Residences in Ja-Ela

"Yes Ocean was clearly visible from my room , Great view , very clean Spa is very good experience "

"Room was amazing. Huge. Very attentive staff. Great breakfast and dinner buffets. No beach at the hotel, despite its name, but a beautiful private one with food and drink 15 mins away on a shuttle bus which goes once an hour. Small criticism, the step from the main room into the bathroom was a bit unexpected and potentially hazardous. Also all the glass in the bathroom area was perhaps a bit strange. "

"Check in staff is good. Breakfast staff is alright. Room is clean but floor is a bit sticky. No sea view which is a pity. Breakfast spread is alright. "

"There is a partial ocean view. Room was clean but not that well maintained. The screws on the lock on the main door keeps falling off. Breakfast spread was alright. Check-in staff is friendly. "

"View and food "

"This is far from a 4* hotel. The property is VERY run down and so many things are broken. It needs urgent repairs but nobody seems to be bothered. Staff at check in were not bothered at all, take it or leave it attitude. The doorman/porter was the only nice person. Check-in was at 2pm I arrived at 5pm waited for a hour and my room was still not ready. After 2 hours still nothing but nobody was bothered, so I went elsewhere. Overall worst hotel I’ve ever stayed in "

"We found couple of cockroaches in the room. "

"The TV, internet and hot water did not work during my stay. I complained but it took so long for someone to come and try and fix. There was flies in the restaurant "

"Amazing location, good food, good staff, easy access "