Hotel Dekat El Sótano

"The service was top notch. Kudos to the whole team. Always accomodating and always gave us extra care. We had an amazing stay and would definitely recommend when in Madrid."

"Breakfast is excellent! Hotel very well located."

"Ese lente locación, se nota la limpieza en toda la instalación y la atención personalizada desde que entras hasta que sales."

"Great location. Close to Plaza Mayor and Sol. Lots of restaurants, stores and bars. You can walk everywhere in the downtown area. Nice and clean rooms"

"One of the best property in Madrid best hotel and amenities location and great friendly staff"

"The property is a boutique Hotel. We stayed in a ground floor Deluxe room, that had an exterior window facing the street. It is fixed, meaning it cannot be opened and has mechanical shades that block out the street lights and the hot sun. The rooms are small (not cramped) , but well appointed and stylish. The bathrooms are modern and the showers weren’t too small. The king bed was comfy. The AC barely kept the room cool, but there was a nice ceiling fan that helped. Aton at the front desk was...

"Cool rooms in the summer and quiet!"

"🚨DO NOT BOOK! STAY AWAY! Horrible customer service and communication! Dirty place! I would never book here again. Customer service was the worst I have ever dealt with. I would give 0 stars if possible."

"immaculate property with incredible history; perfect location for stepping outside to dozens of restaurants, taverns, and shops; walkable to plaza mayor; limited in-room amenities but seems in-line with similar locations across spain; staff splits time with sister property next door so sometimes have to pop over to ask for front desk assistance but very minimal if any wait time for staff to hop back over; easy access to bar and restaurant which sits atop a glass floor exposing ruins of the...

"Excelente ubicacion"

"Room was clean but small by North American standards. Staff was helpful. Hotel was close to Plaza Major. However, it could be noisy sometimes in the evenings or wee mornings because of nearby restaurants and people in the street. This may bother light sleepers."

"Sehr schönes, gut gelegenes Hotel direkt im Stadtzentrum zu einem überraschend angenehmen Preis (im Familienzimmer). Als Ausgangspunkt für einen Städtetrip ideal, da sich viele Bars und Restaurants in der Nähe finden. Dazu war das Personal wirklich super freundlich und konnte uns tolle Empfehlungen geben. Wir wären gerne länger geblieben."