2 restaurants, breakfast served

Reviews of Radisson Hotel President Old Town Istanbul

Radisson Hotel President Old Town Istanbul
Tiyatro Caddesi, No. 25, Beyazit, Istanbul, Istanbul

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 1003 reviews" "
Rating 8 - Good. 360 out of 1003 reviews" "
Rating 6 - Okay. 85 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 34 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Adnan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easily accessible
Stayed 4 nights in Apr 2024
Response from Azim Rauf on 30 Apr 2024
Dear Mr,Adnan,Thank you for choosing to stay at our hotel during your recent visit. We are thrilled to hear that you had a wonderful experience with us. We strive to provide exceptional service and a comfortable stay for all our guests, and it's great to know that we succeeded during your time with us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,Azim Rauf,Guest Relations Department.

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, in a quiet area but still a 15 minute walk from the main sights of Sultanahmet. Good quality, reasonably priced food at the both the restaurant and for room service. Cocktails at the English Pub actually were cheaper than every other restaurant we visited during our stay. Staff were really helpful, especially when my husband injured his arm. They let us call our travel insurance company from the reception phones for free, and found us cheap taxis which didn't over charge to get us to the hospital, and later the airport. We also had an issue with a bad smell in our room after checking in, and we were moved to a new room very quickly when this was unable to be resolved. There was a smart TV in the room which connected to streaming services like NetFlix and Disney . A staff member even came into our room immediately at 10pm to fix an issue with this TV. Great views from the breakfast room and restaurant. Only slight negatives were a leaky shower in the bathroom and inconsistent variety of hot breakfast items. Some days it was turkish breakfast pastries and potato rostis, other days it was bizarre items you wouldn't normally eat for breakfast like french fries and onion rings instead!
Stayed 6 nights in Apr 2024
Response from Sarah EL OUALI, Guest Relations Officer on 28 Apr 2024
Dear Jillian,Thank you for choosing to stay with us and for sharing your detailed feedback. We're thrilled to hear that you enjoyed our convenient location, the quality and affordability of our food, and the helpfulness of our staff, especially during challenging situations.We are so glad that we could assist you with your husband's issue and hope that he will get well soon. Your feedback is valuable to us, and we will address the issues you experienced with the shower and the inconsistency in the hot breakfast items to ensure a more enjoyable stay for our guests.We're pleased to hear that you appreciated the quick resolution of the bad smell in your room and the prompt assistance with the smart TV. It's our goal to provide a comfortable and enjoyable experience for all our guests, and we're glad we could meet your expectations in these aspects.We hope to have the opportunity to welcome you back for another great stay. If there's anything else we can do to improve your experience, please don't hesitate to let us know.Warm regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

10/10 Excellent

ENMA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Its location is a walking distance of the main attractions 👍… Food, staff and service are fantastic!! Employees went beyond my imagination to help us. Highly recommend this hotel 🙌🙌
Stayed 4 nights in Apr 2024
Response from Sarah EL OUALI, Guest Relations Officer on 26 Apr 2024
Dear Enma,Thank you so much for your wonderful review! We're thrilled to hear that you loved our hotel and that our location was convenient for you to explore the main attractions. Providing fantastic food, service, and staff is our priority, and we're delighted that we could exceed your expectations.It's great to hear that our employees went beyond your imagination to help you during your stay. We strive to provide exceptional service, and we're pleased that our team could make your stay memorable.We truly appreciate your recommendation and hope to welcome you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please let us know.Warm regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

2/10 Terrible

Bill

Stayed 2 nights in Apr 2024
Response from Azim Rauf on 30 Apr 2024
Dear Mr, Bill, I hope this message finds you well.I wanted to take a moment to personally reach out and express my sincere apologies for any shortcomings you may have experienced during your recent stay with us at Radisson President Old Town. We take great pride in providing exceptional service and ensuring that each guest's experience exceeds expectations.Your feedback is incredibly important to us, and we were disappointed to see your rating without any accompanying comments. We understand that every guest's experience is unique, and we strive to address any issues promptly and effectively.If there are any specific concerns or areas where we fell short, we would greatly appreciate the opportunity to learn more so that we can make the necessary improvements. Your satisfaction is our top priority, and we are committed to ensuring that your future visits are nothing short of exceptional.Please feel free to reach out to us if you would like to discuss your stay further or if there is anything we can do to make amends.Thank you for choosing Radisson President Old Town, and we sincerely hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Azim Rauf , Guest Relations Department.

