Harrisburg - Hershey Hotels with Entertainment

"Many construction workers stay at this motel. The clean towels were gray and needed to be replaced.. This was brought to the front desks attention."

"Great location good staff clean"

"Cleaners use some cleaning products with scent that cause me an awful headache... Why not using just fresh scent or products without any. And TV was working not so well - sometimes I could switch channels, sometimes not... So a lot of room for improvement"

"Great breakfast"

"Very clean and quiet. Staff was very helpful."

"Cleanliness was a relative concept—it certainly could have been better. Upon entering one of the rooms on the third floor, we found dirty, foul-smelling socks on the floor, left behind by the previous guest; it is strange that the cleaning staff failed to notice them. In other rooms on the second floor, a significant amount of hair was present in both the bathtub and the sink. Furthermore, in Room 108, the door lock was broken, making it impossible to open the door from the outside. Consequently, every time we wanted to enter the room, a receptionist had to come and unlock the door with a master key. She was very polite but refused to move us to a different room. There was excessive noise in the vicinity of the hotel pool—someone was partying loudly until midnight—yet no one from the front desk intervened. Our guest, staying in Room 124, was unable to either rest or fall asleep. In such instances, hotels should offer refunds—even if only partial—rather than limiting themselves to apologies and assurances that things will be better "next time." The possibility that things might be better next time is of absolutely no interest to us, as we will not be staying there again. Besides, no one would have believed it anyway."

"I think it was the owner who was asking everyone how everything is. I appreciate that. "

"Can't get in touch with staff "

"This place doesn't look fancy from the outside, but it ticks all the boxes. Clean, up to date decor and furnishings, comfortable bed, ac worked, good shower, quiet, good location, friendly staff. The price was right as well. It was perfect for one night passing through town for work."