Indoor pool

Reviews of Hagia Sofia Mansions Istanbul, Curio Collection by Hilton

Hagia Sofia Mansions Istanbul, Curio Collection by Hilton
Kabasakal Cad. No:5 Sultanahmet, Fatih, Istanbul

Reviews

9.4

Exceptional

Rating 10 - Excellent. 209 out of 267 reviews" "
Rating 8 - Good. 32 out of 267 reviews" "
Rating 6 - Okay. 15 out of 267 reviews" "
Rating 4 - Poor. 6 out of 267 reviews" "
Rating 2 - Terrible. 5 out of 267 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peabody, Wake Forest

Liked: Property conditions & facilities
Rooms were excellent and staff extremely attentive.
Stayed 2 nights in Mar 2024
Response from Zelal Iyik/Guest Relations Manager on 26 Mar 2024
Dear Guest,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.We would love to see you again soon for another outstanding experience.Best Regards,

10/10 Excellent

Elena

Lovely, quiet, well maintained, amazing restaurant! My special thanks to the Gem Manager! Unforgettable beauty)
Stayed 5 nights in Mar 2024
Response from Zelal Iyik/Guest Relations Manager on 19 Mar 2024
Dear Elena,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.It is great to hear you enjoyed all the benefits of our super location and room. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We look forward to welcoming you back to the hotel again in the future. Kind Regards,

10/10 Excellent

Natia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2024
Response from Zelal Iyik/Guest Relations Manager on 7 Mar 2024
Dear Natia,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.There’s always more to discover here in Istanbul, and we hope you will find your way back to visit us again soon!Kindest Regards,

10/10 Excellent

Sonal, Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our stay at the Hagia Sofia mansions. The staff is very friendly, polite and courteous. The property is walking distance from the major attractions and there are tons of dining places around. Loved their Turkish breakfast and amazing hospitality.
Stayed 4 nights in Feb 2024
Response from Zelal Iyik/Guest Relations Manager on 7 Mar 2024
Dear Sonal,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.We are delighted to hear about your experience at our convenient location. We truly appreciate your kind words regarding our team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is really fantastic to hear. Your compliments are not only rewarding, but also encouraging.We would love to share another positive, great experience with you in the future.Best Regards,

10/10 Excellent

Chulmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an absolutely fantastic experience! Location, cleanliness and kindness of staffs were super excellent.
Stayed 3 nights in Feb 2024
Response from Zelal Iyik/Guest Relations Manager on 6 Feb 2024
Dear Chulmin,It is lovely you had such a pleasant experience with us. We strive to offer top-notch service and comfort for all of our guests. We are happy you appreciated our accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we are succeeding.We look forward to hosting you again soon for another amazing experience.Best Regards,

10/10 Excellent

Farah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for families who want to stay close to the attractions with their kids. The colonial rooms make you feel the historic vibe of Istanbul. Staff is friendly and helpful. We definitely will go back.
Stayed 2 nights in Jan 2024
Response from Zelal Iyik/Guest Relations Manager on 1 Apr 2024
Dear Farah,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel. It is excellent you had such an amazing stay with us.We are delighted our team made you feel so welcome and valued during your time in our hotel.We endeavor to go above and beyond to ensure our guests have a memorable experience. That is only what we really like to see.We look forward to hosting you again soon for another excellent experience.Best Regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from Zelal Iyik/Guest Relations Manager on 19 Jan 2024
Dear Richard,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.It is lovely you had such a pleasant experience with us. We strive to offer top-notch service and comfort for all of our guests. We are happy you appreciated our accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we are succeeding.We look forward to hosting you again soon for another amazing experience.Best Regards,

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As part 2 of our journey, we returned weeks later, hoping that our issues would not be repeated. The staff bent over backward to ensure that our stay this time would be memorable. We had dinner at the affiliate restaurant and were pleased. We would return again.
Stayed 4 nights in Nov 2023
Response from Zelal Iyik/Guest Relations Manager on 11 Dec 2023
Dear Lisa,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.Your gracious comments are really welcomed; it certainly sounds like you had a lovely time in Istanbul with us.Thank you for your constructive comments which I assure you are being addressed. I am so upset if there were elements of your stay that were disappointing.We very much look forward to welcoming you back again soon.Yours sincerely,