10/10 Excellent

Sayed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place and staff
Stayed 5 nights in Apr 2024
Response from Sarah EL OUALI, Guest Relations Officer on 25 Apr 2024
Dear Sayed,Thank you so much for your kind words! We're delighted to hear that you love our hotel and our staff. It's always a pleasure to receive such positive feedback. Our team works hard to ensure that every guest has a memorable experience, and we're thrilled that we could make your stay special.We hope to welcome you back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

10/10 Excellent

MALCOLM JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
roof view
Stayed 4 nights in Apr 2024
Response from Sarah EL OUALI, Guest Relations Officer on 22 Apr 2024
Dear Malcom John, Thank you for choosing to stay at Radisson President Old Town. We are thrilled to hear that you had a wonderful experience with us. Your feedback and satisfaction are extremely important to us, and we are delighted that we were able to meet your expectations.We are glad that you enjoyed the stunning view from our roof. Our team works hard to ensure that every guest has a memorable stay, and we are pleased to hear that our efforts have resonated with you.We look forward to welcoming you back for another exceptional stay in the future. If there is anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Thank you once again for your kind words and for choosing Radisson President Old Town. We truly appreciate your support.Warm regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great access to Grand Bazzar and Blue Mosque areas.
Stayed 2 nights in Apr 2024
Response from Sarah EL OUALI, Guest Relations Officer on 13 Apr 2024
Dear Don,Thank you for your positive feedback! We are delighted to hear that you enjoyed our hotel's convenient location with great access to the Grand Bazaar and Blue Mosque areas. We hope you had a memorable stay and look forward to welcoming you back in the future.Best regards,

4/10 Poor

Matthew

Stayed 3 nights in Apr 2024
Response from Sarah EL OUALI, Guest Relations Officer on 16 Apr 2024
Certainly! Here's the revised message without mentioning the rating:Dear Matthew,We noticed that you did not leave a comment with your recent stay. We're sorry to hear that your experience may not have met your expectations. To better understand your concerns and improve our services, could you please provide us with more details about your stay? Your feedback is valuable to us, and we hope to have the opportunity to address any issues you encountered and make your next stay more enjoyable. Please feel free to share your thoughts with us at president.guestrelations@radisson.com.Best regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

2/10 Terrible

Navpaul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air cooling system. Buffett was okay. Hot tub and pool was gross. Rooms way too small. No housekeeping after 4 pm. Poor experience
Stayed 6 nights in Apr 2024
Response from Azim Rauf on 10 Apr 2024
Dear Mr,Navpaul ,Thank you for choosing to stay at Radisson President Old Town. Your decision to stay with us is greatly appreciated, and we are delighted to have had the opportunity to host you.I want to sincerely apologize for any inconveniences you experienced during your stay. Your feedback regarding the air cooling system, buffet, hot tub, pool, room size, and housekeeping is invaluable to us as we strive to improve our services. Rest assured, we are taking immediate steps to address these issues to ensure that future guests do not encounter similar problems.Your comfort and satisfaction are our top priorities, and we deeply regret that we fell short of your expectations on this occasion. We value your feedback and will use it to make necessary improvements to our facilities and services.Once again, thank you for choosing Radisson President Old Town. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and comfortable stay.Warm Regards, Azim Rauf.Guest Relations Department.

4/10 Poor

Yuliya

Liked: Cleanliness
Response from Azim Rauf on 10 Apr 2024
Dear Ms,Yuliya,Thank you for choosing to stay at Radisson President Old Town. We noticed that you rated your experience and while we respect your feedback, we would greatly appreciate it if you could provide us with more details about your stay.Your input is invaluable to us as we continuously strive to improve our services and facilities. If there is anything specific that we could have done better or if there are any concerns you would like to address, please do not hesitate to let us know. Your satisfaction is our top priority, and we want to ensure that all our guests have a comfortable and enjoyable stay with us.We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Warm Regards,Azim Rauf ,Guest Relations Department.

10/10 Excellent

Emaline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel for its location and courteous staff. Thank you front desk for being kind and helpful when I needed information about my lost phone outside the hotel. They were quick to review cameras and inform me quickly, that was very much appreciated.
Stayed 3 nights in Mar 2024
Response from Azim Rauf on 5 Apr 2024
Dear Ms,Emaline,Thank you so much for taking the time to share your experience with us. We are delighted to hear that you would recommend our hotel based on your recent stay!Our team strives to provide a welcoming and helpful service to all our guests, and we are thrilled to hear that our front desk staff could assist you promptly and efficiently with your lost phone. Your kind words about our location and courteous staff mean a lot to us.We understand how important it is to have reliable support when unexpected situations arise, and we are glad that we could help resolve the issue with your lost phone by quickly reviewing the security cameras. Your comfort and satisfaction are our top priorities, and we are grateful for the opportunity to have been of assistance to you.We look forward to welcoming you back to our hotel in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,Azim Rauf,Guest Relations Department.

