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Reviews of La Quinta Inn & Suites by Wyndham Grants Pass

2.5 out of 5
La Quinta Inn & Suites by Wyndham Grants Pass
243 NE Morgan Ln, Grants Pass, OR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1002 reviews" "
Rating 8 - Good. 258 out of 1002 reviews" "
Rating 6 - Okay. 58 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms. Pool and hot tub. Fresh cookies when you check in.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 2 May 2024
Jennifer, We are glad you enjoyed the well-prepared guest rooms and maintained pool area. We hope you will return to have another lovely experience at the La Quinta Inn & Suites by Wyndham Grants Pass.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about this place. Staff is awesome place is super clean. If im ever in the area this is my home away from home.
Stayed 3 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on 30 Apr 2024
Henry, We look forward to sharing our hospitality with you again. We hope your travels will return you to the La Quinta Inn & Suites by Wyndham Grants Pass.

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating,would definitely stay there again
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 30 Apr 2024
Our friendly staff would be delighted to welcome you for another wonderful experience at the La Quinta Inn & Suites by Wyndham Grants Pass, Barry. Thank you for sharing an excellent rating and review with fellow travelers and our team.

10/10 Excellent

STACEY, Redmond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so friendly, nice room, great price
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 20 Apr 2024
Stacey, Thank you for your excellent review and rating for the La Quinta Inn & Suites by Wyndham Grants Pass. We proudly provide our guests with a warm, friendly atmosphere and comfortable space. We look forward to sharing our hospitality with you again soon.

8/10 Good

Norliza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 20 Apr 2024
Thank you for the positive rating, Norliza. Our staff wishes to provide the best experience for guests traveling the I-5 or visiting Grants Pass. We hope you will join us again for an even better experience.

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Love the pet policy. And the new breakfast room. Excellent service from Chloe and Jade.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 20 Apr 2024
Leanne, We are delighted you enjoyed Chloe's and Jade's wonderful customer service. We hope you will return to our hotel in Grants Pass for another wonderful visit soon.

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotels had very polite and friendly front desk people, very nice and clean rooms, and an amazingly delicious breakfast.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 14 Apr 2024
Irina, We are thrilled your final experience at our hotel was the delicious breakfast! Thank you for your gracious review of the services and accommodations at the La Quinta Inn & Suites by Wyndham Grants Pass. We hope to see you again soon.

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff members were very friendly and accommodating.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 10 Apr 2024
Chris, Thank you for the excellent rating and review. We are glad you enjoyed your recent stay at the La Quinta Inn & Suites by Wyndham Grants Pass and the friendly service of our staff. We hope you will be our guest again while traveling the I-5 corridor.

10/10 Excellent

Ervine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worried because we have stayed in the past on the side facing the parking lot but it was ok
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 3 Apr 2024
Ervine, We are delighted your recent stay was wonderful and peaceful. Thank you for your excellent rating and the review you shared with others.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 4 Apr 2024
Thank you for the positive rating, Robert. We are glad your recent stay at our hotel in Grants Pass was pleasant. We hope to see you again when your travels bring you to Southwestern Oregon.

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was fantastic. She made my day. And they had cookies!!
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 22 Mar 2024
Charles, We are delighted you enjoyed the attention of our friendly staff and the cookies in the evening. We hope you will enjoy another great stay with us at the La Quinta Inn & Suites by Wyndham Grants Pass.

6/10 Okay

David

Slow service and the front desk. The person was friendly but the computer system seemed to hold her back.
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 18 Mar 2024
David, Thank you for your patience as we worked through the check-in delays. Wyndham addressed the server slowdown and corrected it as soon as possible. We hope you will return and enjoy another visit soon.

10/10 Excellent

Susan, Bellaire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 15 Mar 2024
Susan, It was a joy to welcome you for an outstanding experience at the La Quinta Inn & Suites by Wyndham Grants Pass. We hope you will return to enjoy our hospitality again soon.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 15 Mar 2024
Thank you for sharing your excellent experience at the La Quinta Inn & Suites by Wyndham Grants Pass, Linda. We hope you will return to visit us again soon.

