Motel 6 Estrella Mountain Regional Park hotels

"The hotel was located near ihop and a few fast food places which worked well for my grandkids Rooms are not sound proof so you can hear fwy traffics and cars racing with cleaning staff and their carts outside My room had a slight musty odor I think from air conditioner But aside from this, We slept fairly well once the noise subsided So yes I would give it about 3 stars "

"I couldn’t even stay. I booked through hotels.com and I already paid for my stay. Motel 6 sold the room to someone else without letting me know. I arrived at the property and they said they cannot help and to find room somewhere else. I had to pay $108 extra to book a room immediately to an another hotel. This is very disappointing. I trued to contact hotels.com immediately both via a call and live, both the way was too much waiting time at least 50+ minutes waiting time. This is the worst experience I have ever had. I will never book a hotel from hotels.com to motel 6. Customer service should be much much better and convenient for the customers. The staff of the motel 6 were very rude and aggressive. "

"Very slow check in. Staff seemed like they were not well trained in customer service."

"Beds were pretty new, so no low spots. Newly updated. Clean. Nothing fancy, but great for a good nights sleep. Guarded gate. Decent neighborhood. Is located by a major busy road, but didn’t notice the noise (we were on the opposite side)"

"Multiple issues, bed was made with dirty and used sheets despite being told the best cleaner had cleaned my room. The room was cleaned and ready almost 2hrs late, check in time 4pm our room wasn't ready until about 5:40pm, there was a ton of guests all coming in while I checked in complaing about no pots and pans, no pillows, (apparently they had been stolen) room was too disgusting to stay in, food left on tables, floors too sticky from cleaners not diluting cleaning solutions enough... And it sounded like every guest had a hard time with the smell in the rooms. Our room smelled awful, and we checked out after day 1 of our stay. One guy waited a long time for his room, just to come back in while I was still checking in, to inform the staff he walked into a room that had people already in the room... Staff was absolutely amazing though, kind, professional and handling all the complaints to the best of their abilities with respect. Security/maintenance guy was cool and super helpful, and the ladies at the desk smiled through their really bad day. "

"Sketchy area and the surroundings weren’t very clean. "

"Just what we needed, a place to stay overnight after landing late. "

"Great stay, walkable, friendly staff "

"Pool is super cold it’s inside hotel structure room were we stayed TV don’t turn on for the price I payed no thanks you "