10/10 Excellent

Raimonds

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Azim Rauf on 3 Apr 2024
Dear Mr,Raimonds,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim Rauf, Guest Relation Department.

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff. Nice location. Beautiful views of the city
Stayed 4 nights in Mar 2024
Response from Sarah EL OUALI, Guest Relations Officer on 28 Mar 2024
Dear Vincent,Thank you for choosing to stay at Radisson President Old Town and for taking the time to leave such a positive review. We are thrilled to hear that you had an excellent experience and that our staff, location, and the beautiful views of the city contributed to your enjoyment.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there is anything else you would like to share about your experience or if you have any special requests for your next visit, please feel free to reach out.Warm regards,

6/10 Okay

MANNY

Stayed 2 nights in Jan 2024
Response from Azim Rauf on 11 Apr 2024
Dear Mr,Manny ,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim Rauf, Guest Relation Department.

6/10 Okay

Ibrahim

Liked: Staff & service
VIP access was not received. Overall, positive experience at this premise.
Stayed 3 nights in Mar 2024
Response from Azim Rauf on 17 Mar 2024
Dear Mr,Ibrahim,Thank you for choosing to stay with us at Radisson President Old Town and for sharing your positive experience with us. We are delighted to hear that you had a great stay and that our hotel met your expectations.Your kind words about our hotel's excellent location, attentive staff, quick check-in process, and very good gym are truly appreciated. We strive to provide exceptional service to all our guests, and it is rewarding to hear that we succeeded in making your stay enjoyable.Thank you once again for your feedback and recommendation. We look forward to welcoming you back on your next visit to Istanbul.Warm regards,Azim Rauf, Guest Relations Department.

4/10 Poor

Nancy G

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deception - expected better installations and costumer service: the ocean view was hardly visible no AC … they provided a portable fan. =(
Stayed 5 nights in Mar 2024
Response from Sarah EL OUALI, Guest Relations Officer on 28 Mar 2024
Dear Nancy,Thank you for sharing your feedback regarding your recent stay at Radisson President Old Town. We regret to hear that your experience did not meet your expectations.We apologize for any inconvenience caused by the visibility of the ocean view and the lack of air conditioning in your room. Your comments regarding the installations and customer service have been noted, and we will address these issues with our team to ensure improvements are made.Please know that your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future to provide you with a more enjoyable stay. If there is anything else you would like to share or if you have any further concerns, please do not hesitate to contact us directly.Warm regards,

10/10 Excellent

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location with wonderful breakfast option
Stayed 4 nights in Feb 2024
Response from Azim Rauf on 8 Mar 2024
Dear Mr.Kurt, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department.

8/10 Good

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
you can hear people talking through the wall.
Stayed 3 nights in Mar 2024
Response from Azim Rauf on 8 Mar 2024
Dear Ms,Terrence, Thank you for choosing Radisson Hotel President Old Town for your recent stay and for sharing your feedback with us. We appreciate your honest review, and we're glad to hear that you had a nice stay overall. We are pleased to see your positive ratings in the basic categories, including Staff, Cleanliness, Location, Comfort, and Value for money.We will identify our weak points regarding sound insulation as you mentioned in your comment and work on them further and improve them,we apologize for the serious problems you faced and We understand the importance of a comfortable environment, If there's anything specific you loved about your stay or any additional comments you'd like to share, we'd love to hear from you. We look forward to the opportunity to welcome you back to Radisson Hotel President Old Town and provide you with an improved experience. Once again, thank you for choosing Radisson Hotel President Old Town. We appreciate your feedback and your trust in our hotel. Warm regards, Azim Rauf, Guest Relations Department.

6/10 Okay

Dat

Stayed 4 nights in Mar 2024
Response from Azim Rauf on 6 Mar 2024
Dear Guests, Thank you for sharing your feedback following your recent stay at Radisson Hotel President Old Town. We appreciate your candid review and apologize for the aspects of your stay that did not meet your expectations. However, we are genuinely sorry to learn about your disappointment with various aspects of your stay, including the, facilities, comfort, and value for money. We take your feedback seriously, and we acknowledge that there are areas where we need to improve We hope you will consider giving us another opportunity to host you in the future, where we aim to deliver a more enjoyable and comfortable stay. Please feel free to reach out to us directly when planning your next visit so that we can ensure a more satisfying experience. Sincerely, Azim Rauf, Guest Relations Department.