10/10 Excellent

Katie

Stayed 2 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on 31 Mar 2024
Katie, We are glad you had an amazing experience at the La Quinta Inn & Suites Grants Pass. Thank you for the wonderful rating, and we hope to see you again.

6/10 Okay

Nancy

Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 22 Mar 2024
Thank you for taking a moment to review your recent stay with us, Nancy. We hope you will allow us to provide a better experience and reach out to our team with any concerns you have about our services.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on 28 Feb 2024
Thank you for the excellent rating, Joshua. We hope you enjoyed the convenient location of the La Quinta Inn & Suites by Wyndham Grants Pass and its easy access to I-5 for travelers. We hope you will join us for another delightful experience.

10/10 Excellent

Dave

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice property. Staff are amazingly friendly. No pet fee!
Stayed 2 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on 20 Feb 2024
We are happy to host pets at our La Quinta Inn & Suites by Wyndham Grants Pass location, Dave! Thank you for the excellent rating and great review. Please allow us to welcome you for another visit soon.

6/10 Okay

Prabhakar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient location off I-5; good staff; good size room and room layout are all positives. Hotel needs updating, carpets and décor are pretty dated, breakfast is average quality although decent variety, mattresses are sagging and perhaps need replacement. I have been at other La Quinta Inns that are far better in ambiance and quality of accommodation than this property.
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 18 Feb 2024
Prabhakar, We are grateful for your kind comments and valuable feedback. Thank you for your patronage. We have scheduled a property refresh to begin soon. Please let us welcome you for another stay when you are in Grants Pass again.

10/10 Excellent

Karen

Travelled with family, Business traveller
Liked: Amenities
The staff was the best part. Kind, helpful and fun.
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 17 Feb 2024
Karen, Thank you for your kind review of our staff's service. It is truly our pleasure to provide the best possible experience for our guests, and we hope you will return to enjoy our hospitality again.

10/10 Excellent

James Lee, Kirkland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick friendly check-in. Large clean room. Quiet. Easy to get around town with many restaurants within a short drive.
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 1 Feb 2024
James, We are grateful for your outstanding review of the La Quinta Inn & Suites by Wyndham Grants Pass. Being close to the Interstate offers many dining and shopping options and easy on/off travel access. Our team is delighted you enjoyed the clean, spacious room and hope you will visit us again soon.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist very accommodating.
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 29 Jan 2024
Daniel, We are happy to have been of helpful service to you during your stay at the La Quinta Inn & Suites by Wyndham Grants Pass. Thank you for the wonderful review and rating. Hosting another great experience when you travel to Oregon again would be a joy.

10/10 Excellent

Brucinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Great service at desk. Room was in great condition and bed/pillows very comfortable. Very friendly staff!
Stayed 2 nights in Jan 2024
Response from Cyndy-Guest Experience Representative on 29 Jan 2024
Brucinda, Thank you for the wonderful review of the La Quinta Inn & Suites by Wyndham Grants Pass. We are glad you enjoyed the service of our friendly staff and comfortable guest rooms. We hope to see you again soon.

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Visit
Our stay was a pretty standard in and out. We appreciated that the staff prepareda list of recommended restaurants . We choose one and it was excellent. 2nd time we’ve stayed here and we’ll be back.
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 26 Jan 2024
Christina, We are delighted you will return to stay at the La Quinta Inn & Suites by Wyndham Grants Pass again! Knowing the extra-special services our team provides to all our guests is wonderful. It will be a joy to share our hospitality with you again.

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, property conditions & facilities
The cookies!
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 23 Jan 2024
Wyatt, We are glad you posted an excellent rating for the La Quinta Inn & Suites by Wyndham Grants Pass. Please join us again when the travel winds bring you to the Southwestern area of Oregon again.

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 23 Jan 2024
Thank you, Frank, for taking the time to share your rating feedback. We hope you will allow us another opportunity to provide an excellent experience when you are in Grants Pass again.

