The Katerina Hotel

Photo gallery for The Katerina Hotel

Primary image
Outdoor pool
Minibar, in-room safe, blackout curtains, free WiFi
Classic Deluxe Twin | Minibar, in-room safe, blackout curtains, free WiFi
Minibar, in-room safe, blackout curtains, free WiFi

Overview of The Katerina Hotel

The Katerina Hotel

3.5 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.8/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
No.8, Jalan Zabedah, Batu Pahat, Johor, 83000

Explore the area

  • Popular LocationBatu Pahat Golf Club3 min drive
  • Popular LocationBatu Pahat Mall7 min drive
  • Popular LocationWet World8 min drive

Choose dates to view prices

About this area

Batu Pahat

The Katerina Hotel is located in Pegawai, a neighbourhood in Batu Pahat with good shopping. Don't miss out on a visit to Wet World. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Batu Pahat Golf Club - 3 min drive
  • Batu Pahat Mall - 7 min drive
  • Wet World - 8 min drive
  • KPJ Batu Pahat Specialist Hospital - 13 min drive
  • Kolej Kemahiran Tinggi Mara Sri Gading - 24 min drive

Getting around

  • Senai International Airport (JHB) - 72 min drive

About this property

The Katerina Hotel

3.5-star hotel in the heart of Pegawai
At The Katerina Hotel, you can look forward to dry cleaning/laundry services, a bar and a fitness centre. The on-site buffet restaurant, Spazzo Cafe, features Malaysian cuisine. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), limo/town car service and a front desk safe
  • Express check-out, a 24-hour front desk and a lift
  • Guest reviews speak well of the overall value, helpful staff and proximity to shopping
Room features
All guest rooms at The Katerina Hotel boast comforts, such as air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, daily housekeeping and phones

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AMโ€“10:30 AM: MYR 22 for adults and MYR 12 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Spazzo Cafe

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Phone
  • Safe

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Policies

Check-in

86% of travellers were happy with check-in
Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 22 for adults and MYR 12 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Katerina
Katerina Batu Pahat
Katerina Hotel
Katerina Hotel Batu Pahat
The Katerina Hotel Hotel
The Katerina Hotel Batu Pahat
The Katerina Hotel Hotel Batu Pahat

Frequently asked questions

Does The Katerina Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at on 2 Oct 2022 start from RMย 151.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Katerina Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Katerina Hotel?

Self-parking is free at this property.

What time is check-in at The Katerina Hotel?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at The Katerina Hotel?

Checkout is at noon.

Where is The Katerina Hotel located?

Located in Pegawai, this hotel is 1.8 mi (2.9 km) from Wet World and 2.5 mi (4.1 km) from Batu Pahat Mall. KPJ Batu Pahat Specialist Hospital is 5.7 mi (9.2 km) away.

Can I cancel my reservation for free at The Katerina Hotel and receive a full refund?

Yes, The Katerina Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Katerina Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 49 out of 205 reviews
5 - Excellent 24%
Rating 4 - Good. 86 out of 205 reviews
4 - Good 42%
Rating 3 - Okay. 49 out of 205 reviews
3 - Okay 24%
Rating 2 - Poor. 17 out of 205 reviews
2 - Poor 8%
Rating 1 - Terrible. 4 out of 205 reviews
1 - Terrible 2%

3.8/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Verified traveller
Liked: Staff & service, room comfort
Choice Hotel For A Comfortable Stay
It was comfortable. Staff were friendly and helpful. Overall satisfied. The only complaint if any is that the room was not very sound proof. You could hear the water running in the next door bathroom and will disturb you if your neighbour is an early bird.
Stayed 4 nights in Jun 2022

3/5 Okay

Mohd Sabarudin
Stayed 1 night in Mar 2022

5/5 Excellent

Juan
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place to Stay
Strategic located. East accessible. Staff are friendly. Rooms are clean.
Stayed 2 nights in Jan 2022

5/5 Excellent

Mohd Jafri
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very satisfied
Stayed 1 night in Dec 2021

2/5 Poor

MOHAMMAD AFIF
Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Photos showed carpeted room and island office table, but received room without carpet and normal table.
Stayed 1 night in Oct 2021

2/5 Poor

Ming Yauk
Business traveller
Cut cost service
no breakfast even ala cart send to room. Previously said kitchen not open, but now saw kitchen is open for lunch and dinner but not able to provide breakfast? Not many TV channels. Lift is smelly.
Stayed 1 night in May 2021

4/5 Good

mohd jahaya
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice deco
Good experience. Nice interior deco.
Stayed 2 nights in Mar 2021

4/5 Good

Gengta
Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

2/5 Poor

Desmond
Business traveller
Liked: Cleanliness, staff & service, room comfort
Astro channel can't watch๏ผŒvisit twice times same problem.
Stayed 1 night in Sep 2020

4/5 Good

Roslinda
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020