Hotel Spa di Gangnam-gu

"Staff were unhelpful and impersonal. Upon checking in and entering my room, staff immediately attempted to remove all minibar items without any explanation or courtesy—they didn’t even ask if I wanted to keep anything. This lack of communication set a poor tone for my stay. At checkout, despite needing transportation, staff made no effort to arrange or call a taxi for me. The overall approach felt dismissive and indifferent to guest needs. Simple gestures like a brief explanation or basic...

"The staff were so nice and helpful. The property is well located for walking around. The room was very comfortable. I was there on business. I enjoyed the large breakfast selections."

"The hotel is in good location. The room is comfy and breakfast is good. The staff also have good service."

"Very good location. The only downside was no parking, A challenge in Seoul."

"This hotel is a well run 5 star hotel, with excellent staff who were all very professional and friendly. The rooms are lovely, and my kids were endlessly entertained looking out at the major intersection and Times Square like ads . It’s conveniently situated by Coex Mall and centrally located in Gangnam. The entrance by car is on the backside of the hotel and is quite tight in terms of space. There is only an option to valet the car and you get only 30 min free, even if you are a guest of the...

"What a beautiful place! It has everything you'd hope for in a modern apartment. The lighting system is especially impressive once you figure out the controls—it really adds to the experience. The host was incredibly communicative and always easy to reach whenever we needed help. I accidentally triggered the security alarm and needed a password to disable it. I messaged the host through KakaoTalk and received the password almost immediately—sorry about that! 😄 The complimentary limousine...