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Reviews of JW Marriott Istanbul Bosphorus

5 out of 5
JW Marriott Istanbul Bosphorus
Kemankes Karamustafa Pasa, Kemankes Caddesi No:49/8, Beyoglu, Istanbul, Istanbul

Reviews

9.2

Wonderful

Rating 10 - Excellent. 77 out of 103 reviews" "
Rating 8 - Good. 14 out of 103 reviews" "
Rating 6 - Okay. 6 out of 103 reviews" "
Rating 4 - Poor. 5 out of 103 reviews" "
Rating 2 - Terrible. 1 out of 103 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gevik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great helpful staff. My room was very nice and comfortable. I recommend the place to anyone who wants to go to Istanbul
Stayed 4 nights in Apr 2024

10/10 Excellent

Lenin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fab - but unfortunately for us the roof top bar was closed as it was out of season - this wasn't clear on the website so check directly with hotel.
Stayed 6 nights in Mar 2024

10/10 Excellent

Abdulwalia, Oakland

Liked: Cleanliness, amenities
Very beautiful
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazing hotel with super helpful staff. Great location with bars and restaurants along 2 streets at the back entrance to the hotel. Good location for getting to both sides of Istanbul. Rooms were comfortable with great facilities, the hotel thought of everything you need for your stay. Breakfast had a great selection and lovely view.
Stayed 4 nights in Mar 2024

10/10 Excellent

Luigi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is beautiful and well located. The staff was wonderful and efficient. The breakfast was delicious and had a great variety.
Stayed 1 night in Mar 2024

6/10 Okay

Zeyad

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Rashed

Liked: Amenities, property conditions & facilities
Very nice place I will repeat the visit to the place again. The neighbourhood are wonderful
Stayed 4 nights in Feb 2024

10/10 Excellent

Kamran

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is splendid! The staff is superb! Great Bosphorus views from the room and the guest experience team made our stay memorable by decorating the room for my and my daughter’s birthdays! Really nice!!
Stayed 3 nights in Jan 2024

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Thanks to the all staff It was a unique experience We had 3 rooms and they did everithing in their hands to make sure we had wonderful experience No doubts this is the place to staty in istambul Tamir thank for all yor attentions Juan
Stayed 4 nights in Jan 2024

10/10 Excellent

Yusuf

Stayed 2 nights in Nov 2023

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, centrally located next to cruise port especially if like us you fly in early to explore Istanbul and board a cruise ship, staff was excellent,we had 6 pieces of luggage the took it over to the cruise terminal for us . Highly recommend this hotel I will be returning next summer and will definitely stay here again.
Stayed 3 nights in Nov 2023

4/10 Poor

Todd

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was not great, loud and smoky. We were on a road with restaurants everywhere. Loud until midnight, street sweepers at at 3 am. Our worst night on our 18 day trip.
Stayed 1 night in Nov 2023

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Pauline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in fabulous location in the heart of a vibrant district.
Stayed 5 nights in Oct 2023

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a well designed renovation with a top service staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

lillian

Stayed 2 nights in Oct 2023

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Excellent from the moment we check in and through or stay. Very helpful with all our needs, places to visit, dinner, etc.
Stayed 3 nights in Oct 2023

10/10 Excellent

Katsiaryna

All was perfect
Stayed 2 nights in Oct 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Lyudmila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 4 nights in Sep 2023

10/10 Excellent

AYYAPANKAVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay At Istanbul was so comfortable and great
JW exceeded all our expectations in every way ! The service / location/ food was really great !
Stayed 4 nights in Sep 2023

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Zaineb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was spectacular in all aspects. The panoramic view from the restaurant and roof top was mesmerising. It shows all of Istanbul’s iconic areas while dinning. Breakfast was comprehensive and delicious. Dinner was Michelin star quality and it stood for it. Location is perfect if you want to see Istanbul’s historic area and character. Staff were very professional, helpful and friendly. They go out of their way to please. We had a wonderful time
Stayed 3 nights in Sep 2023
Response from Caner Karaarslan on 21 Sept 2023
Dear Zaineb,Thank you for taking time to share your recent stay at JW Marriott Istanbul.We are so happy that you enjoyed our breakfast and panaromic view from the restaurant. We are also so happy to read that our staff was able to accommodate your needs.Looking forward to welcoming you back soon.Sincerely,Caner KaraarslanAssistant Front Office Manager

