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Ulasan tentang Quality Inn Falconer - Jamestown

2.5 out of 5
Quality Inn Falconer - Jamestown
1980 E Main Street, Falconer, NY

Ulasan

7.8

Baik

Penilaian 10 - Cemerlang. 328 daripada 1001 ulasan" "
Penilaian 8 - Baik. 377 daripada 1001 ulasan" "
Penilaian 6 - Boleh diterima. 181 daripada 1001 ulasan" "
Penilaian 4 - Lemah. 65 daripada 1001 ulasan" "
Penilaian 2 - Teruk. 50 daripada 1001 ulasan" "

8.0/10

Kebersihan

8.4/10

Kakitangan & perkhidmatan

7.6/10

Kemudahan

7.6/10

Keadaan hartanah & kemudahan

7.8/10

Mesra alam

Ulasan

10/10 Cemerlang

Beth

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Easy to find, large room, quiet
Menginap 1 malam pada Mei 2024
Respons daripada Sophia CSR pada 27 Mei 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 Teruk

Negar

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
We saw bedbug and left the room 5 minutes after our arrival.
Menginap 1 malam pada Mei 2024
Respons daripada Sophia CSR pada 23 Mei 2024
Dear Guest,We truly regret the inconvenience caused by this issue and never want our guests to have such a kind of experience. Please know that we have hired a pest control contractor to address the bugs issue. We assure you the best of services on your next stay.

10/10 Cemerlang

David

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Proximitry to Rte 86.
Menginap 1 malam pada Mei 2024
Respons daripada Sophia CSR pada 23 Mei 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Baik

Barry

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I have stayed there several times and for the price it is a good value. The rooms always smell heavily of cleaning agents which my wife does not like
Menginap 1 malam pada Mei 2024
Respons daripada Sophia CSR pada 23 Mei 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Baik

steven

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada Sophia CSR pada 17 Mei 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Baik

Sarah

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kakitangan & perkhidmatan, kemudahan
Quiet night of sleeping. Room was clean and had towels and toiletries. Breakfast bar excellent. Easy to get luggage into room as each one had its own sliding door. Smoke detector in ceiling blinked all night. Lobby smelled like smoke and must. Room across the hall was missing a door handle. Overall not bad for the price of the stay
Menginap 1 malam pada Mei 2024
Respons daripada Sophia CSR pada 7 Mei 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Cemerlang

Daniel C.

Mengembara bersama haiwan kesayangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great hospitality at this hotel!
Menginap 1 malam pada Apr 2024
Respons daripada Sophia CSR pada 2 Mei 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 Lemah

patrick

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
it seems like maybe understaffed? or just dont care, windows and toilets look uncleaned for some time.
Menginap 1 malam pada Apr 2024
Respons daripada Sophia CSR pada 22 Apr 2024
Dear Guest,We apologize for the cleanliness issues you encountered during your stay. Rest assured, we take your feedback seriously and will address any staffing or care concerns to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.

10/10 Cemerlang

Robert

Sukakan: Kebersihan, kakitangan & perkhidmatan
Clean, quiet room with a good mattress.
Menginap 1 malam pada Apr 2024
Respons daripada Sophia CSR pada 20 Apr 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Cemerlang

Edward

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice quiet and clean place
Menginap 1 malam pada Apr 2024
Respons daripada Sophia CSR pada 18 Apr 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Cemerlang

Suzanne

Menginap 1 malam pada Apr 2024
Respons daripada Sophia CSR pada 2 Mei 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Baik

Erin

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Friendly staff. Clean room.
Menginap 1 malam pada Mac 2024
Respons daripada Sophia CSR pada 1 Apr 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 Teruk

Jerrod

Pengembara perniagaan
Tidak sukakan: Kakitangan & perkhidmatan
We are trying to check in and the credit card machine keeps saying everyone’s cards are declined when we tried 5 different cards. The rooms were all paid for and the only issue was a deposit. We have been staying there for 2 weeks! We obviously are repeating customers and have not stolen or caused damage over the last 19 days we have been there. Horrible customer service. Common sense should have just given my employees their room and dealt with me one on one.
Menginap 4 malam pada Mac 2024
Respons daripada Sophai CSR pada 30 Mac 2024
Dear Guest,We are distressed to see you unhappy and never want our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 Cemerlang

