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Reviews of PB Grand Hotel

3 out of 5
PB Grand Hotel
468 RadUthid Rd, Hat Yai Central, Hat Yai, Songkhla

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 49 reviews" "
Rating 8 - Good. 24 out of 49 reviews" "
Rating 6 - Okay. 13 out of 49 reviews" "
Rating 4 - Poor. 0 out of 49 reviews" "
Rating 2 - Terrible. 3 out of 49 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

TEAK CHUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff good service,peace and quiet.Due to the distance from town getting good food is a bit of problem,one big restaurant nearby
Stayed 3 nights in Apr 2019
Response from PB Grand Hotel on 7 Jun 2019
Thank you for review.

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

HAN YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Adrian, singapore

Liked: Staff & service
Cosy Hotel away from the bustling of city centre
A non conspicuous hotel away from the busy streets of Hatyai. For those who like a bit of peace and quiet. This is the ideal hotel. Rooms are very spacious and the staff are friendly and helpful. Travel from hotel to Lee Gardens is about 10 mins by motorbike taxi. cost 40 baht. You can also take the songtheaw to kim yong market for about 25 baht.
Stayed 3 nights in Aug 2018

8/10 Good

Owen, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
PB Grand Hotel is a hotel which is really value for money for a hotel of its class. It is easily accessible to eateries, and city such as Lee Garden can be reached via a 10 minutes Tuk Tuk ride at 100THB. Staffs at the hotel were very approachable, lobby and rooms are of great ambience. The only areas of improvements are to rectify the problems of ants in room, provision of more toiletiries such as shower foams, toothbrush, toothpaste and disposable shaver. Renew shower hoses that are rusty
Stayed 2 nights in Dec 2017
Response from Jutasinee (General manager) on 1 Mar 2018
Thanks for staying with us,We work hard to make our guests happy and appreciate your feedback :) Jutasinee (General manager)

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel but no back up electricity when black out happen cause inconvenient for those stayed at high floor.
Stayed 1 night in Nov 2017
Response from JUTASINEE on 27 Nov 2017
thank you for your feedback and really Sorry about electric sir ,That is a Unexpected situation .We are work hard to make our guests happy and appreciate

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Wifi very weak or unable to connect.
Wifi very weak or unable to connect in my room. Ask at the counter, the worker just try to ignore us by saying other room guests can connect also. Disappointed.
Stayed 1 night in Oct 2017
Response from Jutasinee on 24 Nov 2017
thank you for your feedback and really Sorry about Wifi sir ,We will improve it immediately .We are work hard to make our guests happy and appreciate

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Lobby looks great. With the low price it a good to stay.
Response from Jutasinee on 24 Nov 2017
thank you for your feedback sir .We are work hard to make our guests happy and appreciate. Hope to service you again sir

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

TAN

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
saw dozens of ants on the floor when I enter the room

6/10 Okay

Adeline, Penang

Not so convenient to go town
Satisfied for cleanliness, so far the location and environment not so bad, just need to find tuk tuk to go town.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall is good...nice hotel

8/10 Good

me, kl

Disliked: Cleanliness
Ok worth to stay. Nice and convinience of stay near mall

6/10 Okay

Jessy

6/10 Okay

khan, kuala lumpur

Nice hotel
Nice hotel but difficult to find halal food restaurant nearby

10/10 Excellent

Doris, malaysis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Nice,comfortable and clean hotel but a little bit out of town.

6/10 Okay

cheng

10/10 Excellent

Abdul Malik, Johor Bahru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and secured car park. Nicely decorated room.
Good and secured car park. Simple but nicely decorated room. Toilet floor can be a bit slippery. A bit far from the main shopping/tourist area, but no problem if you have a transport/car.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Day staff,,,great Night staff,,,not so great

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 stars experience stay in P.B grand hotel Hat Yai
Was here for a holiday trip with my family. Pros of this hotel: -bed is comfortable and large enough for 3 persons to sleep on. -environment is quiet and clean. -room is spacious and enough area to move about. -lots of tv channels to choose from (sports channel for watching EPL) -easy to get a Tuk tuk outside the hotel to travel around. Cons of this hotel: -location is quite out of the city. -no 7-11 or convenient store near the hotel. -personal experience: we checked in at about 2.30pm close to 3pm, but the room is yet to be cleaned and ready for our check in.(too few Cleaners for many rooms) Overall, it's still a satisfied hotel stay in P.B grand hotel hat yai. Cheers!

