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Reviews of Staycity Aparthotels, Dublin Castle

4 out of 5
Staycity Aparthotels, Dublin Castle
8 Bride Street, Dublin, Dublin

Reviews

9.2

Wonderful

Rating 10 - Excellent. 597 out of 857 reviews" "
Rating 8 - Good. 204 out of 857 reviews" "
Rating 6 - Okay. 35 out of 857 reviews" "
Rating 4 - Poor. 13 out of 857 reviews" "
Rating 2 - Terrible. 8 out of 857 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived at about 10pm and the receptionist was incredibly helpful and made sure our check in was done very quickly. Would recommend and will probably use this chain again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Great staff, wonderful location for exploring Dublin! The room was small but very efficient, it had everything you need for a comfortable stay. Very quiet as well. Definitely would recommend this hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was friendly and accommodating, and the room was clean. Nice place overall. That being said I have stayed at the Travoli Staycity in Dublin and liked it better than the Dublin Castle location. It has more amenities . Better breakfast options, a gym, and laundry. If you don't need that than the Dublin Castle location is fine.
Stayed 2 nights in Apr 2024
Response from Staycity Reception Team on 22 Apr 2024
Dear Lorraine, I am delighted to read that you enjoyed your stay at StayCity Castle and in particular that you enjoyed the convenience of our central location in the heart of the city center. Providing a high level of customer service is amongst or top priorities and review such as this are very rewarding for the team, I will be sure to share your comments. We look forward to welcoming you back to StayCity Castle in the not too distant future. Kind regards

10/10 Excellent

Jodi

Liked: Cleanliness, amenities, property conditions & facilities
We chose this hotel after being in a bit of a bind for accommodation for one night. All of the employees were so helpful and very friendly. We loved the big bed and that the window opened!! Also the tv has great channels!! Definitely if we returned we would book here.
Stayed 1 night in Apr 2024
Response from Staycity Reception Team on 22 Apr 2024
Dear Jodi, I am delighted to read that you enjoyed your stay at StayCity Castle and in particular that you enjoyed the convenience of our central location in the heart of the city center. Providing a high level of customer service is amongst or top priorities and review such as this are very rewarding for the team, I will be sure to share your comments. We look forward to welcoming you back to StayCity Castle in the not too distant future. Kind regards, Milena Rabello

6/10 Okay

Casey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great place to stay. Clean and safe property. Good for a hotel if you’re looking just for a room. No amenities on site.
Stayed 4 nights in Apr 2024
Response from Staycity Reception Team on 22 Apr 2024
Dear Lorraine, I am delighted to read that you enjoyed your stay at StayCity Castle and in particular that you enjoyed the convenience of our central location in the heart of the city center. Providing a high level of customer service is amongst or top priorities and review such as this are very rewarding for the team, I will be sure to share your comments. We look forward to welcoming you back to StayCity Castle in the not too distant future. Kind regards

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Great location not too far from center of Dublin
Stayed 1 night in Apr 2024
Response from Staycity Reception Team on 14 Apr 2024
Dear Peter,Thank you for taking the time to share your 5 star review.I am delighted to read that your enjoyed your stay at StayCity Dublin Castle.We hope to welcome you back in the not too distant future.Warm Regards

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 2 nights in Mar 2024
Response from Milena on 14 Apr 2024
Dear Peter,Thank you for taking the time to share your 5 star review.I am delighted to read that your enjoyed your stay at StayCity Dublin Castle.We hope to welcome you back in the not too distant future.Warm Regards

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, property conditions & facilities
Convenient local
Stayed 2 nights in Mar 2024
Response from Staycity Reception Team on 14 Apr 2024
Dear Denise,Thank you for taking the time to share your 5 star review.I am delighted to read that your enjoyed your stay at StayCity Dublin Castle.We hope to welcome you back in the not too distant future.Warm Regards

10/10 Excellent

Catherine, Falkirk

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We got moved from another staycity due to flooding but it was all sorted for us communication was excellent and complimentary breakfast for the inconvenience
Stayed 1 night in Mar 2024
Response from Staycity Reception Team on 14 Apr 2024
Dear Catherine,Thank you for taking the time to share your 5 star review.I am delighted to read that your enjoyed your stay at StayCity Dublin Castle.We hope to welcome you back in the not too distant future.Warm Regards

