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Reviews of Manesol Boutique Galata

Manesol Boutique Galata
Arapcami Mahallesi, Bankalar Caddesi, Billlur Sokak No:1/A Karaköy, Istanbul, Istanbul

Reviews

8.0

Very good

Rating 10 - Excellent. 173 out of 523 reviews" "
Rating 8 - Good. 215 out of 523 reviews" "
Rating 6 - Okay. 72 out of 523 reviews" "
Rating 4 - Poor. 37 out of 523 reviews" "
Rating 2 - Terrible. 26 out of 523 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. The breakfast was yum. The room was spacious and clean.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

DIMITRIOS

Stayed 3 nights in Sep 2023

8/10 Good

Rosemary

Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Staffwas lovely, Helpful and kind
Stayed 1 night in Jun 2023

4/10 Poor

I.

Stayed 6 nights in Apr 2023

10/10 Excellent

DIMITRIOS

Stayed 3 nights in Mar 2023

10/10 Excellent

Adalberto

Stayed 3 nights in Mar 2023

8/10 Good

Dila Delfin

Stayed 2 nights in Mar 2023

10/10 Excellent

Shakira

Stayed 2 nights in Oct 2022

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location and front desk staff were super helpful with info on local places to eat and get around. Tricky to access for transfers due to the street being non-driving
Stayed 3 nights in Nov 2022

8/10 Good

ABDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall very good
Stayed 4 nights in Oct 2022

8/10 Good

Wayne, Reno

Liked: Cleanliness, staff & service
Location
Stayed 1 night in Oct 2022

10/10 Excellent

Tara

Stayed 2 nights in Sep 2022

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Jul 2022

4/10 Poor

Priscilla

Liked: Cleanliness
Disliked: Staff & service, amenities
I stayed two nights at this property. The first one I paid for and the second one was part of a tour I signed up for. The room's AC shut off every few hours, so I woke up every few hours drench in sweat. My 2nd night/morning there was no Wifi or hot water. Breakfast was included in the rate and I felt like I was stealing the breakfast every time I got up to get something. (BTW they had no juice. Their orange juice was similar to Tang.) The 2nd morning our tour director asked them to serve breakfast at 6:30 bc we had to leave at 7 and there were only olives until almost 7am. I left hungry. The front desk staff was always outside smoking so when I needed something (checking in, had a question, etc.) they made it clear they were displeased with me interrupting their smoking break. When I asked how and where I could purchase a tram card, they insisted on calling me a taxi, and would not help me with my request. When a man in my tour asked the same question, they were more than happy to assist him. Overall, I was ok paying as much as I did for this hotel bc the reviews were decent, but after being treated the way I was, no hot water, no wifi, ac that kept shutting off, and being made to feel guilty for eating the breakfast I paid for and not having a breakfast I paid for, I am very comfortable in giving this hotel a bad review. And for the record, I waited a month to write this so I could be more objective and not as angry.
Stayed 1 night in Jul 2022

8/10 Good

George, Silver Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an excellent breakfast buffet. I stayed in several hotels in Turkey, and this buffet was definitely the best. The location is on the side of a pretty steep hill. Taxis find it difficult to get there and tend to drop you off a couple blocks away and point in the direction of the hotel. But if you can manage to take the trams, which are pretty good, you can take the tram across the Gallata Bridge and walk up the hill a couple of blocks and get to the hotel pretty easily. If you want to stay in the area near Istiklal Street, this hotel is probably a good option. You just need to walk up the hill a few blocks, as the Gallata Tower is right up the hill. Because the hotel is on a side street, it's pretty quiet. The AC works well, and the beds are good.
Stayed 1 night in Jun 2022

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities
All was good except for the temperature. The room was too hot and there was no way to cool it down, as I had a room without a window. The reception was no help and said the central system was locked to heating. Other than that discomfort everything was fine.
Stayed 2 nights in May 2022

10/10 Excellent

DIMITRIOS

Stayed 3 nights in Apr 2022

6/10 Okay

Ebru

Stayed 2 nights in Jan 2022

10/10 Excellent

Battey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a good location and the staffs are friendly and helpful. Special thanks to Mr Fatih, Mr Mert and Yildrim Simsek. The toilet is very unfamiliar. Special Thanks to Mr Adnon & Team. Thank you, Ahmed & Family Maldives 🇲🇻
Stayed 2 nights in Oct 2021

2/10 Terrible

Monem

FLOP
Un hôtel terrible .. ainsi que les personnels .. vraiment une déception cet hôtel.. je ne le recommande pas .. des personnels qui ne sont pas du tout professionnels surtout celui qui reçoit les commandes .. j'ai commandé deux pizza.. il m'a demandé ×4 son prix .. le réceptionniste de nuit a refusé de nous prêter l'aspirateur pout aspirer les sacs de rangements en plastic que j'avais vraiment besoin car j'avais un extra bagage et j'ai finit par payer à l'aéroport.. ils ne sont ni à l'ecoute ni serviables.. FLOP.
Stayed 3 nights in Sep 2021

10/10 Excellent

Abdullatif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Clean hotel nice people there, good location , value of money
Stayed 4 nights in Jul 2021

