Hotels near Gatlinburg SkyBridge

"The room was exceptionally clean. Towels. Sheets. All of it was clean and tidy. Complete with mini fridge and microwave. It Had a gorgeous view of the creek and nice little balcony. I really Enjoyed the covered parking located steps from the door to the hotel and another step or two to our room. The staff were wonderful. We needed a few extra towels and called the desk. Within a few minutes more towels were delivered to the door. Staff were also informative and very friendly at the check in. Politely answered questions and gave maps and information about the area. This was our first time actually staying in Gatlinburg. My kids swam in the pool. It was clean and quiet. It was great the pool towels being pool side. Very convenient. The hotel breakfast was great. Staff were constantly restocking and making sure everything was out and ready for guests. Both Saturday and Sunday morning there was a little different variety. We probably enjoyed the doughnut holes the best. They were fantastic. This lodge was amazing. We thoroughly enjoyed our stay and will return to stay here again. It was perfect! The hotel is conveniently located to walk the downtown area. You are just a short walk from lots of shopping and attractions. "

"Had a great time! Location was convenient and room was very clean and well decorated."

"Lights in breakfast area kept going off and waffle maker was out of order. Your bathroom needs more than a small bar of soap for more than one person in the sink area. We did not use the shower or tub. "

"My husband could never connect to internet. Apparently it is a big problem with a lot of people."

"Loved location . Great restaurants, activities, and Convention Center: all within easy walk. Excellent parking. Good breakfast. Comfortable bed. Otherwise, very poorly maintained. Soap dispensers empty, bathroom exhaust fan hanging by wires, tv remote does not work."

"It was great "

"Great amenities and clean and spacious room in a great location. "

" I talked to the manager on site and complained about the bugs in both bathrooms, blood stained sheets and the dirty floor. She told me to contact Hotels.com for a refund which I did. They said they would contact you guys to confirm I did not stay there and issue a refund within 48 hours and send me a conformation email. It’s been several days and I haven’t heard from anyone. Thanks…"

"Manager Monty was extremely unprofessional Milly desk work completely unprofessional she hugged me without my permission they both mad comments no one should share with a paying guest after I complained they became very aggressively rude toward me and my family !never acknowledged us gave free drinks too white family didn’t offer any to us and it was a birthday! Also pool wasn’t working in door nor the infinity pool the parking lot was limited but charging 15$ a night guest didn’t have nowhere to park ! Spoke with ray he did give us a few breakfast which wasn’t enough I wouldn’t recommend this location The only thing that was ok was ray "