6/10 Okay

Fitri

Liked: Cleanliness, property conditions & facilities

8/10 Good

wooi leong

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

HUEY CHYN, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel
Overall are good!!
Response from Jutasinee on 30 Jan 2016
Thanks for staying with us,We work hard to make our guests happy and appreciate your feedback :)

10/10 Excellent

Samsudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Marliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

TAI, Bangkok, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but u should have car and check out before 12pm
There is on Main Street but a bit far from downtown if you have car is no problem, free parking, sometime is not enough, u might have to find near hotel. Check in is ok nevertheless check out is too stick 100 baht up to 3 hr after that 1 day charged. Internet is free in room but poor if u compare Lilita, neiborhood hotel.
Response from Jutasinee on 30 Jan 2016
Thanks for staying with us,We work hard to make our guests happy and appreciate your feedback :) Now we up speed internet already , hope to see you again sir

8/10 Good

Soon Sien, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, hotel was good... Only downside is that neighbourhood/surrounding is not lively... We have a car - so this is not a major inconvenience...
Response from Jutasinee on 30 Jan 2016
Thanks for staying with us,We work hard to make our guests happy and appreciate your feedback :)

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
is a very budget hotel to stay..quite far from city center
Response from Jutasinee on 30 Jan 2016
Thanks for staying with us,We work hard to make our guests happy and appreciate your feedback :)

8/10 Good

adilah, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable modern budget hotel only location not
hotel was comfortable. large room and clean.only location a bit far from main main city centre. if got transport than it is ok. overall im happy with the price
Response from Jutasinee on 30 Jan 2016
Thanks for staying with us,We work hard to make our guests happy and appreciate your feedback :)

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Schönes Design, etwas abgewohnt, Personal freundlich
Stayed 1 night in Dec 2019
Response from PB GRAND HOTEL Hatyai on 31 Dec 2019
The hotel would like to thank our customers for the opportunity to serve you and to make you feel at home. We look forward to welcoming you again in the near future. / PB GRAND HOTEL Hatyai

2/10 Terrible

Mickie, Chonburi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
พนักงานต้อนรับแย่ บริเวณรอบๆเสียงดัง
พนักงานต้อนรับแย่ ไม่มีการแนะนำห้องพัก คือพอแจ้งเช็คอินเสร็จ ยืนกุญแจห้องให้ จบ!! ไม่มีการแนะนำทางไปอะไรใดๆเลย บริการเหมือนโรงแรม 1 ดาว บรรยากาศเหมือนเลิฟโฮเต็ล ห้องพักเก่า ไม่มีสบู่ และครีมอาบน้ำให้บริการ ท่อน้ำทิ้งไม่มีตะแกรง (เป็นท่อโล่งๆเลย ดูอันตรายมาก) บริเวณใกล้เคียงมีร้านคาราโอเกะ กลางคืนเสียงดังมาก (ขณะเขียนริวิวเป็นเวลาตี 1 เสียงเพลง และเสียงเบิ้นมอเตอร์ไซค์ยังดังอยู่) ระบบการแก้ไขปัญหาย่ำแย่ ได้แจ้งทางโรงแรมขอเปลี่ยนห้อง แต่ไม่สามารถทำได้เนื่องจากห้องพักเต็ม ขอย้ายโรงแรม โดยให้ทางโรงแรมช่วยเรียกแท็กซี่หรือจัดหารถเพื่อย้ายโรงแรมก็ไม่สามารถจัดการให้ได้ (ไม่ได้ขอคืนค่าห้อง และจ่ายค่ารถเองนะคะ) สรุปว่าห่วยมากกก
Stayed 1 night in Apr 2018
Response from ่ีjutasinee luesiripong on 28 May 2018
ขอบพระคุณสำหรับฟีตแบ็คเสนอแนะ และข้อมูล และทางดิฉันต้องขออภัยเป็นอย่างยิ่ง อยากให้ท่านทราบว่าเรารับทราบเรื่องนี้แล้ว และ เราจะทำการปรับปรุงค่ะ ขออภัยลูกค้ามา ณ ที่นี้ด้วยจริงๆค่ะ

