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Reviews of Art Hotel Erlangen

Art Hotel Erlangen
Äußere Brucker Straße 90, Erlangen

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 29 reviews" "
Rating 8 - Good. 12 out of 29 reviews" "
Rating 6 - Okay. 4 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front Desk Manager Rabiah made all the difference in the world -- the Housekeeping staff was always professional and exceptionally professional.
Stayed 2 nights in Jan 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good - but, the personnel are Exceptional - Starting with Rabiah the front-desk manager / cook / concierge provided exceptional service at breakfast, was helpful with directing us to a laundry facility, grocery stores and restaurants. The Housekeeping team were also very diligent, polite, helpful and very thorough. Nicky was delightful and thorough Karisa was very polite and was very willing to help my wife move through the hotel and finally, Sam was exceptionally thorough. All of the personnel at the hotel truly increased our overall experience by "Two" Stars!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After an awkward check-in process the hotel made our stay very enjoyable.
Stayed 3 nights in Dec 2023

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

WESLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good hotel. I would recommend if you are going to stay for a few days. Excellent service.
Stayed 2 nights in Mar 2019

10/10 Excellent

Dariusz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt
Stayed 1 night in May 2024

10/10 Excellent

Klaus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir wurden herzlich empfangen. Die Lage der Unterkunft ist sehr gut. Frühstück war sehr lecker. Liebe Grüße von Tamino, Viola und Klaus
Stayed 1 night in Apr 2024

10/10 Excellent

Cinzia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt sted for overnatning i forbindelse med forretning/messe. Mangler måske en restaurant med lidt større menu kort. Venlig og serviceminded personale.
Stayed 1 night in Jan 2024

8/10 Good

Ton

Business traveller
Liked: Cleanliness, amenities
Nice room, friendly people
Stayed 1 night in Nov 2023
Response from Bewertung on 14 Nov 2023
Dear Guest,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay, found the room to your liking, and encountered friendly service. Providing a comfortable and welcoming environment for our guests is our top priority.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If you have any specific suggestions or if there's anything else we can do to enhance your experience, please feel free to let us know.Safe travels, and we look forward to hosting you again soon!Best regards,

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ligger lite avsides, men inga problem att promenera till tåget (ca 15 minuter). Finns en restaurang i samma byggnad med bra mat, men inte så mycket mer runt omkring. Rummet var bra storlek, i bra skick och städat. Det enda som var mindre bra var att det saknades eluttag vid sängen, vilket kan vara lite problematiskt då man gärna vill kunna ladda sin telefon. Mycket trevlig och serviceinriktad personal. Frukosten var klart värt sitt pris.
Stayed 5 nights in Jan 2023

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Jan 2023

8/10 Good

Magdolna

Business traveller
Liked: Cleanliness, staff & service
Kein Aufzug im Gebäude mit Full Koffer und Handgebäck sehr anstrengend mit Bandscheibenbruch....an Putzfrau Lob , sehr sorgfalltig, sauber Fruhstuck Kaffe sollte deutlich besser werden
Stayed 3 nights in Oct 2022

10/10 Excellent

Dr. Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein rundum sympathisches Hotel mit Stil.
Wir waren rundum zufrieden und begeistert von der natürlich- ungezwungenen großen Freundlichkeit und Zuvorkommenheit des Personals, die sich wohltuend von dem Floskelunwesen in anderen Hotels abhebt. Das familiäre Ambiente, das geräumige Zimmer und die Möglichkeit zum Frühstück im Freien am Fischteich haben uns sehr gut gefallen.
Stayed 2 nights in Jun 2022

8/10 Good

Otto

Stayed 1 night in Jun 2022

10/10 Excellent

Hans-Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obwohl die Rezeption um 23:00 nicht mehr besetzt war konnte man mir mit einem Schlüsseltresor und einer TEL.-Nr. gut weiterhelfen.
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2021

8/10 Good

Axel, Melsungen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes kleines Hotel, sehr freundliches Personal - ich habe mich sehr wohl gefühlt
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Bestens, sauber, ruhig, sehr nettes Personal
Stayed 1 night in Oct 2019

8/10 Good

Kent

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

Arlette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Die Lage, der Parkplatz.Zimmer war in Ordnung, allerdings hörte man den Verkehr der Äußeren Brucker Str.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Positiv: Die "gut bügerliche" zugehörige Gaststätte. Freundliches Personal und gutes Frühstück. Negativ: Sehr enge Parkplatzsituation. Zu kleiner Frühstücksraum und deshalb "Stau" rund um das Buffet. Das " Haus" ist insgesamt "in die Jahre gekommen".
Stayed 2 nights in May 2019

8/10 Good

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities
Var der som overnatningssted i forbindelse med Messe det opfyldte klart det formål. Parkeringsfaciliteterne var ikke så gode (manglede pladser) Restauranten på stedet var god lidt ærgerligt man ikke kunne få maden på værelsesbonnen. Manglede måske lidt tv kanaler der er mere internationale og flere programpladser var med samme kanaler Fandt heller aldrig Fitnessrummet
Stayed 3 nights in Mar 2019