Sonesta Hotel Hudson Valley hotels

"awesome staff great clean atmosphere 10/10 would stay again! "

"You need security . Crack heads were running amuck at night. Also the swim lessons for children open to the public every evening was crazy. You could have offered them once a week but every night the pool was packed with kids and we were unable to enjoy the pool at all. "

"My kids had fun but overall we expected better. The staffing and service was poor and slow. A HUGE long waiting lin t check in with one person at front desk. Same for everything else. Water slide lines went slow and it was clear this was due to understaffing at the slides. All the eateries and cafe's seemed understaffed with huge waiting lines on what everyone knew was to be a busy week/weekend. Activities (high ropes course and arcade) and various eateries lacked signage so it was impossible to know when things opened. Signage was terrible at water park so you'd have no way to know what tube to take up what staircase to go on which slide. Our last day there, virtually all of the "pools" areas to play other than the big slides, were closed indefinitely so we did not get to enjoy 50% or more of the water park the last day, and no talk of partial refunds!"

"Courteous staff upon checking in and the onsite restaurant Available. Love the hot breakfast "

"great staff,Brian,clean amenities, good breakfast,ice machines were not functional for two nights but fixed on third day,staff gave us ice from somewhere "

"This hotel is very nice. The staff has great customer service. The pool was a little cloudy, but overall our our stay was was enjoyable."

"The place was clean, they even provided us with s’mores kit and it was so yummy! My kids didn’t want to leave and campsite area was big "

"Only stayed one night. Was traveling to someone only to catch a 6am flight the next morning. Hotel was very clean, staff was very friendly. Did get a chance to go to the bar that night, it was great! Food at the bar was lovely, drinks were awesome!"

"my state was wonderful. Breakfast was delicious. Parking wasn’t hard to find and I felt very safe with it being parked."