East Side Hotels with Shuttle Services

"Staff was very friendly and accommodating. Food in restaurant was good. Rooms very clean. Fresh towels every day "

"Very clean with a friendly staff - great location, easy parking for a big city. Would definitely stay here again."

"The location is nice and room is fine. The room: no hooks for towels, loud noise very early in the morning, the elevator, hallway and room smell like weed. We stayed one night so we tough it out but it should not have to be that way. Customer service: very poor, check in rep wasn't friendly and the next morning we asked about breakfast, she said that we had to pay which we weren’t aware of. When we check in the rep was not friendly and did not inform us anything. She did not do anything for us so we did not have breakfast at the hotel which was disappointing. We would not stay at this hotel again. No one was willing to assist us and at least try to make it right so we would consider coming back next time to give it a second chance. "

"One of the best hotels I've ever stayed with in Cleveland. Someone can email me if they would like more details."

"Missed breakfast, should consider extending wkend hrs to end at 10/1030/11am. "

"Very pleasant with all awesome employees. "

"Dead bugs in the window and bathroom. Rust stains everywhere, pealing wall paper"