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Azim Rauf on 6 Mar 2024
Dear Mr,Christopher, Greetings from Radisson Hotel President Old Town! We are overjoyed to receive not just one but two outstanding reviews from you, and we can't thank you enough for taking the time to share your fantastic experiences with us. Your perfect ratings in all categories, including staff, cleanliness, location, facilities, comfort, and value for money, truly warm our hearts. It's immensely satisfying to know that we could provide you with an excellent stay, not just once but twice! Your kind words motivate and inspire our team to continue delivering exceptional service to all our guests. We're thrilled that you found everything to be superb, and we appreciate your generosity in acknowledging our efforts. Should your future travels bring you back to our vibrant city, we would be honored to host you once again at Radisson Hotel President Old Town. If there are specific preferences or requests you have for your next visit, please do let us know, and we'll do our best to ensure your stay is even more memorable. Thank you for choosing Radisson Hotel President Old Town, and we look forward to the pleasure of welcoming you back for another superlative experience. Best Regards,Azim Rauf, Guest Relations Department.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Great customer service.
Stayed 5 nights in Feb 2024
Response from Azim Rauf on 3 Mar 2024
Dear Mr,Richard,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim RaufGuest Relation Department

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Feb 2024
Response from Azim Rauf on 2 Mar 2024
Dear Mr.Gregory, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department.

10/10 Excellent

Ana-Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel, good service and food. Lovely views from the terrace and friendly staff
Stayed 3 nights in Feb 2024
Response from Azim Rauf on 27 Feb 2024
Dear Ms,Ana,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim Rauf,Guest Relations Department.

4/10 Poor

Hani

Travelled with family
Disliked: Amenities
Water Leak in bathroom.
Stayed 1 night in Feb 2024
Response from Azim Rauf on 26 Feb 2024
Dear Mr.Hani, Thank you for choosing Radisson Hotel President Old Town for your recent stay and for sharing your feedback with us. We appreciate your honest review, and we're glad to hear that you had a nice stay overall. We are pleased to see your positive ratings in the basic categories, including Staff, Cleanliness, Location, Comfort, and Value for money.We will identify our weak points regarding Water Leak in bathroom as you mentioned in your comment and work on them further and improve them,we apologize for the serious problems you faced and We understand the importance of a comfortable environment If there's anything specific you loved about your stay or any additional comments you'd like to share, we'd love to hear from you. We look forward to the opportunity to welcome you back to Radisson Hotel President Old Town and provide you with an improved experience. Once again, thank you for choosing Radisson Hotel President Old Town. We appreciate your feedback and your trust in our hotel. Warm regards,Azim Rauf, Guest Relations Department.

6/10 Okay

KOIS

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Azim Rauf on 22 Mar 2024
Dear Ms,Kois,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim Rauf, Guest Relation Department.

10/10 Excellent

Wah Wah Hlaing, Chigwell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and willing to help. Pub is very nice to have drinks & nuts . Brilliant views from roof top.
Stayed 3 nights in Feb 2024
Response from Azim Rauf on 27 Feb 2024
Dear Guests,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim RaufGuest Relation Department

10/10 Excellent

parivash

Liked: Cleanliness, staff & service, property conditions & facilities
Staying there was a good experience I had a comfortable stay in this hotel very polite and professional staff clean room good breakfast
Stayed 2 nights in Feb 2024
Response from Azim Rauf on 24 Feb 2024
Dear Ms,parivash,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim RaufGuest Relation Department

10/10 Excellent

Mohammed

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Not too much food options
Stayed 5 nights in Feb 2024
Response from Azim Rauf on 23 Feb 2024
Dear Mr,Mohammed, Thank you for choosing to stay at Radisson Hotel President Old Town and for providing your valuable feedback. We appreciate your comments and are pleased to hear about the aspects of your stay that you enjoyed. It's fantastic to know that you had a positive experience with our cleanliness, facilities, and the upper deck with great views. We take great pride in maintaining a clean and comfortable environment for our guests, and we're delighted that you found the facilities up to your expectations. Your compliments about the excellent breakfast are well-received, and we're glad you enjoyed the food during your stay.We have recorded the notes you mentioned in your comment and they will help us improve our weak points. Your feedback is essential for us to improve and better serve our guests. If there are specific suggestions you have in mind please feel free to share them with us. We are always looking for ways to enhance our guest experience. Thank you for choosing Radisson Hotel President Old Town, and we hope to have the opportunity to welcome you back in the future, where we aim to make your stay even more enjoyable. Safe travels and warm regards,Azim Rauf, Guest Relations Department.

