Surabaya Safari Tentalow

Panoramic of Mt.Bromo in Tengger Semeru National Park, East Java, Indonesia

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Recommended hotels in Surabaya

In-room safe, desk, laptop workspace, blackout curtains

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aurora house surabaya

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Oakwood Hotel & Residence Surabaya

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Four Points by Sheraton Surabaya, Tunjungan Plaza

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Doubletree By Hilton Surabaya

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Top Surabaya Hotel Reviews

Four Points by Sheraton Surabaya, Tunjungan Plaza

8/10 Good

"The room was clean, modern and a good size. The room was quiet, which is not the case everywhere in the city. The hotel is adjacent a modern mall (you do have to exit the hotel but the mall entrance is very close) with many dining options and the hotel room service is good (although they did call 3 times within 5 minutes to re-confirm my order consisting of 2 items and then called 30 minutes later insisting I give feedback on the service and meal - this was rather annoying especially since I was trying to sleep before a midnight pickup for a tour). I asked about an airport drop-off and the hotel car services are outrageously expensive but there are cabs on standby at the entrance 24/7."

Ascott Waterplace Surabaya

4/10 Poor

"Nice place but too many irritating distractions: 1. Breakfast was a disappointment. I tried to get breakfast included. Couldn’t do it! Emailed hotel and Expedia, no response. Ended up paying 2 x the price next morning because I did not make the appropriate booking 2. Cable tv was a problem. Promised tekkie did not make it to our room. We just put up with it. 3. Could not buy a cup of coffee without also buying breakfast. 4. Not the same Ascott as I am used to in Jakarta. "

Fairfield by Marriott Surabaya

6/10 Okay

"I stayed one night at this hotel to rest after a long journey from Melbourne to Denpasar, and then on to Surabaya. The staff were friendly and the food was average. However, I was disappointed to find that my room and bathroom were quite dusty. I hope the management can take this feedback into consideration and improve the cleanliness of the rooms. With better attention to this area, I would consider staying again in the future."

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