Tim

Menginap 3 malam pada Feb 2024
Respons daripada Sophia CSR pada 20 Mac 2024
Dear Guest,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

6/10 Boleh diterima

Joseph

Menginap 2 malam pada Jan 2024
Respons daripada Sophia CSR pada 20 Mac 2024
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 Cemerlang

Scott

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024
Respons daripada Sophia CSR pada 29 Jan 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Cemerlang

Billie Jo

Mengembara bersama haiwan kesayangan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Jan 2024
Respons daripada Sophia CSR pada 22 Jan 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Cemerlang

Natalie

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Respons daripada Sophia CSR pada 22 Jan 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 Teruk

Carter

Menginap 1 malam pada Jan 2024
Respons daripada Sophia CSR pada 7 Feb 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 Cemerlang

Nicholas

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel was clean and right off of the highway. My stay was short but for the price it was well worth it. The bathroom was dated but clean. The breakfast was what you would expect from a hotel at this price. For the price it was well worth staying here.
Menginap 1 malam pada Jan 2024
Respons daripada Sophia CSR pada 16 Jan 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 Teruk

Paul

Pengembara perniagaan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Brandy Briggs assistant General Manager is RACIST. Had embarrassed a black customer had hom ejected out of hotel for requesting a spoon to eat with Brandy got indignant telling the black man there is not enough to give him one, escorted out of hotel by police
Menginap 1 malam pada Jan 2024
Respons daripada Sophia CSR pada 12 Jan 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 Cemerlang

evangelos

Menginap 1 malam pada Dis 2023
Respons daripada Sophia CSR pada 29 Jan 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Cemerlang

James

Menginap 1 malam pada Dis 2023
Respons daripada Sophia CSR pada 2 Jan 2024
Dear Guest,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Baik

Elizabeth

Mengembara bersama keluarga
Other than the water would not get hot, not even lukewarm. The stay was fine
Menginap 1 malam pada Dis 2023
Respons daripada Sophia CSR pada 29 Dis 2023
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

2/10 Teruk

Tim

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
Mediocre accomodations followed by two attempts to
Well I was greeted by a kid with a tattoo on his face telling me that I have to pay for an early check in because check in was at 3 it was 2:15 the manager took over that time. The room was dirty in the corners and cig burns on the tub. When I was on my way home they hit my card for $150 then again for $200 not a single call first no explanation
Menginap 1 malam pada Dis 2023
Respons daripada Sophia CSR pada 26 Dis 2023
Dear Guest,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.

6/10 Boleh diterima

Erick

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It was a little bit dated
Menginap 1 malam pada Dis 2023
Respons daripada Sophia CSR pada 15 Dis 2023
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

8/10 Baik

evangelos

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice
Menginap 1 malam pada Dis 2023
Respons daripada Sophia CSR pada 14 Dis 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Baik

Carl

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Looks run down and ineed of updates
Menginap 1 malam pada Dis 2023
Respons daripada Sophia CSR pada 11 Dis 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Baik

William

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
good enough!
Menginap 1 malam pada Nov 2023
Respons daripada Sophia CSR pada 28 Nov 2023
Dear guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Cemerlang

ward

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Convenient location for planned activities in the area
Menginap 2 malam pada Nov 2023
Respons daripada Sophia CSR pada 26 Nov 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Baik

Nicholas

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great staff
Menginap 1 malam pada Nov 2023
Respons daripada Sophia CSR pada 15 Nov 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Cemerlang

Noreen

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The hotel was close to the highway and the staff was most helpful.
Menginap 1 malam pada Nov 2023
Respons daripada Sophia CSR pada 6 Nov 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Cemerlang

Nicholas

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nothing special
Menginap 1 malam pada Nov 2023
Respons daripada Sophia CSR pada 6 Nov 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 Teruk

Janet

Menginap 3 malam pada Okt 2023
Respons daripada Sophia Csr pada 15 Nov 2023
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 Baik