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good zone
Stayed 15 nights in Feb 2024
Response from Sarah on 22 Feb 2024
Dear Francis,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us at Radisson President Old Town. Our team takes great pride in providing exceptional service, and it's fantastic to know that our efforts have made your stay memorable. We're also delighted to hear that you enjoyed our central location. Your kind words mean a lot to us, and we look forward to welcoming you back on your next visit to the city.Warm regards,SarahGuest Relation DepartmentRadisson President Old Town

10/10 Excellent

Ayyaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location to explore historic Old Bazar, Blue Mosque and so on.
Stayed 2 nights in Feb 2024
Response from Azim Rauf on 21 Feb 2024
Dear Mr,Ayyaz, We were absolutely delighted to read your glowing review of your recent stay at Radisson Hotel President Old Town! Thank you for taking the time to share your feedback and for choosing our hotel for your visit. Your exceptional ratings in all the basic categories, including staff, cleanliness, location, facilities, comfort, and value for money, are truly heartwarming and greatly appreciated. We are thrilled that you had a fantastic experience with us, and we take pride in delivering an exceptional guest experience. We would like to extend our gratitude for your kind words about our staff, particularly our dedicated Guest Relations team member, Mr. Azim. It's feedback like yours that motivates us to continually provide outstanding service. We will make sure to recognize Azim for his exceptional assistance. Your description of your visit as "nice and comfortable" makes us very happy, and we are elated to hear that you found our hotel to be both comfortable and enjoyable. Your satisfaction is our highest reward. We genuinely look forward to welcoming you back to Radisson Hotel President Old Town in the future. Your positive feedback has brightened our day, and we can't wait to provide you with another exceptional stay. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. Thank you once again, Mr. Adel, and until we see you next time, please accept our warmest regards. Best regards,Azim Rauf ,Guest Relations Depratment.

6/10 Okay

abdulaziz, Al Wakara

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
outside of the property construction/ police sirens every where / the card holder in the room to switch on the lights and equipment is not working properly / the AC in the room it has been fixed on heating ONLY and not manual can be put in cool mode . the room smells of old carpet . the water heater in the shower not enough for hot water to shower with .
Stayed 6 nights in Feb 2024
Response from Azim Rauf on 20 Feb 2024
Dear Mr.Abdulaziz, Thank you for choosing Radisson Hotel President Old Town for your recent stay and for sharing your feedback with us. We appreciate your honest review, and we're glad to hear that you had a nice stay overall. We are pleased to see your positive ratings in the basic categories, including Staff, Cleanliness, Location, Comfort, and Value for money. We will identify our weak points regarding air conditioning problem and water temperature as you mentioned in your comment and work on them further and improve them,we apologize for the serious problems you faced and We understand the importance of a comfortable environment, If there's anything specific you loved about your stay or any additional comments you'd like to share, we'd love to hear from you. We look forward to the opportunity to welcome you back to Radisson Hotel President Old Town and provide you with an improved experience. Once again, thank you for choosing Radisson Hotel President Old Town. We appreciate your feedback and your trust in our hotel. Warm regards, Azim Rauf, Guest Relations Department.

10/10 Excellent

tom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Azim was excellent in his customer service. Good stay.
Stayed 1 night in Feb 2024
Response from Azim Rauf on 12 Feb 2024
Dear Mr.Tom, We were absolutely delighted to read your glowing review of your recent stay at Radisson Hotel President Old Town! Thank you for taking the time to share your feedback and for choosing our hotel for your visit. Your exceptional ratings in all the basic categories, including staff, cleanliness, location, facilities, comfort, and value for money, are truly heartwarming and greatly appreciated. We are thrilled that you had a fantastic experience with us, and we take pride in delivering an exceptional guest experience. We would like to extend our gratitude for your kind words about our staff, particularly our dedicated Guest Relations team member, Mr. Azim. It's feedback like yours that motivates us to continually provide outstanding service. We will make sure to recognize Azim for his exceptional assistance. Your description of your visit as "nice and comfortable" makes us very happy, and we are elated to hear that you found our hotel to be both comfortable and enjoyable. Your satisfaction is our highest reward. We genuinely look forward to welcoming you back to Radisson Hotel President Old Town in the future. Your positive feedback has brightened our day, and we can't wait to provide you with another exceptional stay. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. Thank you once again, Mr. Adel, and until we see you next time, please accept our warmest regards. Best regards,Guest Relations Depratment.

