Riad in East Java

"I always stay here when visiting Surabaya Great service and breakfast spread "

"Friendly staff "

"We booked a room for 4 people on Expedia which had good reviews and a high rating, but when we arrived it was a 12 bedded dorm which we would not have booked. We emailed the property for clarification but we did not get a response.We feel we were not given what we asked for. On the website it stated that there was a 4 bedded room available but not a 3 bedded room or 2 bedded room. So we felt there were only 4 beds in a room. Could you explain how this has happened? It was noisy and very dirty and a terrible experience. We would like a full refund from you and ask you to review the rating you currently have on the hostel."

"Location,cleanliness, super helpful staff. The rooms were nice and bed wss comfy."

"I would like to recognize the outstanding service provided by the hotel staff. There are truly made my stay special and memorable. The entire hotel staff from the floor, front desk, restaurant and housekeeping team. They were friendly and always put on their smile and greeting you. They are efficient, professional, respectful, courtuous"

"Stayed here for a business trip and it was all fine. Nice staff and rooms were nice. I suppose the only minor issue was the that showers had super low water pressure which may be an issue for somebody with long hair. But it wasn't so much of an issue for me. "

"Amazing experience staying in Four Point Hotel, staffs were very friendly and breakfast was so delicious and a lot of variety to choose from. It is very recommended."

"The Grand Mercure was a wonderful hub to stay in Malang. It is not too far for Excursions to Mt. Bromo to pick you up and after an experience like that, you’ll want to stay somewhere that will pamper you back to balance. The cafe downstairs makes great options and while not very expansive, the room service dining had enough options for a variety of Indonesian and Western food to keep things fresh for a few days. The breakfast buffet had an extensive amount of options and you’re guaranteed to find something you like. Highly recommended. While we didn’t use the pool, it is family friendly with a fun for everyone slide and the building wrapping around it for coziness. "

"Very good and comfortable"