8/10 Good

Ericka

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Luigi was aweosme
Stayed 4 nights in Mar 2024
Response from Sean Flynn on 5 Apr 2024
Dear Ericka,Thank your for taking the time and trouble to share your review.I am thrilled to read that your enjoyed your stay with us and in particular that our team members left a lasting impression. Providing a high level of customer service is one of our top priorities and your comments will certainly be well received by the team.We look forward to welcoming you back and thank you once again for choosing to stay with us.Kind Regards

10/10 Excellent

Naomi

Liked: Cleanliness, property conditions & facilities
It was great, had everything we needed. Staff were very helpful. Good location, would totally stay here again.
Stayed 4 nights in Mar 2024
Response from Sean Flynn on 5 Apr 2024
Dear Naomi,I am delighted to read that you enjoyed your stay at StayCity Castle and in particular that you enjoyed the convenience of our central location in the heart of the city centre.Providing a high level of customer service is amongst or top priorities and review such as this are very rewarding for the team, I will be sure to share your comments.We look forward to welcoming you back to StayCity Castle in the not too distant future.Kind Regards

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Love it
Stayed 2 nights in Mar 2024
Response from Sean Flynn on 5 Apr 2024
Dear Andrea,I am delighted to read that your enjoyed your stay at StayCity Dublin Castle.Your comments will be shared amongst our team and I know they will be well received and appreciated.We hope to welcome you back in the not too distant future.Kind Regards

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Loved the people who worked there the most. They were always eager to help and to provide thoughtful suggestions
Stayed 6 nights in Mar 2024
Response from Sean Flynn on 5 Apr 2024
Dear Pamela,I am truly delighted to read that you both had such a fantastic stay with us here at StayCity Dublin Castle, I am very proud of our hotel team and I am grateful for the superb feedback you have shared detailing the service and hospitality which you enjoyed.The entire hotel team take great pride in their work and I will certainly share your comments with each member of the team.When you are planning your next visit to the city please contact me directly so I can personally oversee your room allocation and reservation.We look forward to welcoming you back very soonKind Regards

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay to explore the center of Dublin. The parking building was right down the street and you can get it discounted by Staycity reception. It was great to have a dishwasher, sink, stovetop and utilities for days you want to cook your own food. Inwould recommended eating at any one of the local resturants though! The Legal Eagle had excellent food but there is also a great fish and chips place right across the street!
Stayed 6 nights in Mar 2024
Response from Staycity Reception Team on 14 Apr 2024
Dear Dylan,Thank you for taking the time to share your 5 star review.I am delighted to read that your enjoyed your stay at StayCity Dublin Castle.We hope to welcome you back in the not too distant future.Warm Regards

4/10 Poor

Maureen

Travelled with family
Disliked: Amenities, property conditions & facilities
Not what it's purpoted to be on images. Very small room, overpriced, room so cold and heat not working
Stayed 1 night in Mar 2024

6/10 Okay

Victoria Nicole

Stayed 3 nights in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Nice staff. Value for the room.
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Awful Stay
They double charged me for my room and took out an unauthorised payment of £137. They denied this at first until I contacted my bank and asked for the authorisation code for the transaction. This left me with no money whilst I was in Dublin and resulted in my bank account becoming overdrawn. Would not recommend staying here.
Stayed 2 nights in Jan 2024

6/10 Okay

Dione

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Mysuk

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service rep was friendly and helpful. The room was available by the time I arrived and it was clean and has everything I needed in the room. The property was close to the local stores and restaurants. It was walkable distance and I did not have transportation issue. Love this location and will definitely stay again.
Stayed 2 nights in Dec 2023
Response from Staycity Reception Team on 14 Apr 2024
Dear Mysuk,Thank you for taking the time to share your 5 star review.I am delighted to read that your enjoyed your stay at StayCity Dublin Castle.We hope to welcome you back in the not too distant future.Warm Regards

10/10 Excellent

daisy

Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Stayed 1 night in Dec 2023

8/10 Good

David

Stayed 2 nights in Dec 2023
Response from Staycity Reception Team on 15 Dec 2023
Dear David, Thank you for choosing our hotel and for taking the time to give us a review! We hope to welcoming you again soon.

