Farid, reception was friendly, fantastic,helpful,excellent English, personable, kind and informed me about life in Turkey when I asked him many, many questions. Reception will arrange tours for you.Excellent breakfasts with Bosphorus view on 5th floor. Loved the fantastic fish restaurant recommended, 2 minute walk. Very clean. Had main floor room with comfortable queen bed.Five minute walk to Blue Mosque with major sights right there. We Would stay there again as we liked the boutique, friendly feel of the hotel. Not for you if you cannot do stairs. Thank you again Farid and the super young men on reception. Also liked airport service. Wish we had 5 days in Istanbul as so much to see and do. Bill and Margie, Canada