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
unfortunately my sister and I had issues with lack of hot water. Mine improved - hers did not. Very convenient location, invaluable use of "buggy" to get to other areas of property. Good concierge assistance. Good offering of "included" breakfast. Enjoyed the bathroom set up.
Stayed 2 nights in Nov 2023

2/10 Terrible

Vanessa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Bad customer service!!! We email them before we arrive they never responded. (The reception said the email orbitz has on the hotel is wrong so don’t even waste your time emailing because no one will respond) We wanted someone to pick us up because the hotel is inside and we need to walk a lot to get to the reception of the hotel to check in. No one ever responded to us. We have to walk with all our luggage’s to get to reception and where exhausted. Once we arrive the guy at reception was rude and did not treat us well. Also, the food is not so good on the hotel and the staff is not nice. We book this hotel because of the pool they have an advertise but it is not included!!!! You have to pay a lot of money if you want to get in the pool. Terrible experience at the hotel I would have expected better from a Hilton but really bad service. Very disappointed.
Stayed 1 night in Dec 2023

10/10 Excellent

irina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in the middle of the old town, very walkable. Rooms are nicely decorated and spacious.
Stayed 1 night in Sep 2023
Response from Zelal Iyik/Guest Relations Manager on 7 Nov 2023
Dear Irina,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.It was extremely pleasant to read about your experiences while staying at the most stunning and romantic hotel on the old peninsula.Hagia Sofia Mansions should be viewed as though you were distant from home. Sincerely, we hope to see you soon.Best Wishes,

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Zelal Iyik/Guest Relations Manager on 7 Nov 2023
Dear Guest,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.You must definitely visit us again so that you can have more leisure time exploring our unique location.We would love to welcome you back again soon.Kindest Regards,

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hagia Sofia Mansions is a unique stay in Istanbul, literally adjoining Hagia Sofia and the Topkapi Palace, in historic buildings renovated to pristine condition by Hilton. Rooms are spacious and luxurious, with gorgeous traditional decor combined with all the modern amenities. The staff are all efficient and well trained. The cistern jacuzzi is a special treat, but you can take a Turkish bath at any of the nearby hamams for a third of the price of the hotel spa. A few caveats, this is not an accessible option for elderly or disabled travelers, as almost all rooms require stairs due to the age of the buildings. The immediate streets around Hagia Sofia are closed to traffic, so guests must walk to the taxi stand or use the hotel’s golf carts. Also, anyone visiting the old town of Istanbul needs to be comfortable with the many stray cats in the streets that do come in and out of restaurants and shops too. That said, this is the perfect choice for seeing the main tourist sites of the city.
Stayed 3 nights in Oct 2023
Response from Zelal Iyik/Guest Relations Manager on 7 Nov 2023
Dear Christopher,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.It was extremely pleasant to read about your experiences while staying at the most stunning and romantic hotel on the old peninsula.Thank you for your nice words on behalf of the entire team that welcomes the precious visitors of these majestic imperial mansions as if they were at our house.Hagia Sofia Mansions should be viewed as though you were distant from home. Sincerely, we hope to see you soon.Best Wishes,

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it !
Beautiful property, outstanding service and great location. Highly recommend ❤️
Stayed 3 nights in Oct 2023
Response from Zelal Iyik/Guest Relations Manager on 5 Nov 2023
Dear Chris,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.Your gracious comments are really welcomed; It certainly sounds like you had a lovely time in Istanbul with us.We would also not hesitate to welcome you back and very much look forward to it.Thank you so much for your review.Yours sincerely,

8/10 Good

kenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok, food excellent but cocktails were terrible and a bit pricey for what they are.
Stayed 1 night in Oct 2023
Response from Zelal Iyik/Guest Relations Manager on 9 Oct 2023
Dear Kenia,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.Your feedback regarding the coctails will also be shared with the appropriate department in order to help us provide you with the best possible experience.We are so pleased that you'll be coming back to stay with us again. All team very much look forward to it.Best Regards,

