Hotel berdekatan Grand Terrace Ballroom

"The stay was great, everyday the place is cleaned. And the location of the guest is close to the Mariano's grocery store."

"it was good overall"

"Excelente"

"I stayed here for a work trip and I think it was pretty great. The common areas were clean, the host responded in some occasions. They communicated well with check in and check out. I do have some concerns, I brought up some safety concerns I had concerning one of the other guests and my safety. This guest was up at random hours of the night and I reached out to the host with no response from them. I had to reach out to the housekeeping who reassured me that all cameras do work in case...

"Could improve breakfast food"

"The hotel lobby is spacious and beautiful. They have a few different spaces to sit and work or perhaps just chit chat with a traveling companion. I booked a one bed bedroom and the space was big. Bigger than any other one bed hotel room I’ve ever had in the past. I loved the desk next to the tv, the couch by the window, the couch desk, the bathroom and there were so many outlets in the room. Having control of the thermostat was fantastic too! Front desk staff were so kind and helpful too."

"Fine hotel near the convention center"

"Bad experience. Staff terrible. No air conditioning. I do not recommend it at all."

"Very nice hotel. The room is beautiful, beds are comfy and clean. The overall decor was very high-end. The staff was very friendly and helpful mostly. The daily amenity fee has no value however; you get glass bottled water which is nice and records and record player in the room - not worth $29 (there's no pool or complimentary food just the bottled water in the room and lemon water in the lobby during the day). It was surprising to find that the front desk area and elevator lobby lights...

"Everything was great and I’d stay there again!"

"."

"First, we were put in a room that was already occupied. They even asked us to bring the luggage inside the room to the front desk. They put us in a different room afterwards. Second, they have coin operated laundry machines. They couldn’t provide quarters. They said the safe code was just changed. They didn’t have access to their change. I had to get quarters from a grocery store a block away. On a separate day, the clothes dryer would not take one of the quarters I had. The front desk...

"False claim about the view. There is no view"

"Absolutely fabulous! Would stay again"

"Clean room, updated but no room service and quality restaurant was disappointing"

"the staff was so friendly, there was a restaurant and a coffee shop at the lobby. and it was also walking distance to the park"

"I liked the shared room for women . It had 2 separate wash basins area and separate toilet and bathroom. So at one time, 4 ladies could use them. The room was not swept and mopped daily . We got one bath towel and a bath mat for a person, along with the bedsheet and blanket and pillows. But otherwise the room was very spacious, as compared to HI -NYC. The common play an TV area was big and a volunteer was there to guide us in planning our day trips. The kitchen and dining area were really...

"I arrived a bit early. They didn't allow me to check in early, although it was confirmed the previous guest had left. I asked a kind favor to prioritize cleaning my room first but it was not entertained. I asked to switch to another room that is ready and has been cleaned but my request was rejected. No effort was made whatsoever to help guests except the easy response of saying a sharp "NO" with a stuck-up face. Finally passed the check-in time, 3 pm, but my room was still not ready. I told...

"Excellently pleasant stay!! We'll come back!"