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Swan Garden Hotel

Photo gallery for Swan Garden Hotel

Front of property
Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets

Overview of Swan Garden Hotel

Swan Garden Hotel

3.0 star property

7.2/10 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
26 & 28, Jalan Suria 7, Bandar Seri Alam, Masai, Johor, 81750

Explore the area

  • Popular LocationRegency Specialist Hospital7 min walk
  • Popular LocationUniversity of Kuala Lumpur - Malaysian Institute of Industrial Technology7 min drive
  • Popular LocationMARA University of Technology Pasir Gudang Campus8 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)41 min drive

Room options

About this area

Masai

Located in Masai, Swan Garden Hotel is in the business district. AEON Tebrau City and Johor Bahru City Square are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Night Safari. Looking to enjoy an event or a game while in town? See what's happening at Johor Circuit or Tan Sri Hassan Yunus Stadium.
Visit our Masai travel guideOpens in a new window
Map

What's nearby

  • Regency Specialist Hospital - 7 min walk
  • Kite Museum - 6 min drive
  • Johor Circuit - 6 min drive
  • University of Kuala Lumpur - Malaysian Institute of Industrial Technology - 7 min drive
  • MARA University of Technology Pasir Gudang Campus - 8 min drive

Getting around

  • JB Sentral - 24 min drive
  • Sembawang Station - 24 min drive
  • Senai International Airport (JHB) - 42 min drive

About this property

Swan Garden Hotel

3-star hotel in the business district
You can look forward to a rooftop terrace, a garden and laundry facilities at Swan Garden Hotel. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a conference centre and a restaurant.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), a reception hall and 2 meeting rooms
  • A billiards/pool table, barbecues and a 24-hour front desk
  • Guest reviews say good things about the location
Room features
All 103 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and free bottled water.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • 32-inch flat-screen TVs with premium channels
  • Daily housekeeping and desks

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 20 for adults and MYR 10 for children
  • 1 restaurant

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Conference centre (5640 square feet of space)
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 20 for adults and MYR 10 for children (approximately)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Swan Garden Hotel Masai
Swan Garden Hotel
Swan Garden Masai
Swan Garden
Swan Garden Hotel Hotel
Swan Garden Hotel Masai
Swan Garden Hotel Hotel Masai

Frequently asked questions

Is Swan Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 26 Nov 2022, prices found for a 1-night stay for 2 adults at on 26 Dec 2022 start from RM 103.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Swan Garden Hotel?

Self-parking is free at this property.

What time is check-in at Swan Garden Hotel?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Swan Garden Hotel?

Checkout is at noon. Late check-out is available for a fee.

Where is Swan Garden Hotel located?

Situated in the business district, this hotel is 0.4 mi (0.6 km) from Regency Specialist Hospital, and within 3 mi (5 km) of University of Kuala Lumpur - Malaysian Institute of Industrial Technology and MARA University of Technology Pasir Gudang Campus. AEON Tebrau City and Hospital Sultan Ismail are also within 9 mi (15 km).

Can I cancel my reservation for free at Swan Garden Hotel and receive a full refund?

Yes, Swan Garden Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Swan Garden Hotel cancellation policy on our site for more details about any exclusions or requirements.

Swan Garden Hotel Reviews

Swan Garden Hotel Reviews

Overall score and ratings

7.2

Good

Rating 10 - Excellent. 4 out of 25 reviews" "
" "10 - Excellent 16%
Rating 8 - Good. 13 out of 25 reviews" "
" "8 - Good 52%
Rating 6 - Okay. 4 out of 25 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 3 out of 25 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 1 out of 25 reviews" "
" "2 - Terrible 4%

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

6.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Rizal
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good
Stayed 1 night in Oct 2022

8/10 Good

Nordin
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there are restaurants, pharmacy nearby the hotel - very convenient
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveller
Stayed 12 nights in Sep 2020

4/10 Poor

Verified traveller
booked the toilet is too dirty and not well maintained.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller
Stayed 1 night in Jul 2019