8/10 Good

Haroon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location. Room was by the lift and very noisy. Apart from that nice experience
Stayed 4 nights in Feb 2024
Response from Azim Rauf on 10 Feb 2024
Dear Mr,Haroon, Thank you for choosing to stay at Radisson Hotel President Old Town and for providing your valuable feedback. We appreciate your comments and are pleased to hear about the aspects of your stay that you enjoyed. It's fantastic to know that you had a positive experience with our cleanliness, facilities, and the upper deck with great views. We take great pride in maintaining a clean and comfortable environment for our guests, and we're delighted that you found the facilities up to your expectations. Your compliments about the excellent breakfast are well-received, and we're glad you enjoyed the food during your stay.We have recorded the notes you mentioned in your comment and they will help us improve our weak points. Your feedback is essential for us to improve and better serve our guests. If there are specific suggestions you have in mind please feel free to share them with us. We are always looking for ways to enhance our guest experience. Thank you for choosing Radisson Hotel President Old Town, and we hope to have the opportunity to welcome you back in the future, where we aim to make your stay even more enjoyable. Safe travels and warm regards,Azim Rauf, Guest Relations Department.

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this hotel . Everything was amazing.
Stayed 3 nights in Jan 2024
Response from Azim Rauf on 4 Feb 2024
Dear Ms,Alena, I extend my sincere appreciation for taking the time to share your exceptional experience following your recent stay at Radisson Hotel President Old Town. We are truly thrilled to receive your impeccable 5/5 ratings across various categories, underlining the excellence of our staff, cleanliness, location, facilities, comfort, and value for Money, We are honored to have you back and stay again, we are always waiting for you , Your gracious comments regarding our exceptionally friendly staff are deeply valued, and it was indeed our pleasure to have you as our esteemed guest. We are delighted to note that there were no aspects you found displeasing during your stay. Your positive feedback serves as a great source of motivation for our dedicated team. Anticipating the pleasure of welcoming you back for another unbeatable experience at Radisson Hotel President Old Town. Best Regards, Azim Rauf , Guest Relations Department

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely brilliant staff and facilities. Helpful beyond the call of duty. Would walk in there with my eyes closed and expect out of the ordinary service....rebooked for another stay in a month's time.
Stayed 1 night in Jan 2024
Response from Azim Rauf on 26 Jan 2024
Dear Mr. Syed, We were absolutely delighted to read your glowing review of your recent stay at Radisson Hotel President Old Town! Thank you for taking the time to share your feedback and for choosing our hotel for your visit. Your exceptional ratings in all the basic categories, including staff, cleanliness, location, facilities, comfort, and value for money, are truly heartwarming and greatly appreciated. We are thrilled that you had a fantastic experience with us, and we take pride in delivering an exceptional guest experience. We would like to extend our gratitude for your kind words about our staff, and we are elated to hear that you found our hotel to be both comfortable and enjoyable. Your satisfaction is our highest reward. We genuinely look forward to welcoming you back to Radisson Hotel President Old Town in the future. Your positive feedback has brightened our day, and we can't wait to provide you with another exceptional stay. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. Thank you once again, please accept our warmest regards. Best regards,Azim Rauf, Guest Relations Department.

10/10 Excellent

zainub

Liked: Cleanliness, staff & service, property conditions & facilities
Food was average
Stayed 3 nights in Jan 2024
Response from Azim Rauf on 9 Jan 2024
Dear Ms,Zainub, Thank you for choosing to stay at Radisson Hotel President Old Town and for providing your valuable feedback. We appreciate your comments and are pleased to hear about the aspects of your stay that you enjoyed. It's fantastic to know that you had a positive experience with our cleanliness, facilities, and the upper deck with great views. We take great pride in maintaining a clean and comfortable environment for our guests, and we're delighted that you found the facilities up to your expectations. Your compliments about the excellent breakfast are well-received, and we're glad you enjoyed the food during your stay.We have recorded the notes you mentioned in your comment and they will help us improve our weak points. Your feedback is essential for us to improve and better serve our guests. If there are specific suggestions you have in mind please feel free to share them with us. We are always looking for ways to enhance our guest experience. Thank you for choosing Radisson Hotel President Old Town, and we hope to have the opportunity to welcome you back in the future, where we aim to make your stay even more enjoyable. Safe travels and warm regards,Azim Rauf, Guest Relations Department.

10/10 Excellent

Otabek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience, will be visiting again!
Stayed 5 nights in Jan 2024
Response from Azim Rauf on 9 Jan 2024
Dear Mr,Otabek, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 5 nights in Dec 2023
Response from Azim Rauf on 30 Dec 2023
Dear Guests, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall
Hotel staff were extremely professional and helpful. Courteous. Breakfast needs a little lift. Much to choose from but just some more attention from staff versus just picking up used plates. Otherwise really good.
Stayed 5 nights in Dec 2023
Response from Azim Rauf on 30 Dec 2023
Dear Guests, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department.