10/10 Excellent

Marjan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Zelal Iyik/Guest Relations Manager on 9 Oct 2023
Dear Marjan,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.It makes us very proud that you had a great stay and very much hope that we get the chance to welcome you back again soon.Best Regards,

10/10 Excellent

shahid

Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent and the rooms are beautiful
Stayed 3 nights in Sep 2023
Response from Zelal Iyik/Guest Relations Manager on 25 Sept 2023
Dear Shahid,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.There’s always more to discover here in Istanbul, and we hope you will find your way back to visit us again soon!Kindest Regards,

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Zelal Iyik/Guest Relations Manager on 25 Sept 2023
Dear Manuel,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.There’s always more to discover here in Istanbul, and we hope you will find your way back to visit us again soon!Kindest Regards,

10/10 Excellent

Yong Hoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful place to come in Istanbul and love to be back in this hotel.
Stayed 4 nights in Sep 2023
Response from Zelal Iyik/Guest Relations Manager on 13 Sept 2023
Dear Yong Hoon,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.We are so glad you enjoyed our prime location and stellar city views, and we can not wait to have you back host in our lovely hotel.Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in the perfect location in istanbul
Amazing hotel and such great staff. The hotel is in the perfect location and beautiful rooms I would highly recommend!
Stayed 4 nights in Aug 2023
Response from Zelal Iyik/Guest Relations Manager on 13 Sept 2023
Dear Guest,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.It was extremely pleasant to read about your experiences while staying at the most stunning and romantic hotel on the old peninsula.Hagia Sofia Mansions should be viewed as though you were distant from home.Sincerely, we hope to see you soon.Best Wishes,

10/10 Excellent

Serdar

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Convenient location.
Stayed 3 nights in Aug 2023
Response from Zelal Iyik/Guest Relations Manager on 13 Sept 2023
Dear Serdar,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.We would love to share another positive, great experience with you in the future.Best Regards,

10/10 Excellent

Eugenio

Stayed 4 nights in Aug 2023
Response from Zelal Iyik/Guest Relations Manager on 13 Sept 2023
Dear Eugenio,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.We would love to share another positive, great experience with you in the future.Best Regards,

10/10 Excellent

Najla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just left the property highly recommend for anybody traveling looking for tourist attraction everything close by
Stayed 2 nights in Aug 2023
Response from Zelal Iyik/Guest Relations Manager on 13 Sept 2023
Dear Najla,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.It was extremely pleasant to read about your experiences while staying at the most stunning and romantic hotel on the old peninsula.Hagia Sofia Mansions should be viewed as though you were distant from home.Sincerely, we hope to see you soon.Best Wishes,

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience here! Perfect location so close to everything. Loved it!
Response from Zelal Iyik/Guest Relations Manager on 10 Aug 2023
Dear Jessica,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.I am so pleased that our team were attentive and welcoming and it sounds like you had a lovely time, enough for more than just business which is always nice!We are looking for your soonest return!Best Regards,

10/10 Excellent

Ahmad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This could be one of the best hotels I've stayed at in Europe. Clear, Historic, and beautiful walkable area. I can't believe it is wall to wall with Topkapi and Ayasofia. Also, interior design is phenomenal.
Stayed 1 night in Jul 2023
Response from Zelal Iyik/Guest Relations Manager on 28 Jul 2023
Dear Ahmad,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.Your gracious comments are really welcomed; it certainly sounds like you had a lovely time in Istanbul with us.We aim to provide a trulyunique experience, and are thrilled that we were able to exceed your expectations. We look forward to welcoming you back at our hotel.Kind Regards,

