Best Western Maryvale hotels

"good"

"I had such a genuinely pleasant experience with the reception team during my stay. From the moment I walked in, they were incredibly warm, welcoming, and attentive. Every interaction felt effortless — they were consistently kind, patient, and truly accommodating, no matter what I needed. What stood out most was how naturally friendly and thoughtful they were. It never felt forced or transactional; they created an atmosphere that made me feel comfortable and taken care of right away. That kind of energy makes a huge difference when traveling. They handled everything with professionalism and ease while still being personable, which is not something you find everywhere. It’s clear they take pride in what they do, and it shows in how they treat guests. Honestly, they are a big part of why this stay felt so positive. Team members like them deserve to be recognized — they absolutely represent the hotel in the best way possible, and I truly believe they deserve a raise for the level of service they provide."

"Honestly we did not enjoy our stay. Upon checkin we were told no pool due to a private event. So we went to take out bicycles, all had flat tires or falling apart. We made it 3 minutes and it was unsafe, my handle bars were falling off. We went to the bar and was overcharged by a very rude bartender at the pool. When we asked an employee they said ohh there are 6 pools you can go to. And to top it off, our room smelled of mold and sewer, breakfast was terrible service and even worse food. Way overpriced and way underwhelming experience"

"Clean room stayed with a friend to take her to the airport and it was the best option not to mention the bar staff were phenomenal"

"This is not what we would consider a hotel. More of a upscale motel. Staff is pleasent. Some more attentive than others. "

"Good stay overall."

"Love this place, have stayed here twice already and still plan on returning. Haven't been able to do everything that we've wanted to."

"Our room was clean, nice amenities, pool next to our room was dirty with debris and people left trash in the pool. No complimentary breakfast, no microwave in room. Water park was fun but if you want food or drinks prepare for the high amount it will cost you."

"We had a wonderful stay at the Hotel Valley Ho. We loved the room, the grounds, the pool areas and the restaurant food was excellent . The staff was wonderful too. It was easy to walk into old town and the many restaurants and shops in the area."