PREM Group UK Durham hotels

"This is the first time we stayed at the Radisson Blu and found almost everything spot on; our check in with Katie and the amenities and service all met or exceeded our expectations. The only exception was when I ordered new potatoes, chives, and butter in your restaurant only to be given dry new potatoes. No problem, the next night was your Indian food night, so we went elsewhere for a delicious dinner at Holi's. "

"Staff were very helpful with a special shout out to Athy who really made an effort to welcome us every time we met him over the weekend."

"Excellent hotel only complaint and it’s a little thing just no granola or yogurt on the Sunday at breakfast but Saturday was spot on and Sunday still had almost everything. I would have no hesitation in recommending this hotel to family and friends "

"Good experience. Would happily return. "

"Our room very clean and tidy but did need a little maintenance, ie. bathroom mirror was lose, main door needs draft excluder. The breakfast was excellent and the staff friendly and helpful. The food was expensive but well worth having Highly recommend "

"Beautiful room, decorated to a high standard. Staff are always helpful and friendly. Easy to use parking area really close by and the breakfast is great!! "

"Clean rooms, outstanding staff, outstanding food"

"Fantastic from check in to check out. Very clean in all areas of the hotel. Fantastic food. Friendly staff. Great facilities "

"Friendly staff and a free upgrade but no free water in the room."