10/10 Excellent

amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is our favorite because of the clean indoor pool! The kids love it. We stop here about twice a year when we travel from Washington to California. Love it!
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 18 Jan 2024
Thank you for your continued trust in the La Quinta Inn & Suites by Wyndham Grants Pass team to make your family feel comfortable and cared for. We are glad you will return to us and hope your travels are safe.

10/10 Excellent

Jacqueline

The man that checked us in was great. Very compassionate
Stayed 2 nights in Jan 2024
Response from Cyndy-Guest Experience Representative on 18 Jan 2024
Jacqueline, We are thrilled you enjoyed our front desk staff's excellent assistance and warm welcome. We hope you will return to enjoy the hospitality of the La Quinta Inn & Suites by Wyndham Grants Pass again soon.

8/10 Good

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 14 Jan 2024
We are delighted we had an opportunity to welcome you to our hotel in Grants Pass, Christine. We hope you enjoyed a comfortable and pleasant experience and will visit us again.

6/10 Okay

Ben, Creswell

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 26 Jan 2024
Ben, Thank you for your review. We are eager to provide a wonderful stay for our guests and hope you will return and allow our staff another opportunity to "Wow" you!

10/10 Excellent

Cassie

Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 29 Jan 2024
Cassie, Thank you for the excellent rating! We look forward to hosting your next visit to Oregon at the La Quinta Inn & Suites by Wyndham Grants Pass.

10/10 Excellent

Reymundo

Travelled with family
Amazing staff
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 10 Jan 2024
We were delighted to see the 10-star rating, Reymundo. Thank you for sharing your excellent score for our comfort and accommodations at the La Quinta Inn & Suites by Wyndham Grants Pass. We look forward to hosting another visit for you in the future.

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were very comfortable. I did not like the expensive rooms and the reasoning for the expensive rooms was due to the remodel
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 10 Jan 2024
Bryan, We are delighted you were our guest at the La Quinta Inn & Suites by Wyndham Grants Pass. Our rates are determined by availability and what other similar hotels are offering in the area. We appreciate our guests' patience during the property refresh and hope you will return to enjoy another stay at our hotel.

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 10 Jan 2024
Stephen, Thank you for the high score you gave the service at the La Quinta Inn & Suites by Wyndham Grants Pass. Please join us again when you are traveling the I-5 corridor.

10/10 Excellent

Corinna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent night staff! Super friendly and brought in some amazing home made cookies for guests. He really went above and beyond to make our stay amazing!
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 10 Jan 2024
Thank you, Corinna, for sharing the wonderful rating and review for the La Quinta Inn & Suites by Wyndham Grants Pass. Our staff is happy to make sure cookies and coffee and hot chocolate are available for guests in the evening. We are delighted you enjoyed our friendly staff's attention and hope you will return to be our guest again.

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 30 Dec 2023
Clifford, We are glad you were pleased with our service and comfortable accommodations when visiting our Grants Pass location. Please allow us another opportunity to provide a better visit for you in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and service!
Every staff member that we encountered were happy and friendly. Oscar, who checked us in on Tuesday 12/26 evening, was exceptionally helpful! The cookies were what we remembered from our stay several years ago. Loved it! It was a great start to our family trip. Thank you La Quinta Grants Pass staff!
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 29 Dec 2023
Thank you for your kind mention of Oscar's excellent service. We are glad your memories of our hotel were positive, and we love the photos you shared with us. We hope the La Quinta Inn & Suites by Wyndham Grants Pass will continue to be your lodging choice for your family trips in the future.