8/10 Good

CHIMA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
It’s was very nice and quite I really loved it.
Stayed 1 night in Jun 2021

8/10 Good

Nermin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

4/10 Poor

GIRGIS RATEB SHONOUDA

Stayed 15 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2020

10/10 Excellent

Giorgia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Great place, great stay. The staff was super nice and very helpful with all of our needs.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and location. Staff very friendly and helpful. My only criticism would be sound carries between room to room.
Stayed 2 nights in Jan 2020

2/10 Terrible

Gülce

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay
Very good location closed to Galata Tower and Golden Horn feries. Tramway to Topkapı is 5 minutes walking distance. Very good buffet breakfast and lovely terrace overlooking city. Friendly stuff, taxi to Istanbul International Airport is 170 liras. Rooms a little small and sometimes without a windows if you reserve standard room.
Stayed 1 night in Nov 2019
Response from Ali on 21 Nov 2019
Thank you very much for your good review. We hope to welcome you at our hotel again. Best Regards

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The overall stay was good. The hotel is well located near tram, buses and easy access to landmarks. The only problem we had, was the wifi connection. It was slow and also every night from around 11pm to 5am there was no internet.
Stayed 4 nights in Oct 2019
Response from Ali on 21 Nov 2019
Thank you very much for your good review. We hope to welcome you at our hotel again. Best Regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
I did like the location. It was the best part. We were in a room that did not have a window and their AC did not work. I woke up several times from being too hot. The staff was very friendly but I asked to get a map and they said I could take a picture of the only map they had. I expected more from a 4 star
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent location
Great location, close to most sites like the blue mosque and ayasofia. Easy access to boats, trams and buses from this hotel.
Stayed 8 nights in Apr 2019

4/10 Poor

Verified traveller

Stayed 8 nights in Dec 2018
Response from Ali on 8 Jan 2019
Thank you for your review to our hotel. We always try to do better

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Bed too uncomfortable - Very loud door clapping - Very thin walls - No control for other rooms being loud
Stayed 2 nights in Nov 2018
Response from Ali on 16 Nov 2018
We will keep your review and we will try to serve a better service at our hotel. Thanks for your review.

6/10 Okay

Reda

Liked: Room comfort
The hotel overall was good. Excellent location. The breakfast could be improved could have more choice each day is very repetitive. The rooms are quite compact and very thin walls.
Stayed 6 nights in Oct 2018
Response from Ali on 16 Nov 2018
Thank you very much for your review to our hotel

4/10 Poor

Aida

Disliked: Staff & service
Stayed 3 nights in Sep 2018
Response from Ali on 26 Oct 2018
Thank you very much for choosing our hotel. We always work to serve you a better service.

4/10 Poor

Mohamad

Disliked: Staff & service, room comfort
The service
The workers are not smiling, sub-level service,the beds is uncomfortable
Stayed 7 nights in Sep 2018
Response from Ali on 26 Oct 2018
Thank you very much for choosing our hotel. We always work to serve you a better service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good price but need to be more clean maybe some renovation.
Stayed 3 nights in Aug 2018
Response from Ali on 25 Oct 2018
Thank you very much for choosing our hotel. We always work to serve you a better service.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good
Very good hotel and staff. So close to historical area and taksim.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Best
Very good location and clean and comfy. Very friendly staff and they give free upgrade.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location with clean and comfort in mind
The hotel's location is in an ideal part of Istanbul close to the metro station and in close proximity to lively nighttime hang out spots like Galata Tower and Taksim Square. The hotel staff were friendly and accommodating to our requests. The hotel is nicely maintained and clean.
Stayed 3 nights in May 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Room has no window
The rooms have no windows at all, it is completely dark when you turn the lights off, the rooms are too small, the service wasn't too nice, i asked for water where i was so tursty and they said ok then nobody came. Over all i do not recommend it for even single night.
Stayed 1 night in Apr 2018

2/10 Terrible

Omar, Bahrain

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel I've ever stayed in
The air conditioner in the room only had hot air so we couldn't sleep and was sweating all night. The room which was an "economic room" didn't have a window (wasn't mentioned before) so we couldn't get air from outside since the a/c didn't cool the room. The shower kept switching from hot to cold water every 5 seconds.
Stayed 1 night in Mar 2018

8/10 Good

Zee Couple, OTTAWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights stay
Nice hotel. Clean comfortable rooms. We choose a standard room with window. There is no view though except to a building under constructions. Breakfast was ok - nothing wow. Hotel staff were friendly. Hotel is on a hill with little side road on a hill is only access. In and out with luggage is an issue but hotel staff were very helpful.
Stayed 3 nights in Dec 2017

10/10 Excellent

Huseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant choice
everything was great what else could u want really nice clean freindly staff no problems A*
Stayed 1 night in Nov 2017

10/10 Excellent

alia , birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My recent experience
The exceptional service and support from the staff makes you feel warm and welcome. A big thank you to the sales manager Bora who helped us throughout our stay amongst other staff when Expedia let us down for their poor service. I would definitely recommend this hotel as it is modern and local to all the top tourist sites, as well as being close to the local trams and transport services.
Stayed 8 nights in Oct 2017

8/10 Good

Faris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017