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The Haven All Suite Resort, Ipoh

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Front of property – evening/night
Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Outdoor spa tub
2+1 Bedroom Horizon View Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Overview of The Haven All Suite Resort, Ipoh

The Haven All Suite Resort, Ipoh

5.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jl. Haven (Persiaran Lembah Perpaduan), The Haven Lakeside Residence, Ipoh, Perak, 31150

Guests rated this location 7.9/10 - Good

Explore the area

  • Popular LocationLost World Tambun4 min drive
  • AirportIpoh (IPH-Sultan Azlan Shah)12 min drive
  • Popular LocationKinta City Shopping Centre14 min drive
  • Popular LocationPerak Tong Cave Temple18 min drive

Room options

About this area

Ipoh

Located in Ipoh, The Haven All Suite Resort, Ipoh is near a train station and on a lake. Kinta City Shopping Centre and Ipoh Parade are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Movie Animation Park Studio of Perak. Travelling with kids? Consider D. R. Seenivasagam Park, or check out an event or a game at Perak Stadium. Spend some time exploring the area's activities, including outlet shopping.
Visit our Ipoh travel guideOpens in a new window
Map

What's nearby

  • Lost World Tambun - 4 min drive
  • Perak Stadium - 10 min drive
  • Kinta City Shopping Centre - 14 min drive
  • Perak Tong Cave Temple - 18 min drive
  • Sultan Abdul Aziz Recreation Park - 19 min drive

Getting around

  • Ipoh Railway Station - 12 min drive
  • Ipoh (IPH-Sultan Azlan Shah) - 12 min drive

Restaurants

  • Cuisines @ The Haven Resort Hotel, Ipoh - All Suites - 7 min walk
  • Kedai Kopi Rossi Taman Perpaduan - 12 min walk
  • Warung D’unta - 19 min walk
  • Roti Bakar Corner Tmn Perpaduan - 13 min walk
  • Restaurant Di Nijam - 12 min walk

About this property

The Haven All Suite Resort, Ipoh

5-star luxury hotel by the lake
Located close to Kinta City Shopping Centre and Perak Tong Cave Temple, The Haven All Suite Resort, Ipoh provides a return airport shuttle, a poolside bar and a terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a body scrub, a body wrap or a facial. The on-site restaurant, The Cuisines, features international cuisine. Enjoy the gym, as well as activities such as racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with a waterslide and sunloungers
  • Free self-parking
  • Full breakfast (surcharge), bike hire and limo/town car service
  • An electric car charging station, express check-out and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 150 rooms have comforts such as air conditioning and separate dining areas, in addition to perks such as free WiFi and safes.
More amenities include:
  • Showers, free toiletries and hairdryers
  • 43-inch LCD TVs with satellite channels
  • Balconies, separate dining areas and fridges

Languages

Chinese (Mandarin), English, Hindi, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 9 AM to 6 PM
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: MYR 58 for adults and MYR 48 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • The Cuisines

Things to do

  • Access to nearby outdoor pool
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Fridge
  • Separate dining area
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Low-height worktop and sink
  • Pool access ramp on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV
  • Satellite channels

Food and drink

  • Dining room
  • Microwave
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
The check-in location differs from the property location; to check in, go to Tower Banyan Lobby
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The 1 Bedroom Horizon View Suite and 1 Bedroom Lake View Suite may feature additional bedrooms. Guests have restricted access to 1 bedroom only and usage of any of the additional bedrooms will incur additional charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 128.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately MYR 58 for adults and from MYR 48 for children
  • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: MYR 128.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
This property permits cooking on in-room stovetops only for bookings of 7-nights or more.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

The Haven Suite Resort, Ipoh
Haven Ipoh
The Haven All Suite Resort, Ipoh Ipoh
The Haven All Suite Resort, Ipoh Hotel
Haven Ipoh Resort Hotel All Suites
HAVEN Resort Hotel Ipoh All Suites
The Haven Resort Hotel Ipoh All Suites
The Haven All Suite Resort, Ipoh Hotel Ipoh

Frequently asked questions

Does The Haven All Suite Resort, Ipoh have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at ?

As of 21 Mar 2023, prices found for a 1-night stay for 2 adults at on 22 Mar 2023 start from RM 766.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Haven All Suite Resort, Ipoh pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Haven All Suite Resort, Ipoh?

Self-parking is free at this property.

What time is check-in at The Haven All Suite Resort, Ipoh?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Haven All Suite Resort, Ipoh?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Haven All Suite Resort, Ipoh provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9 AM-6 PM on request. A fee of MYR 100 per vehicle applies.

Where is The Haven All Suite Resort, Ipoh located?

Located on a lake, this family-friendly hotel is within 9 mi (15 km) of Kinta City Shopping Centre, Perak Tong Cave Temple and Ipoh Parade. Movie Animation Park Studio of Perak is 9.4 mi (15.1 km) away.

Reviews

8.6

Excellent

Rating 10 - Excellent. 217 out of 467 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 186 out of 467 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 48 out of 467 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 13 out of 467 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 3 out of 467 reviews" "
" "2 - Terrible 1%

8.7/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

6/10 Okay

Molly, abc

Travelled with family and small children
Liked: Cleanliness, staff & service
Located in the rustic area with nice view of greenery, caves and lake. It is nice and peaceful. Honestly not many choices for big family like ours. So this three bedroom suite suits our needs. Nice and cosy. But I wish the reception area can be a bit more welcoming, perhaps more lighted and staff more proactive in terms of helping with the luggages. When this package comes with free breakfast buffet, I thought for all 7 of us but turns out it is for 5 only.
Stayed 3 nights in Mar 2023

10/10 Excellent

Lydon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, spacious unit, serene environment
Stayed 2 nights in Feb 2023

4/10 Poor

Dione

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Couldn’t find our booking. We ended up getting a room that looked like it hasn’t been cleaned properly. Dust on fixtures and black mould in shower. Hot and cold water machine didn’t work. No washing up liquid, incomplete set of kitchen ware.
Stayed 2 nights in Jan 2023

6/10 Okay

Helen

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Significant drop in standard
I had visited the haven before covid with my husband's family. At that time I could not stop raving about the 5 star experience. So we return again now with my family and was sadly disappointed with the drop in the standard of service: the top ipoh restaurant is now horrible, housekeeping not up to par, wi-fi kept dropping, and more importantly the staff don't care.
Stayed 4 nights in Oct 2022

8/10 Good

Surveyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Lih Yng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is nice but the area and car park is dark at night. Wish there are more lights.
Stayed 1 night in Sep 2022

6/10 Okay

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco Friendly
Beautiful surrounding scenery . Cafe service staff were attentive and helpful. However, the front office check in staff mixed up our reservation . Studio suite single bedroom in Block B is not as cosy as Block A 3 bedrooms suite.
Stayed 1 night in Jun 2022

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was superb. The view is just Wow. The pool is amazing. Ipoh was supposed to just be a stop between 2 other places, but we ended up loving it much more than the 2 others (Penang and Cameron Highlands). I would have stayed longer here.
Stayed 1 night in May 2022

2/10 Terrible

May Wan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property does not qualify as 4 star property!
Stayed 1 night in Feb 2022