very very helpful and easily approachable. Convenience store is a nice touch. But hotel room service for late dinner or supper ( after 10pm) may be useful for late checkins. In short, we enjoyed our stay at Ascott very much. Hope to see new setip next time we drop by for a few days.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Muhammad Awalludin

Liked: Property conditions & facilities
The location of the place is great.
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Lina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel, centrally located and right next to awesome shopping options.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Amirrudin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location..near to Thamrin City, Grand Indonesia Mall..the only downside is the limited variety for its breakfast buffet
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Muhammad Hafeez

Liked: Cleanliness, amenities, property conditions & facilities
Everything. Staff were helpful, the room is spacious, location is fantastic - near the Plaza and Grand Indo and Thambrin City; all within walking distance
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Had an upgraded very large room with living room and kitchen. Also washing/drying machine. πŸ‘
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location right near the Grand Indonesia mall in central Jakarta. Stay was comfortable and the room was very spacious with living and dining spaces. Elevators were an issue at times as they would stall, but the stay was generally good overall.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Edward

Liked: Amenities
Great location and customer service is excellent
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Monita

Liked: Cleanliness, amenities, property conditions & facilities, communication
We love the Strategic location and closeby the shopping center.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Jinuk

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good for rest & shopping
Stayed 3 nights in May 2024
Verified

8/10 Good

Soma

Liked: Cleanliness, communication
Hotel stay was functional. Excellent location to big malls in JKT
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Victoria

Liked: Cleanliness, staff & service
Standard and sparse. Room was clean, amenities could use some updating and refresh towels & linens.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Stephen R

Liked: Cleanliness, property conditions & facilities, communication
This place is amazing, a luxury apartment essentially. Amazing location and less than 100 m from a mega mall (across the street).
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Patrick

Liked: Amenities, property conditions & facilities, communication
Amazing and friendly staff, large and clean rooms. Restaurant was superb. Would definitely stay again next time we are in Jakarta
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Pg Hjh Rohaniah

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were comfortable and spacious. The facilities were excellent.
Stayed 4 nights in Jun 2024
Verified

6/10 Okay

Suhara

Liked: Cleanliness, amenities
The customer services provided are definitely highly commendable. Very friendly and good service. The cons : 1. Pillows need to be a changed. There are all too soft. Flat. 2. Room needs to be renovated up a bit more. 3. It wld be great if an additional tissue box is placed in the living room. .
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Fazia Mozmeen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place!! Good staff!! Good breakfast options. Handy location for shopping.
Stayed 8 nights in Sep 2024
Verified

10/10 Excellent

Juliyanti

Liked: Cleanliness, property conditions & facilities, communication
We had a very nice spa session at the property. Across from huge mall and easy walk to grocery and restaurant.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Anati

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was welcoming and accommodating. Very near to shopping malls. Room was comfy and clean.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Norhisam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Strategic location for those who love shopping
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Elsie Nila

Liked: Cleanliness, amenities, property conditions & facilities, communication
friendly, professional staff
Stayed 4 nights in Jan 2025