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Overview of CIQ HOTEL at Jalan Trus

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Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Premium Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Premium Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 18 out of 63 reviews
5 - Excellent 29%
Rating 4 - Good. 25 out of 63 reviews
4 - Good 40%
Rating 3 - Okay. 9 out of 63 reviews
3 - Okay 14%
Rating 2 - Poor. 7 out of 63 reviews
2 - Poor 11%
Rating 1 - Terrible. 4 out of 63 reviews
1 - Terrible 6%

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went thru a smooth checkin process assist by Mr Muhammad. The cleanliness is super nice. Recommended hotel
Stayed 1 night in Dec 2020

3/5 Okay

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

2/5 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very noisy - all rooms open to atrium which is like a concrete well from lobby to top floor. All noises from any level of the hotel carry to every floor. Noisy both morning and night. There also seems to be a disco next door. Booming bass rhythm continues to 3 am on both Friday and Saturday nights. Windowless room was very small, very basic, somewhat damp and musty. They tried to put me in a windowless room in the basement of the hotel, but quickly agreed to move me to the 2nd floor when I protested
Stayed 2 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near to JB Sentral. Properly maintained.
Stayed 1 night in Oct 2019

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and allows late check out. Near City Square mall, very accessible!
Stayed 1 night in Oct 2019

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