10/10 Excellent

Satomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much. Breakfast and room decor were exceptional. Only downside was the taxi they had arranged for us tried to rip us off, but we understand that is beyond the hotel’s control. Perhaps in future they can confirm the price with the driver before setting off. It is also not easy to contact the hotel as they don’t seem to list their direct email address and only channel seems to be the phone. We wanted to contact them about the taxi through email but couldn’t do it. We did it through Expedia’s messaging service, but have not received a reply.
Stayed 1 night in Jul 2023
Response from Zelal Iyik/Guest Relations Manager on 28 Jul 2023
Dear Satomi,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.Thank you for your constructive comments which I assure you are being addressed. I am so upset if there were elements of your stay that were disappointing.We very much look forward to welcoming you back again soon.Yours sincerely,

8/10 Good

Harris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Zelal Iyik/Guest Relations Manager on 28 Jul 2023
Dear Harris,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.We very much look forward to welcoming you back again soon.Yours sincerely,

10/10 Excellent

YANIRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Beautiful please.,my family and I enjoyed it so much, I really recommended. 👍
Stayed 1 night in Jul 2023
Response from Zelal Iyik/Guest Relations Manager on 28 Jul 2023
Dear Yanira,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.We would love to welcome you back for another memorable stay us! Thank you again and I remain at your disposal until the next time your travels bring you back to us. Best Regards,

8/10 Good

SHAHID

Travelled with partner
Liked: Staff & service, property conditions & facilities
Location Location Location
Stayed 5 nights in Jul 2023
Response from Zelal Iyik/Guest Relations Manager on 13 Jul 2023
Dear Shahid,Your gracious comments are really welcomed; it certainly sounds like you had a lovely time in Istanbul with us.We would also not hesitate to welcome you back and very much look forward to it.Thank you so much for your review.Yours sincerely,

8/10 Good

FELIPE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, a few meters from Hagia Sophia, the only negative point is that it does not have an elevator
Stayed 3 nights in Jun 2023
Response from Zelal Iyik/Guest Relations Manager on 13 Jul 2023
Dear Felipe,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.We would also not hesitate to welcome you back and very much look forward to it.Thank you so much for your review.Yours sincerely,

10/10 Excellent

Jillian, Longmont

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a perfect location. Staff excellent they celebrated my husband’s birthday throughout the day. Spa is one in a million restaurants divine
Stayed 4 nights in Jun 2023
Response from Zelal Iyik/Guest Relations Manager on 4 Jul 2023
Dear Jillian,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.What a thoughtful thing to do for your husband's birthday!I'm overjoyed that we were able to give his birthday celebrations a special touch.On your birthday, we'll have to do the same for you!We very much hope to welcome you back again and look forward to it.Kindest Regards,

8/10 Good

chiara

Liked: Cleanliness, staff & service, room comfort
Cozy hotel in a very nice central location, close to all the main historical attractions. The room was spacious and clean and the staff very friendly. The only real negative note, from the pipes of the Bathroom came out stinking enough of sewage to make it difficult to stay in the room
Stayed 2 nights in Jun 2023
Response from Zelal Iyik/Guest Relations Manager on 4 Jul 2023
Dear Chiara,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.I am so pleased that you enjoyed your stay, particularly our breakfast and our enviable location.Thank you for your constructive comments which I assure you are being addressed.It makes us very proud that you had a great stay and very much hope that we get the chance to welcome you back again soon.Kindest Regards,

10/10 Excellent

pradyumna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has very nice rooms with comfortable bedding, great shower and large bathroom. It is located at the Hagia Sophia Mosque and just a five minute walk to the Blue Mosque, and is located in Sultanamet square. Location is absolutely perfect! There is a nice breakfast buffet. The staff is very friendly and helpful--they arranged transportation to and fro the airport, which is 45 minutes away. Our housekeeper was wonderful, making funny towel art every day, and refreshing the room. We are a family of 6, stayed in 3 rooms for 4 nights in June, and we were all very happy with everything.
Stayed 4 nights in Jun 2023
Response from Zelal Iyik/Guest Relations Manager on 4 Jul 2023
Dear Pradyumna,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.I was really pleased to read you enjoyed the serviced received from the first moment you have got in touch with us to the moment you left.I will personally pass your kind comments to our team.Its a pleasure to know that you took advantage of our well connected location, too.We hope to have the pleasure of welcoming you back again in the future.Best Wishes,