10/10 Excellent

Megan

Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 29 Dec 2023
Megan, We are grateful for your excellent rating. It was a joy for our team to welcome you to the La Quinta Inn & Suites by Wyndham Grants Pass. We look forward to hosting another wonderful experience when you visit Southern Oregon again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay
The TV controller was impossible to figure out. The room was attractive. The bed was too soft for my preference. The breakfast set up was fantastic. Over all a good overnight stay.
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 28 Dec 2023
Thank you for your feedback, friend. We are glad you enjoyed the delicious breakfast menu and service. I apologize for the difficulty in the television remote operation. The engineering staff will make sure it is paired with the TV properly. We hope you will join us again for an even better stay in the future.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 27 Dec 2023
Brian, Thank you for the 10-star rating you submitted for the comfortable accommodations and friendly service our staff provides at the La Quinta Inn & Suites by Wyndham Grants Pass. We look forward to extending another warm welcome to you again.

10/10 Excellent

Myah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 26 Dec 2023
Thank you for the excellent rating, Myah. We are thrilled you enjoyed an outstanding stay at the La Quinta Inn & Suites by Wyndham Grants Pass. Please visit us again soon.

10/10 Excellent

Lori

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly greeted by a friendly desk clerk upon arrival. He asked us if we had a floor preference which was nice. He informed us about the amenities, fresh baked cookies and breakfast times. Then he provided us with a list with specific information about local area restaurants. So helpful. Our room was updated, clean and comfortable. This hotel is also pet friendly which is a bonus. We will definitely stay there again.
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 26 Dec 2023
Lori, We are delighted you enjoyed the specialized attention from our staff at the La Quinta Inn & Suites by Wyndham Grants Pass. It is lovely to kneo you will return to stay with us again and we are grateful for you excellent review.

10/10 Excellent

Vicki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
The clerks at the hotel were very efficient and friendly. There was a new girl on day one that helped us over the phone, I think her name was Maddie but I can’t remember she was great and Adam was also excellent both times that we have been there and the cookies are amazing.
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 24 Dec 2023
We are delighted you made a return trip to our hotel, Vicki! Thank you for your wonderful review and kind shout-outs to Maddie and Adam. We hope you will continue to enjoy your stays with us at the La Quinta Inn & Suites by Wyndham Grants Pass.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 22 Dec 2023
Mary, We are thrilled to see the excellent rating you shared with fellow travelers to the La Quinta Inn & Suites by Wyndham Grants Pass. We are always glad to learn that our team delivered on the promise of a clean, comfortable room and pleasant atmosphere for our guests. Please join us again when the travel winds bring you along the I-5 again.

10/10 Excellent

Ann

Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 20 Dec 2023
Anne, We are delighted to see the excellent rating you submitted for the La Quinta Inn & Suites by Wyndham Grants Pass. We look forward to sharing our hospitality with you again soon.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 20 Dec 2023
We enjoyed the 10-star rating you shared with other visitors to our La Quinta Inn & Suites by Wyndham Grants Pass, Diana. Thank you for being our guest, and we hope to welcome you for many more lovely stays in the future.

2/10 Terrible

Craig

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Paper thin walls. I heard everything from next door. Just normal talking. It was like I was in the same room. Did not sleep very well because of that. They were up late and up early.
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 14 Dec 2023
Craig, Thank you for your review. I wish we could have had an opportunity to make you more comfortable with a room change or provide a white noise machine to help filter any noise from other guests. We are sorry you did not sleep well and hope you will allow us to provide a better visit for you moving forward.

8/10 Good

Allan

Liked: Staff & service
Ok
Stayed 1 night in Nov 2023
Response from Cyndy-Guest Experience Representative on 1 Dec 2023
Allen, thank you for letting us know you enjoyed your visit to our hotel in Grants Pass. We look forward to hosting you again as you travel the I-5 corridor in the future.

8/10 Good

Michael, Big Bear City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Cyndy-Guest Experience Representative on 29 Nov 2023
We appreciate your positive rating, Michael, and thank you for your business. We hope the crew at our hotel in Grants Pass will have another opportunity to serve you.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new features!
Stayed 1 night in Nov 2023
Response from Cyndy-Guest Experience Representative on 28 Nov 2023
Debbie, Thank you for the excellent rating and review. We are pleased you enjoyed the recent updates at the La Quinta Inn & Suites by Wyndham Grants Pass. We hope you will return to enjoy another lovely stay with us.