Garden City Spa Hotels

"Room had hair everywhere.. STAFF WAS RUDE WHEN I asked about transportation back to the airport very rude. "

"Location to London Center is perfect. Pool was not open--not until May was the message. What is "resort fee" if not the pool? I stay here when going to Lincoln Center unless price is crazy high. "

"Bad smell in room"

"The property was very convenient to walk to subway stations, Central Park and Rockefeller Center. Wish it had a coffee maker in the room. It was a hassle to go down 40 floors to grab a cup of coffee in the morning."

"Do the price the room was good. One complaint was we could not get the water hot, only warm. After a long day on my feet it was a bummer to not have a hot shower waiting."

"A 1 minute walk to Time Square, the staffs are very nice and polite especially Bobby the Doorman and Albert the Bell Man. 😁❤️"

"Very outdated hotel. Charged for a smoking fee when I don’t smoke at all and told them it was probably my hair tool releasing smoke into the air. They told me they were going to charge me their fee anyways. Could not get in contact with anyone upon leaving "

"Mirror light didn't work in the bathroom upon arrival. Only one elevator worked for the entire hotel (apparently this has been going on for years). Had to wait in line 20 minutes to get on an elevator almost every time. Booked through this site and got a good price, but paid at the hotel only to discover a week later that they charged me $160 for food I never ordered and apparently $240 for receiving a package (that never happened). Great location and pretty lobby, but everything else about it I'd give negative stars if I could. Please do you research before booking here! Very scammy."

"No air or heat"