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marriott Bosphorus - Gorgeous and Helpful
This hotel has great service, is beautiful and has a wonderful restaurant, full breakfast service and a stunning 9th floor roof top bar with 360° views of Istanbul rivers and skyline. I love to walk in Istanbul and a 40minute walk gets you to Hagia Sofia, Blue Mosque and Topkapi. The staff here were so helpful and accommodating. Definitely would stay here again. Thanks!
Stayed 2 nights in Sep 2023
Response from Caner Karaarslan on 21 Sept 2023
Dear Maureen,Thank you for evaluating your recent stay at JW Marriott Istanbul Bosphorus.We are so happy to read that you enjoyed your stay and our locational facilities.Please be informed that your comment will be share with our dedicated team members.Looking forward to welcoming you once again in our property.Sincerely,Caner KaraarslanAssistant Front Office Manager

10/10 Excellent

NAMIK OZGUR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff.
Stayed 2 nights in Sep 2023
Response from Caner Karaarslan on 21 Sept 2023
Dear Mr. Namik,Thank you for your kind review.We are so glad that you enjoyed your stay.We are looking forward to welcoming you back soon.Sincerely,Caner KaraarslanAssistant Front Office Manager

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff
Stayed 1 night in Aug 2023
Response from Caner Karaarslan on 21 Sept 2023
Dear Mr. Jorge,Thank you for evaluating your recent stay in our property.We are looking forward to welcoming you back soon.Sincerely,Caner KaraarslanAssistant Front Office Manager

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location y wonderful service
Stayed 3 nights in Jul 2023
Response from Caner Karaarslan on 31 Aug 2023
Dear Ana,Thank you so much for sharing your feedback.Sincerely,

10/10 Excellent

adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location
This is a beautiful well located hotel. Clean and modern in an historic building , this hotel features a friendly staff , excellent security and well appointed guest rooms. There’s a nice gym as well. Very happy we stayed there. The only gripe is that one day they forgot to make up my sons’ room , but overall I wouldn’t hesitate to return.
Stayed 2 nights in Jun 2023
Response from Caner Karaarslan on 31 Aug 2023
Dear Adam,Thank you so much for your kind review. Please be informed that you feedback will be shared with our dedicated team members.Sincerely,

8/10 Good

Xiaojin

Stayed 4 nights in Jun 2023

10/10 Excellent

Kemal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
everything was professional service were all smiling staff breakfast was excellent
Stayed 4 nights in Jun 2023

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, highly recommend.
Stayed 3 nights in May 2023

8/10 Good

Marina

Stayed 2 nights in May 2023

10/10 Excellent

Igor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great rooms and location. Was very clean and classy looking. Staff was very nice especially Taner. His service was exceptional and stood out. We felt like VIP guests and would definitely stay here again. Also has a Michelin rated restaurant on the top floor. Overall great stay
Stayed 3 nights in Apr 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay great service
Stayed 2 nights in Apr 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 4 days at the Hotel the staff is great and always helping you in whatever you need and make you stay a pleasant one.
Stayed 1 night in Apr 2023

10/10 Excellent

Nabih

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with fantastic service, and very friendly, helpful and caring staff. Everybody was so polite and welcoming, the facilities were exceptional and the food was fantastic. When I go on my next trip to Istanbul the JW Marriott Bosphours will be my first choice!
Stayed 5 nights in Mar 2023

10/10 Excellent

Hamdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Hotel, in the heart of the entertainment area, overlooking the phosphorus and steps away from the most beautiful area Galata Port. Lots of Restaurants, Cafes, shopping. Hotel Staff are amazingly professional, courteous and the Best in Türkiye. Will be back again and again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Sasa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, staff friendliness and incredible professionalism! Also modern design and ultra clean rooms!
Stayed 3 nights in Mar 2023

10/10 Excellent

ebtihal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

Ran, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there 2 times in 1 week and really enjoyed our stay. The staffs are so nice, especially Sercan and Burak. We will come back again.
Stayed 1 night in Jan 2023

10/10 Excellent

Miriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La mejor decision que tome fue hospedarnos en este hotel , todo absolutamente todo es excelente en este hotel ,desde que eres recebida en la puerta de entrada hasta la salida y despedida ,excepcional

10/10 Excellent

Roshan

Stayed 2 nights in Sep 2022

10/10 Excellent

Lisa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar is the best for views, music, drinks and fun and the manager, Murat, is incredible!
Stayed 2 nights in Sep 2022

10/10 Excellent

Boris

Stayed 1 night in Sep 2022

4/10 Poor

Ugur

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

10/10 Excellent

Marco, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Yasen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JW Marriott quality
JW Marriott quality with attention to details. Great experience
Stayed 1 night in Jul 2022

10/10 Excellent

Jessica

Stayed 1 night in Jul 2022

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms comfortable and clean. Front desk and hotel restaurant staff excellent! Proximity to the shops and restaurants on the Bosphorus and the Grand Bazaar were within walking distance. I will come back should I happen back in Istanbul!
Stayed 4 nights in May 2022