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องพัก ใหญ่ สะอาดดีค่ะ น้ำไหลแรงดี เตียงนอนสบาย พนักงานต้อนรับดี ประทับใจค่ะ

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

NUTTASARUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
พรักงานบริการดี
เพิ่งได้มาเข้าพักครั้งแรก ดี พนักงานอำนวยความสะดวกได้ดีมาก

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
ค้นหาสะดวก อยู่ใจกลางเมือง ที่จอดรถกว้างขวาง
ค้นหาง่าย สะดวก และอยู่ในบริเวณที่สามารถหาอาหารการกินได้สะดวก โรงแรมมีความสะอาด สภาพใหม่ แต่ไวไฟ ชั้น 3 ไม่สามารถเชื่อมต่อได้ ลานจอดรถกว้างขวาง จอดได้หลายคัน

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
โรงแรมสะอาดครับ ดีไซค์ก็สวย ป้ายเยอะไปหน่อย แต่โดยรวมชอบครับ

8/10 Good

Sommay

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

KEE CHAI, 彭亨

Liked: Cleanliness
不错的酒店
不错舒适的酒店

6/10 Okay

Reinhold, Nürnberg

Disliked: Staff & service
Hotel mit schöner Aussicht auf Hatyai
Das hotel befindet sich etwas abseits vom Stadt-Zentrum. Mit einem Sammeltaxi kommt man vom Hotel für 10 Baht i.d. Stadt. Auch mit Tuktuk oder Taxi natürlich. Die oberen Stockwerke bieten eine sehr schöne Aussicht auf die Stadt. Das hotel hat einen schönen Lobby-Bereich. Die Zimmer sind groß und sauber, wenn auch schon etwas abgewohnt. Die Wände sind manchmal etwas verschmiert. Trotzdem ist das Hotel empfehlenswert und bietet ein gutes Preis-Leistungsverhältnis.

6/10 Okay

B B

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super bad hotel will not back there again bad bad
เป็นโรงแรมที่แย่ที่สุดในบันดาโรงแรมที่เคยพักมาหน้าเว๊บตอแหลทั้งนั้นค่ะห๋วยแตกเงินแค่นั้นฉันไม่เสียดายบอกเลยค่ะที่จ่ายไปแล้วไม่ได้อยู่ต่อ

10/10 Excellent

JARUPAT, ตรัง

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ทำเลดี มีที่จอดรถสองชั้น สีสวย
ที่ตั้งหาไม่ยาก โรงแรมดูสวยและสะอาดดีมาก โอเคเลย

8/10 Good

B B, Kl

Liked: Cleanliness, staff & service, room comfort
可以可以可以
酒店不错…離開熱鬧地點比較远
Response from Jutasinee on 30 Jan 2016
Thanks for staying with us,We work hard to make our guests happy and appreciate your feedback :)

8/10 Good

Lai, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel To Stay
Like this hotel. It is nice and clean.
Response from Jutasinee on 30 Jan 2016
Thanks for staying with us,We work hard to make our guests happy and appreciate your feedback :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店装潢漂亮,整洁,服务很好
HatYai (PB Grand Hotel)现代化的酒店装潢美观，整洁，Lobby 很漂亮，房间也很大设计很新潮，附近也蛮多卖食摊子，附近就有7-ELEVEN 所以也蛮方便，这酒店没有在热闹的市区，所以需要搭Tuk Tuk车去 Lee Garden,5-10分钟车程就到了，这酒店还可以安排Taxi去机场接送,它们还有专属TUK TUK CAR 停在大门口，可以载送顾客去玩，柜台小姐很有礼貌，很不错的酒店.值得推荐
Response from Jutasinee on 30 Jan 2016
Thanks for staying with us,We work hard to make our guests happy and appreciate your feedback :)

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
โรงแรมใหม่ดี
Response from Jutasinee on 30 Jan 2016
Thanks for staying with us,We work hard to make our guests happy and appreciate your feedback :)