Hotel Britannia Hotels di Jantung England

"Clean Room, staff can be more helpful"

"A cheaper end city centre hotel. Proves you get what you pay for. Rooms have paper thin walls therefore you can hear everything around you. 1 of the 2 lifts weren't working. Wasn't provided a towel. Bar and restaurant area have been seemingly closed for ages."

"The location of the property is good. However, the staff doesn't understand anything from customer service. They don't know how to treat you. Another problem is that they always close their entrace gate, and when you ring the door, you have wait for minutes for the door to be opened despite they see you outside."

"Good breakfast staff excellent "

"The room was very clean as were the reception and stairway but the rest of the hotel is still being refurbed, the bar was closed with no access to any food or drink. I am sure it will be very nice when it is finished. The staff were very helpfull."