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Reviews of Quality Inn

2.5 out of 5
Quality Inn
2666 Corning Rd, Horseheads, NY

Reviews

8.2

Very good

Rating 10 - Excellent. 382 out of 1000 reviews" "
Rating 8 - Good. 395 out of 1000 reviews" "
Rating 6 - Okay. 142 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Hanna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. Room was definitely outdated, air conditioning didn’t go below 75°, but thankfully it was cool enough to keep the window open through the night to stay comfortable. Highway is right next to hotel so if you don’t mind the sound of traffic, you’ll enjoy your stay! Plenty of shopping and dining options in the area.
Stayed 2 nights in May 2024

6/10 Okay

Harbrinder

Stayed 2 nights in May 2024

6/10 Okay

Behnam

Travelled with family
Disliked: Staff & service
Breakfast was aweful
Stayed 1 night in Apr 2024

2/10 Terrible

Rachael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The breakfast was dirty, literally dirty dishes and cups. The carpet in the room, dirty. Staff was extremely nice, overall condition of the property just plain gross.
Stayed 4 nights in Apr 2024

6/10 Okay

Daithza Torres

Travelled with partner
Disliked: Property conditions & facilities
Having a Mexican diner right by the entrance is not a great idea. The cooking odour is overwhelming. Maybe you just need better ventilation.
Stayed 1 night in Apr 2024

4/10 Poor

Luohong

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looked very old and lacking maintenance, and the smell in the room was terrible. The staff was nice and the breakfast was also ok.
Stayed 2 nights in Apr 2024

6/10 Okay

HB

Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Stayed 1 night in Apr 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied we stay here often
Stayed 1 night in Mar 2024

4/10 Poor

joseph

Liked: Staff & service
what some tine the front desk was not there I can see under staffed no hot coffee at the table in the loby
Stayed 1 night in Mar 2024

10/10 Excellent

Felicia

Liked: Staff & service, amenities, property conditions & facilities
Nice place highly recommend!
Stayed 1 night in Feb 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Everything was great. The complimentary hot breakfast was great to have but could have be better. The eggs and bacon were subpar and didn’t taste good. The front desk staff was excellent and very helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Nikola

Liked: Staff & service
Disliked: Property conditions & facilities
Old property but clean sheets and bathrooms
Stayed 1 night in Feb 2024
Response from Keysha Ashford- Hotel manager on 5 Feb 2024
Thank you for your valuable feedback. We appreciate your input and look forward to you staying with us again soon.

4/10 Poor

Viktor

Business traveller
It Was cold in bedroom.
Stayed 1 night in Feb 2024
Response from Keysha Ashford- Hotel manager on 5 Feb 2024
Thank you for letting us know about the issue you faced with your bathroom being cold. We understand how uncomfortable that can be, and we want to make sure we address it for you. Rest assured, we will take immediate action to ensure that your experience with us is nothing but the best in the future.

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Good location. Friendly staff.
Stayed 1 night in Jan 2024
Response from Keysha Ashford- Hotel manager on 5 Feb 2024
Thank you for your valuable feedback. We appreciate your input and look forward to welcoming you back soon.

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location very good breakfast
Stayed 2 nights in Jan 2024

6/10 Okay

Sam

Business traveller
Liked: Cleanliness, staff & service
NA
Stayed 3 nights in Jan 2024

6/10 Okay

Samantha

Stayed 1 night in Jan 2024

10/10 Excellent

Santine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property but heating system fan was noisy and tough to sleep. Other then that nice place to stay
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the front desk that checked us in was very professional and friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Comfortable and good breakfast.
Stayed 1 night in Jan 2024

8/10 Good

robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Yashodhan

Travelled with family and small children
Liked: Staff & service
The stairs and the lobby look was a little bit old and dingy with smoke smell being prominent
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Great value for the price. Clean and convenient. Our kids enjoyed the fitness center! I appreciated the breakfast, especially the sausage, eggs, and waffles. Wish the business center had been operational since I had something I needed to print out. But our 2 dogs felt very welcome and behaved well throughout our stay, probably due to the comfort of their surroundings.
Stayed 3 nights in Dec 2023

6/10 Okay

Denver

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The Mexican restaurant is way overpriced!!!!!
Stayed 1 night in Dec 2023
Response from Keysha Ashford- Hotel manager on 30 Dec 2023
Thank you for your feedback. So sorry to hear that you did not like the pricing at the restaurant. They are under separate ownership. I will be sure to share your feedback.

10/10 Excellent

Tye

Liked: Property conditions & facilities
Decent and cheap
Stayed 1 night in Dec 2023

10/10 Excellent

Kyle

Stayed 2 nights in Dec 2023

8/10 Good

Geraldine

Stayed 2 nights in Dec 2023

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Lawrence

Stayed 1 night in Dec 2023

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
John at the front desk was friendly and helpful, especially for a late night check in. I'm all tucked in and anticipating a good night's sleep.
Stayed 1 night in Dec 2023

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, quiet location,clean room and bedding.Breakfast was also very good especially the waffles. Only disappointed thing was there weren’t any tea bags only coffee.
Stayed 1 night in Nov 2023
Response from Keysha Ashford- Hotel manager on 1 Dec 2023
I'm sorry to hear that you weren't able to locate the tea in our breakfast room. We do offer regular and decaf that will be available on your next visit. Thank you for your feedback, we hope to see you again soon.

10/10 Excellent

Gregory

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Donna

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Tricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the beds were extremely uncomfortable. We all had the worst night’s sleep!
Stayed 1 night in Nov 2023

6/10 Okay

Jeffry

Travelled with family
Disliked: Staff & service, amenities
Frontdesk staff doesn't look professional, no greeting, no smiles. Breakfast are too simple, just bread, waffle, juice. Guest room Carpet is dirty. The bed smells
Stayed 1 night in Nov 2023
Response from Keysha Ashford- Hotel manager on 10 Nov 2023
Thank you for taking the time to share your recent experience at our hotel. I am so sorry for the inconveniences you encountered during your stay and greatly appreciate that you took the time to share these comments. Please know your feedback and suggestions are extremely helpful as we strive to continuously improve our hotel.

6/10 Okay

John

Liked: Staff & service
Moist smell in room bathtub drain very slowly + exhaust not working
Stayed 1 night in Nov 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady, Tes is outstanding! She is friendly and courteous and made me feel welcome.
Stayed 1 night in Nov 2023
Response from Keysha Ashford- Hotel manager on 10 Nov 2023
Thank you for your feedback on your stay with us. We hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Angie

Stayed 1 night in Oct 2023

10/10 Excellent

Alon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Samuel

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Night attended was awsome but the rooms were old and out dated and the floor we were on smelled like weed and cigarette smoke we werent too happy about that.
Stayed 1 night in Oct 2023

6/10 Okay

Aliana

Travelled with family
It was an ok stay. Negatives would be: bed is uncomfortable and hard, shower doesn’t drain and is very stained dirty, took awhile to figure out remote for television (should provide directions) road noise was very loud.
Stayed 1 night in Oct 2023

2/10 Terrible

Sunghee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023