Jiangnan Hotels with Shuttle Services

"The staff here has excellent attitude in helping guest to resolve their issue. We left a jacket in one of the Didi ride. Fiona helped me to navigate through the complex process of reterieving a lost item through the Didi app as a local phone number was required. We managed to get back our jacket. Kudos to Fiona and the team!"

"Everything was very good, especially the staff. I speak little Mandarin and they did their best to explain locations to me. The words written on each light button are too small for people who cannot read small prints. I suggest you number each button from 1 to 8 or 9, indicate what each button is for, laminate it and stick it on the wall or bedside table. "

"Near Liberation Square with a lots of dining. "