18-20 Jl. Melawai Raya - Kebayoran, Baru, 18-20, Jakarta, Special Capital Region of Jakarta
Reviews
5.8
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Hotel is dated. Need renewal and refreshed. Room and decoration looks dull and un-inviting even though its is large and clean. Toilet need upgrading. Hotel lobby also dull and old.
very poor customer service in a run down hotel. Manager refused to move us to a nonsmoking room that we had requested unless we actually paid for another room [ difference of the 2 rooms was $ 6 US ]. I forgot to add the breakfast which was a $2 add on and he refused to let me pay the difference. He said buy it at the regular price. And how about my free drink ? Take it up with hotels.com. Also major construction right there.
The Hotel closed a mall, bout in low condition, small Rooms , and old staffs .
Verified traveller
Response from Management Hotel on 29 May 2016
Warm greeting from Hotel Melawai
Dear Mr.Anonymous
We do apologize about your disatification stay at our hotel. We will improve. We hope your make a choice our hotel to next stay at jakarta.
Best Regards
poor and dirty, room is not comfort...............................................................................................................................
Okky
Stayed 1 night in May 2018
Response from maulana on 24 Jul 2018
thank you and we apologize to you not convenient now we will renovated floor by floor
tks