Bethany

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Safe and convenient
Reasonably clean. A bit worn and dated but comfortable beds. The sliding door to outside very convenient. Plenty of parking and a safe area next to a school.
Menginap 1 malam pada Okt 2023
Respons daripada Sophia CSR pada 20 Okt 2023
Hello,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 Cemerlang

Branson

Menginap 1 malam pada Okt 2023
Respons daripada Sophia CSR pada 2 Nov 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Baik

Stephen

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
No room service all week. Did not do minimum service such as removing trash or replacing towels.
Menginap 7 malam pada Sep 2023
Respons daripada Sophia CSR pada 9 Okt 2023
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 Boleh diterima

Quintin

Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
I will stay again under protest
When I got to my room and proceeding to setup my phone charger and BiPAP, I found that the outlets in my room (with the exception of the one above the couch) were “loose”, so the plugs wouldn’t stay in. Fortunately, my charging cords were long enough to reach the outlet above the couch. I also found a recycleable shopping bag full of trash underneath the bed. I called the front desk and they had me set the bag outside the door where they came and picked it up.
Menginap 1 malam pada Sep 2023
Respons daripada Sophia CSR pada 9 Okt 2023
Hello,Thank you for taking the time to share your feedback regarding your experience. We apologize for the inconvenience faced by you. We have spoken to the concerned person, and we wish to serve you better the next time. We will always ensure that we keep delighting you with our facilities and services.

10/10 Cemerlang

Steven

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
My usual hotel when in Jamestown
Great stay as usual, we always stay here when in Jamestown. Breakfast has waffles and they are so sweet about making it available slightly past the time and there is coffee all day. Won’t hesitate to come back!
Menginap 4 malam pada Sep 2023
Respons daripada Sophia CSR pada 7 Okt 2023
Hello,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Baik

Tina

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It was fine.
Menginap 1 malam pada Sep 2023
Respons daripada Sophia CSR pada 5 Okt 2023
Hi Tina,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Cemerlang

Philip

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
All the furnishings are excellent and clean. This baffles me because I wasn’t expecting top quality like is offered in Falconer after staying in a pit in Southborough/Westborough route 9 two years ago and left after one night and I was celebrating my 65th high school reunion.
Menginap 1 malam pada Okt 2023
Respons daripada Sophia CSR pada 4 Okt 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Baik

Malinda

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Sep 2023
Respons daripada Sophia CSR pada 3 Okt 2023
Hello,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 Cemerlang

Victor

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Sep 2023
Respons daripada Sophia CSR pada 27 Sep 2023
Hello,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Cemerlang

aaron

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Sep 2023
Respons daripada Sophia CSR pada 18 Sep 2023
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Cemerlang

Richard

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
I like the fact that the front desk was very pleasant the property was pretty clean and most of all the cost was very fair.
Menginap 1 malam pada Sep 2023
Respons daripada Sophia CSR pada 14 Sep 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Cemerlang

Rachel

Menginap 2 malam pada Sep 2023
Respons daripada Sophia CSR pada 3 Okt 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Cemerlang

Jolynn

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Sep 2023
Respons daripada Sophia CSR pada 11 Sep 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 Lemah

Herbert

Mengembara bersama pasangan
Tidak sukakan: Keadaan hartanah & kemudahan
The key cards didn’t work properly.The refrigerator made a constant noise had to wear ear plugs.I told the desk ,when there was someone there…that there was a noise what sounded like next door but it was the refrigerator. ..they didn’t do anything nor follow up with me about it what a waste of time .It was extremely noisy .i probably will not stay there again. The room was decent ,but the air did not work properly had to keep turning it on .
Menginap 2 malam pada Ogo 2023
Respons daripada Sophia CSR pada 1 Sep 2023
Hello,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

10/10 Cemerlang

doug

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A good location close to Jamestown and the lake, not a expensive place compared to the others, easy in and out.
Menginap 9 malam pada Ogo 2023
Respons daripada Sophia CSR pada 1 Sep 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Cemerlang

Jared

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Right on the strip not too far from anything you'll need.
Menginap 3 malam pada Ogo 2023
Respons daripada Sophia CSR pada 28 Ogo 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!