6/10 Okay
Alexa, Henderson
Travelled with family
16 Jun 2024
Liked: Staff & service
Disliked: Cleanliness
Had a few issues with our stay. Nothing crazy but just disappointed. The towels in the room were dirty(looked like blood stains) and ripped. The toilet was clogged. Had crumbs left on the night stand and hairs on the floor from the person before us. Ordered room service and was told that the pizzas they offer were personal size-didn’t realize a traditional 16 slice pizza was considered a personal now so we got two pizzas and only ate one. Not to mention they weren’t very good. Also they have a service grat for the room service so I asked the guy who brought up the food about it, he rolled his eyes and then walked off when I signed. Oh and keep in mind when you book an ocean front room with a balcony, it’s not a balcony. It’s a sliding door with a railing and no access to sit or move about.
On the other side the view was great and the bed was comfortable.
Alexa
Stayed 1 night in Jun 2024