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Fantastic staff, couldnt do enough for me Location 10/10 Room was just perfect Bar and food area lovely
Stayed 6 nights in Nov 2023
Response from Azim Rauf on 30 Dec 2023
Dear Mr,Benjamin, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department.

8/10 Good

Khial

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
My room had too much noise kids I couldn’t sleep at night
Stayed 1 night in Dec 2023
Response from Azim Rauf on 27 Dec 2023
Dear Mr,Khial, Thank you for choosing to stay at Radisson Hotel President Old Town and for providing your valuable feedback. We appreciate your comments and are pleased to hear about the aspects of your stay that you enjoyed. It's fantastic to know that you had a positive experience with our cleanliness, facilities, and the upper deck with great views. We take great pride in maintaining a clean and comfortable environment for our guests, and we're delighted that you found the facilities up to your expectations. Your compliments about the excellent breakfast are well-received, and we're glad you enjoyed the food during your stay.We have recorded the notes you mentioned in your comment and they will help us improve our weak points. Your feedback is essential for us to improve and better serve our guests. If there are specific suggestions you have in mind please feel free to share them with us. We are always looking for ways to enhance our guest experience. Thank you for choosing Radisson Hotel President Old Town, and we hope to have the opportunity to welcome you back in the future, where we aim to make your stay even more enjoyable. Safe travels and warm regards,Azim Rauf, Guest Relations Department.

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Response from Azim Rauf on 6 Feb 2024
Dear Mr,Herman, Thank you for choosing to stay at Radisson Hotel President Old Town and for providing your valuable feedback. We appreciate your comments and are pleased to hear about the aspects of your stay that you enjoyed. It's fantastic to know that you had a positive experience with our cleanliness, facilities, and the upper deck with great views. We take great pride in maintaining a clean and comfortable environment for our guests, and we're delighted that you found the facilities up to your expectations. Your compliments about the excellent breakfast are well-received, and we're glad you enjoyed the food during your stay.We have recorded the notes you mentioned in your comment and they will help us improve our weak points. Your feedback is essential for us to improve and better serve our guests. If there are specific suggestions you have in mind please feel free to share them with us. We are always looking for ways to enhance our guest experience. Thank you for choosing Radisson Hotel President Old Town, and we hope to have the opportunity to welcome you back in the future, where we aim to make your stay even more enjoyable. Safe travels and warm regards,Azim Rauf, Guest Relations Department.

10/10 Excellent

Deisi

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located and excellent service…
Response from Azim Rauf on 6 Feb 2024
Dear Ms,Deisi, I extend my sincere appreciation for taking the time to share your exceptional experience following your recent stay at Radisson Hotel President Old Town. We are truly thrilled to receive your impeccable 5/5 ratings across various categories, underlining the excellence of our staff, cleanliness, location, facilities, comfort, and value for Money, We are honored to have you back and stay again, we are always waiting for you , Your gracious comments regarding our exceptionally friendly staff are deeply valued, and it was indeed our pleasure to have you as our esteemed guest. We are delighted to note that there were no aspects you found displeasing during your stay. Your positive feedback serves as a great source of motivation for our dedicated team. Anticipating the pleasure of welcoming you back for another unbeatable experience at Radisson Hotel President Old Town. Best Regards, Azim Rauf , Guest Relations Department

6/10 Okay

Knud

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Old hotel and poorly maintained, no greetings from any in the reception when entering the hotel
Stayed 4 nights in Nov 2023
Response from Azim Rauf on 6 Dec 2023
Dear Mr,Knud Midtgaard, Thank you for sharing your feedback following your recent stay at Radisson Hotel President Old Town. We appreciate your candid review and apologize for the aspects of your stay that did not meet your expectations. However, we are genuinely sorry to learn about your disappointment with various aspects of your stay, including the, facilities and comfort. We take your feedback seriously, and we acknowledge that there are areas where we need to improve, We have recorded the notes you mentioned in your comment and will work on and improve our weak points.. We hope you will consider giving us another opportunity to host you in the future, where we aim to deliver a more enjoyable and comfortable stay. Please feel free to reach out to us directly when planning your next visit so that we can ensure a more satisfying experience. Sincerely, Azim Rauf, Guest Relations Department.