10/10 Excellent

Diana

Stayed 3 nights in May 2023
Response from Zelal Iyik/Guest Relations Manager on 4 Jul 2023
Dear Diana,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.We would also not hesitate to welcome you back and very much look forward to it.Thank you so much for your review.Yours sincerely,

10/10 Excellent

Ali, Northridge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely polite, respectful and helpful staff in such a busy city. Location is central to everything and at walking distance. Rooms (mansions) are very pleasant and comfortable. Worth every penny spent and then some!
Stayed 4 nights in Jun 2023
Response from Zelal Iyik/Guest Relations Manager on 12 Jun 2023
Dear Ali,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.We are delighted your experience with us at our convenient location was so wonderful.We strive to make all of our guests feel welcome relaxed during their time with us.It is fantastic our team could accommodate your needs and assist you in any way possible.Your praise lets us know we're doing our job.We look forward to sharing another amazing experience with you soon.Best Regards,

10/10 Excellent

Robert

Stayed 1 night in May 2023
Response from Zelal Iyik/Guest Relations Manager on 4 Jul 2023
Dear Robert,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.We would also not hesitate to welcome you back and very much look forward to it.Thank you so much for your review.Yours sincerely,

10/10 Excellent

Saidakrom, Key West

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great service!
Stayed 2 nights in May 2023
Response from Zelal Iyik/Guest Relations Manager on 4 Jun 2023
Dear Saidakrom,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.We are so blessed that you enjoyed your stay with us and that we were able to awesome all your expectations.There’s always more to discover here in Istanbul, and we hope you will find your way back to visit us again soon!Best,

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular hotel and service
Stayed 3 nights in May 2023
Response from Zelal Iyik/Guest Relations Manager on 4 Jun 2023
Dear Cherly,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.Your gracious comments are really welcomed; it certainly sounds like you had a lovely time in Istanbul with us.It was an absolute pleasure to learn that your overall stay was excellent. We would love to host you again on your nearest visit to Istanbul.Best Regards,

10/10 Excellent

Jerrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Zelal Iyik / Guest Relations Manager on 25 Apr 2023
Dear Jerrie,Thank you, for making Hagia Sofia Mansions Istabul, Curio Collection by Hilton a part of your Istanbul experience and for taking the time to share your great review.We look forward to sharing another amazing experience with you soon.Best Regards,

4/10 Poor

Fatima

Travelled with family
Liked: Cleanliness, property conditions & facilities
check in needs an improvement. they do not charge deposit upon check in. if you check out and they realize that you used minibar, they will call and ask for an immediate payment. (1 juice) like they called our taxi driver to ask him to turnaround but we said no, they they ask me to give them my credit card over the phone, again i said no, thats my personal information. I personally had to demand an electronic invoice. total and complete inconvenience that could’ve been resolved with just charging a deposit upon check-in.
Stayed 1 night in Apr 2023
Response from Zelal Iyik / Guest Relations Manager on 25 Apr 2023
Dear Fatima,Thank you, for making Hagia Sofia Mansions Istabul, Curio Collection by Hilton a part of your Istanbul experience and for taking the time to share your great review.Your feedback will also be shared with the appropriate department in order to help us provide you with the best possible experience.If there is anything we can help with regarding any future reservations with us, please do not hesitate to get in touch.Best Regards,

10/10 Excellent

anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Zelal Iyik/ Guest Relations Manager on 25 Apr 2023
Dear Anna,Thank you, for making Hagia Sofia Mansions Istabul, Curio Collection by Hilton a part of your Istanbul experience and for taking the time to share your great review. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We look forward to welcoming you back to the hotel again in the future. Best Regards,

10/10 Excellent

Nolan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property right next to Hagia Sofia. Staff was very friendly and helpful. Highly recommend.
Stayed 4 nights in Mar 2023
Response from Zelal Iyik / Guest Relations Manager on 21 Mar 2023
Dear Nolan,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.We feel that is a great review for hospitality. We are waiting until your next visit to Istanbul so we can share another amazing experience with you.Best Regards,

