Hotel Keluarga di Surabaya

"I would like to recognize the outstanding service provided by the hotel staff. There are truly made my stay special and memorable. The entire hotel staff from the floor, front desk, restaurant and housekeeping team. They were friendly and always put on their smile and greeting you. They are efficient, professional, respectful, courtuous"

"Overall experience is good! Good for family who needs multiple rooms per stay. Living room is spacious, great kitchen area with cookwares ready! Drinking water fountain in the room is awesome!"

"We had a very pleasant stay at Doubletree although it was for 1-night only. Upon arrival at the hotel we received a free upgrade to a Deluxe King Suite. The room is spacious, well furnished and spotless. There is a good spread of international and local dishes for breakfast.The service staff are excellent. We are looking forward to stay here again during our next trip in Surabaya."

"I always stay here when visiting Surabaya Great service and breakfast spread "

"Vriendelijkheid van personeel en klantgerichtheid is outstanding. "

"Beautiful colonial hotel in the city with wonderful service and ambiance. Spacious rooms and lovely gardens. In house restaurant Indigo serves delicious local and western fare."

"We were only there one night on business but the hotel was quite nice, rooms very comfortable, great bed and linens, nice restaurant and breakfast buffet. Will stay there again when we return."

"Really nice hotel, good service really nice mall walking distance with lots of excellent food options"