Hotel Butik di Hudson Valley

"My son and I were traveling and wanted two beds. In NYC that is difficult to find in a boutique hotel for a reasonable rate, but we found cute bunk bed options at Arlo online. The pictures were way better than the actual room. We didn't ever see the sun, we were facing other buildings with zero view. The room was tiny, which is to be expected but it felt even smaller by the lack of light. It was also 2 feet from the elevators and a door that staff went in and out of all day long. That was a...

"Great location, very friendly staff. However, the first-floor room we stayed in was awful: Windows face the covered patio so no sunlight and no privacy—shades had to stay down, so you're basically staying in a tiny broom closet. AC control panel lights up the room at night. You can hear the subway go by at regular intervals, and we were awoken at 4am by a really loud, jarring jackhammer-type noise. Mentioned this to front desk and in post-stay survey, zero real response other than "so sorry."...