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a lovely hotel in an unmatchable location in Istanbul, between the Blue Mosque and the Ayasofia, and within easy reach of the key places to visit in Sultanahmet. As well as the excellent service and accommodation, the opportunity to book a swim in a 1500-year old cistern made this an unbeatable and memorable stay. Not including breakfast within the cost (for an expedia booking at least) would be my only very small criticism, but it meant the opportunity to find excellent breakfast places nearby.
Stayed 4 nights in Mar 2023
Response from Zelal Iyik / Guest Relations Manager on 15 Mar 2023
Dear Mark,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.We think you're fantastic, and we're overjoyed that the feeling is mutual.We are delighted that you enjoyed our prime location and spectacular city views.Entire team are thrilled to have provided you with such a memorable and fantastic experience.If there is anything we can do to assist you with future reservations with us, please do not hesitate to contact us.Thank you again for your very kind comments about our hotel and your stay; we hope to see you again soon.Best Regards,

10/10 Excellent

Huma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptional in particular Sara and Ella at check in and Yusuf ( conceiriage) and Yunus E service at breakfast . All other staff also made our stay superb
Stayed 3 nights in Mar 2023
Response from Zelal Iyik / Guest Relations Manager on 13 Mar 2023
Dear Huma,Thank you so much for your loyalty and for taking the time to leave us such a lovely review.I am so glad that our team was attentive and welcoming, and it sounds like you had a wonderful time, with enough time for more than just business, which is always nice!We expect you to return as soon as possible!Best Regards,

10/10 Excellent

Jon, Fircrest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, in heart of old Constantinople, spa ,breakfast buffet , restaurants,thank you tsira, Atahan,Suleyman, Muharren and Olga for everything! A quiet oasis next to Hagia Sofia , Grand Bazaar , safe and walkable.
Stayed 11 nights in Feb 2023
Response from Zelal Iyik / Guest Relations Manager on 13 Mar 2023
Dear Jon,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.It was an honor to have you and your family stay at our hotel.We are overjoyed to receive such generous and honest feedback in exchange for all of our efforts.I am pleased to hear that we exceeded your expectations, particularly in terms of facilities and the service provided by our friendly team. Comments like this mean a lot to them because they strive for it every day.Thank you for your feedback on your recent stay at the Hagia Sofia Mansions Curio Collection By Hilton Hotel. We hope to see you again and create many unforgettable memories with you.Best Regards,

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will not find a nicer place in all of Istanbul.
Stayed 3 nights in Feb 2023
Response from Zelal Iyik/ Guest Relations Manager on 13 Mar 2023
Dear Steven,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.You should definitely come back so you can spend more time exploring our unique location.We would be delighted to see you again soon.Best Regards,

10/10 Excellent

Jarbas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dream. Since it is part of the historical area of Istanbul staying here was like being in an living museum. The staff made it a place we want to go back as soon as possible. All so warm and helpful.
Stayed 4 nights in Feb 2023
Response from Zelal Iyik / Guest Relations Manager on 13 Mar 2023
Dear Jarbas,Thank you so much for your loyalty and for taking the time to leave us such a lovely review.I am so glad that our team was attentive and welcoming, and it sounds like you had a wonderful time, with enough time for more than just business, which is always nice!We expect you to return as soon as possible!Best Regards,

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best location, spectacular service, spacious room
Stayed 1 night in Feb 2023
Response from Zelal Iyik/ Guest Relations Manager on 7 Feb 2023
Dear Vladimir,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel. All team are delighted to hear that you had an amazing experience with us.We look forward to welcoming you back to the hotel again in the future. Best Regards,

8/10 Good

lahouari

Liked: Cleanliness, amenities, property conditions & facilities
it's ok
Response from Zelal Iyik / Guest Relations Manager on 17 Jan 2023
Dear Guest,Thank you for taking the time to comment on your recent stay at the Hagia Sofia Mansions Istanbul, Curio Collection By Hilton Hotel.We look forward to hosting you again soon for another amazing experience.Kindest Regards,

2/10 Terrible

Juan