Grand Hyatt Hangzhou

Luxury hotel with 5 restaurants and full-service spa

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Premium bedding, minibar, in-room safe, desk

Grand Hyatt Hangzhou, beside West Lake, offers an indoor pool, spa treatments, and five restaurants, including Italian cuisine. The bar is a relaxing spot. Guests appreciate the in-room WiFi and consistently give positive feedback.

Excellent

Popular amenities

Bar
Pool
Breakfast available
Spa
Room service
Gym

RM826 total

includes taxes & fees

7 Oct - 8 Oct

Room options

Check availability for these dates

Tonight

Oct 4 - Oct 5

Tomorrow

Oct 5 - Oct 6

All rooms

1 bed

2 beds

Showing 13 of 13 rooms

Room, 1 King Bed, Garden View

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

36 sq m
Sleeps 3
1 King Bed

Room, 2 Single Beds, Garden View

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

36 sq m
Sleeps 3
2 Twin Beds

Room, 1 King Bed, Lake View

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

Separate bath and shower

36 sq m
Lake view
Sleeps 3
1 King Bed

Room, 2 Single Beds, Lake View

Very good

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

Separate bath and shower

36 sq m
Lake view
Sleeps 3
2 Twin Beds

Club Room, 1 King Bed (Club Access)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

Separate bath and shower

36 sq m
Sleeps 3
1 King Bed

Club Room, 2 Single Beds (Club Access)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

Separate bath and shower

36 sq m
Sleeps 3
2 Twin Beds

Club Room, 1 King Bed, Lake View

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

Separate bath and shower

36 sq m
Lake view
Sleeps 3
1 King Bed

Club Room, 2 Single Beds, Lake View

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

Separate bath and shower

36 sq m
Lake view
Sleeps 3
2 Twin Beds

Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

Separate bath and shower

34 sq m
Sleeps 3
1 King Bed

Grand, Suite, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

Separate bath and shower

57 sq m
Sleeps 3
1 King Bed

Room, 2 Single Beds

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

Separate bath and shower

34 sq m
Sleeps 3
2 Twin Beds

Tent, 1 King Bed (CAMP IN GARDEN)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

Separate bath and shower

36 sq m
Sleeps 3
1 King Bed

Grand Premium Suite

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

Separate bath and shower

60 sq m
Lake view
Sleeps 3
1 King Bed

About the area

28 Hu Bin Road, Hangzhou, Zhejiang, 310007

What's nearby

West Lake - 1 min walk - 0.0 km
Wushan Night Market - 20 min walk - 1.7 km
Wulin Square - 2 min drive - 1.9 km
Hangzhou Tower Shopping Mall - 2 min drive - 2.2 km
Zhejiang University Yuquan Campus - 4 min drive - 4.4 km

Getting around

Longxiangqiao Station - 4 min walk
Hangzhou Railway Station (HZD) - 18 min drive
Hangzhou (HGH-Xiaoshan Intl.) - 40 min drive

Restaurants

‪知味观 - ‬4 min walk
‪Grand Café - ‬1 min walk
‪寿司郎 - ‬3 min walk
‪Honeymoon Dessert (满记甜品) - ‬3 min walk
‪HEYTEA 喜茶 - ‬4 min walk

About this property

Grand Hyatt Hangzhou

Luxury hotel near West Lake

Located close to Broken Bridge and Wushan Night Market, Grand Hyatt Hangzhou provides an airport shuttle, a coffee shop/cafe and a hair salon. Treat yourself to a Swedish massage, reflexology or a manicure/pedicure at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Other perks at this hotel include:

An indoor pool
Free self-parking
Limo/town car service, buffet breakfast (surcharge) and smoke-free property
Multilingual staff, a front desk safe and a vending machine

Room features

All 388 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and bathrobes.

Other conveniences in all rooms include:

Rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with deep-soaking baths and free toiletries
LCD TVs with satellite channels
Wardrobes/cupboards, fridges and daily housekeeping

Similar properties

Pool
Hot tub
Spa
Parking included

RM586 total

includes taxes & fees

19 Oct - 20 Oct

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
24-hour return airport shuttle on request for a surcharge
Train station pick-up shuttle (surcharge)
Limo/town car service
Free self parking on site

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 198 per person
5 restaurants
A bar/lounge
A coffee shop/cafe

Restaurants on site

28 Hubin Road 湖滨28
Grand Cafe 咖啡厅
Grand Hyatt Steakhouse
Patio 青莳

Things to do

Full-service spa
Health club
Indoor pool
Piano
Sauna
Steam room

Family friendly

In-room cot
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre
Meeting room

Outdoors

On a lake

Full-service spa

11 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Reflexology
Spa open daily
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

8 floors
Ballroom
Banquet hall
Built in 2004
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Free cot
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

LCD TV with satellite channels

Food and drink

24-hour room service
Espresso maker
Free bottled water
Minibar
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board on request
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 288.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately CNY 198 per person
Airport shuttle fee: CNY 550 per vehicle (one way)
Rollaway bed fee: CNY 288.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hangzhou Hyatt

Hangzhou Hyatt Regency

Hyatt Hangzhou

Grand Hyatt Hangzhou Hotel

Hyatt Regency Hotel Hangzhou

Regency Hyatt Hangzhou

Hyatt Regency Hangzhou Hotel

Grand Hyatt Hangzhou Hotel

Grand Hyatt Hangzhou Hangzhou

Grand Hyatt Hangzhou Hotel Hangzhou

Frequently asked questions

Does Grand Hyatt Hangzhou have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hyatt Hangzhou?

As of 4 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Hangzhou on 7 Oct 2025 start from RM 708.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Hangzhou?

Self-parking is free at this property.

What time is check-in at Grand Hyatt Hangzhou?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Hyatt Hangzhou?

Checkout is at noon.

Does Grand Hyatt Hangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 550 per vehicle applies.

Where is Grand Hyatt Hangzhou located?

Located in Shangcheng, this luxury hotel is within a 10-minute walk of West Lake and Broken Bridge. Wushan Night Market and Wulin Square are also within 2 mi (3 km). Longxiangqiao Station is only a 4-minute walk and Fengqi Road Station is 18 minutes.

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Grand Hyatt Hangzhou

Choose dates to view prices

Photo gallery for Grand Hyatt Hangzhou

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Highlights

View all photos for Room, 2 Single Beds, Garden View

Room, 2 Single Beds, Garden View

Highlights

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

Highlights

View all photos for Room, 2 Single Beds, Lake View

Room, 2 Single Beds, Lake View

Highlights

View all photos for Club Room, 1 King Bed (Club Access)

Club Room, 1 King Bed (Club Access)

Highlights

View all photos for Club Room, 2 Single Beds (Club Access)

Club Room, 2 Single Beds (Club Access)

Highlights

View all photos for Club Room, 1 King Bed, Lake View

Club Room, 1 King Bed, Lake View

Highlights

View all photos for Club Room, 2 Single Beds, Lake View

Club Room, 2 Single Beds, Lake View

Highlights

View all photos for Room, 1 King Bed

Room, 1 King Bed

Highlights

View all photos for Grand, Suite, 1 King Bed

Grand, Suite, 1 King Bed

Highlights

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Highlights

View all photos for Tent, 1 King Bed (CAMP IN GARDEN)

Tent, 1 King Bed (CAMP IN GARDEN)

Highlights

View all photos for Grand Premium Suite

Grand Premium Suite

Highlights

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About the area

What's nearby

Getting around

Restaurants

About this property

Grand Hyatt Hangzhou

Similar properties

Midtown Shangri-La, Hangzhou

Midtown Shangri-La, Hangzhou

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out