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay hotel
An amazing team of staff that is ready to go the extra mile to make your stay comfortable. Close to where you want to be and a great hotel
Stayed 4 nights in Nov 2023
Response from Azim Rauf on 6 Dec 2023
Dear Mr,Sandeep, Thank you for choosing to stay at Radisson Hotel President Old Town and for providing your valuable feedback. We appreciate your comments and are pleased to hear about the aspects of your stay that you enjoyed. It's fantastic to know that you had a positive experience with our cleanliness, facilities, and the upper deck with great views. We take great pride in maintaining a clean and comfortable environment for our guests, and we're delighted that you found the facilities up to your expectations. Your compliments about the excellent breakfast are well-received, and we're glad you enjoyed the food during your stay.We have recorded the notes you mentioned in your comment and they will help us improve our weak points. Your feedback is essential for us to improve and better serve our guests. If there are specific suggestions you have in mind please feel free to share them with us. We are always looking for ways to enhance our guest experience. Thank you for choosing Radisson Hotel President Old Town, and we hope to have the opportunity to welcome you back in the future, where we aim to make your stay even more enjoyable. Safe travels and warm regards,Azim Rauf, Guest Relations Department.

10/10 Excellent

Ameel Syed

Stayed 3 nights in Nov 2023
Response from Azim Rauf on 17 Dec 2023
Dear Ms,Ameel Syed, Thank you for choosing to stay at Radisson Hotel President Old Town and for providing your valuable feedback. We appreciate your comments and are pleased to hear about the aspects of your stay that you enjoyed. It's fantastic to know that you had a positive experience with our cleanliness, facilities, and the upper deck with great views. We take great pride in maintaining a clean and comfortable environment for our guests, and we're delighted that you found the facilities up to your expectations. Your compliments about the excellent breakfast are well-received, and we're glad you enjoyed the food during your stay.We have recorded the notes you mentioned in your comment and they will help us improve our weak points. Your feedback is essential for us to improve and better serve our guests. If there are specific suggestions you have in mind please feel free to share them with us. We are always looking for ways to enhance our guest experience. Thank you for choosing Radisson Hotel President Old Town, and we hope to have the opportunity to welcome you back in the future, where we aim to make your stay even more enjoyable. Safe travels and warm regards,Azim Rauf, Guest Relations Department.

10/10 Excellent

jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and patio overlooking Istanbul.
Stayed 2 nights in Sep 2023
Response from Azim Rauf on 27 Nov 2023
Dear Ms, Jane, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department.

4/10 Poor

Ann

Stayed 3 nights in Nov 2023
Response from Azim Rauf on 2 Dec 2023
Dear Guests,Thank you for your feedback regarding your stay in our hotel.We have checked the system and did not find any of your complaint during the stay in our hotel.We would kindly ask you to contact us and give us more information about your experience.We will appreciate it so much.Looking forward to hear from you soon.Best Regards, Azim Rauf, Guest Relations Department.

10/10 Excellent

Fahima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2023
Response from Azim Rauf on 6 Nov 2023
Dear Ms.Fahima, Thank you for choosing to stay at Radisson Hotel President Old Town and for providing your valuable feedback. We appreciate your comments and are pleased to hear about the aspects of your stay that you enjoyed. It's fantastic to know that you had a positive experience with our cleanliness, facilities, and the upper deck with great views. We take great pride in maintaining a clean and comfortable environment for our guests, and we're delighted that you found the facilities up to your expectations. Your compliments about the excellent breakfast are well-received, and we're glad you enjoyed the food during your stay. We also appreciate your constructive feedback regarding the location. Your feedback is essential for us to improve and better serve our guests. If there are specific suggestions you have in mind please feel free to share them with us. Thank you for choosing Radisson Hotel President Old Town, and we hope to have the opportunity to welcome you back in the future, where we aim to make your stay even more enjoyable. Safe travels and warm regards, Azim Rauf, Guest Relations Department.

10/10 Excellent

Deisi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, clean, excellent service, friendly team… Just loved this hotel… ❤️❤️❤️🏆🏆🏆💐💐💐
Stayed 2 nights in Oct 2023
Response from Azim Rauf on 6 Nov 2023
Dear Ms.Deisi, Thank you for choosing to stay at Radisson Hotel President Old Town and for providing your valuable feedback. We appreciate your comments and are pleased to hear about the aspects of your stay that you enjoyed. It's fantastic to know that you had a positive experience with our cleanliness, facilities, and the upper deck with great views. We take great pride in maintaining a clean and comfortable environment for our guests, and we're delighted that you found the facilities up to your expectations. Your compliments about the excellent breakfast are well-received, and we're glad you enjoyed the food during your stay. We also appreciate your constructive feedback regarding the location. Your feedback is essential for us to improve and better serve our guests. If there are specific suggestions you have in mind please feel free to share them with us. Thank you for choosing Radisson Hotel President Old Town, and we hope to have the opportunity to welcome you back in the future, where we aim to make your stay even more enjoyable. Safe travels and warm regards, Azim Rauf, Guest Relations Department.