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel nice and modern. Studio quite small and induction hob tricky to use. Sent hotel a couple of emails and received no response whatsoever, waiting over a week now. Soundproofing not great as noise still audible on third floor
Stayed 5 nights in Nov 2023
Response from Staycity Reception Team on 15 Dec 2023
Dear Guest,Thank you so much for your feedback. Customer satisfaction is and always has been one of our top priorities. We are terribly sorry to hear about your experience and highly appreciate you bringing this to our attention. We hope it does not affect your future reservations at Staycity, we hope seeing you soon. Kind regards.

10/10 Excellent

McKinley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Traveled with 3 people. The hotel was clean and updated. Unfortunately no gym at this location, like shared in the pictures & the downstairs coffee machine did not work most of the time. You have to pay for coffee at the front desk around 2-4 euros, it would have been nice if it was complimentary. Overall staff was very friendly and helpful. The location was a plus.
Stayed 8 nights in Nov 2023
Response from Staycity Reception Team on 5 Dec 2023
Dear Mr. McKinley,Many thanks for the 5-star rating. We are so glad to hear you enjoyed your stay. We are looking forward to welcoming you back.

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The lift wasn't working so the host made us a cup of tea while we waited! So good.
Stayed 1 night in Nov 2023
Response from Staycity Reception Team on 16 Nov 2023
Dear Ian,We are really happy to hear you enjoyed your stay with us in spite of the issue with the lift.We hope to welcome you back to Staycity again soon!

10/10 Excellent

David, Surrey

Business traveller
Liked: Cleanliness, property conditions & facilities
Loved staying here! Low-key, quiet, clean, easy to access and loads of interesting things to see and do within walking distance.
Stayed 5 nights in Oct 2023
Response from Staycity Reception Team on 7 Nov 2023
Dear David, Thank you so much for your feedback, we are glad to know that you had great experience with us. We hope seeing you soon. Kind Regards

10/10 Excellent

Joy

Liked: Amenities
Receptionists were all good, very attentive! The place is close to good bars and restaurants. It’s quiet, too!
Stayed 3 nights in Nov 2023
Response from Staycity Reception Team on 5 Nov 2023
Dear Joy,Thank you so much for your feedback, we are glad to know that you had great experience with us. We hope seeing you soon. Kind Regards

10/10 Excellent

Man Ting

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is great. Great free coffee. Spacious. Friendly staffs. We somehow got the accessible room, but it was fine.
Stayed 2 nights in Sep 2023
Response from Staycity Reception Team on 30 Oct 2023
Dear Man Ting, Thank you for taking your time to give us a perfect rating.We look forward to welcoming you here at Staycity in the future.Kind regards.

10/10 Excellent

Veronica, Stamford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean close to everything really great concept
Stayed 2 nights in Sep 2023
Response from Staycity Reception Team on 26 Oct 2023
Dear Veronica, Thanks so much for taking the time to leave us a perfect rating. it’s much appreciated. We hope to seeing you soon.

10/10 Excellent

Yaroslaff

Liked: Cleanliness, room comfort
Highly recommended.
Great central hotel with a great team of professionals. Room was equipped with all types of accessories you need.
Stayed 4 nights in Oct 2023
Response from Staycity Reception Team on 23 Oct 2023
Dear Yaroslaff, Thank you so much for taking the time to leave us a perfect rating. it’s much appreciated. We hope to seeing you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Staycity Reception Team on 14 Oct 2023
Dear Guest,Thank you for choosing our hotel and for taking the time to give us a review!We hope to welcoming you again soon.

10/10 Excellent

Dawn

Travelled with group
Loved the separate rooms . Nice when traveling with other people.
Stayed 2 nights in Oct 2023
Response from Staycity Reception Team on 10 Oct 2023
Dear Dawn,We are really happy to hear you enjoyed your stay with us and really appreciate the perfect review.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 5 nights in Oct 2023
Response from Staycity Reception Team on 12 Oct 2023
Dear Cynthia,Thank you for choosing our hotel and for taking the time to write a perfect review! We are so glad to hear you enjoyed your stay. We are looking forward to welcoming you back.

10/10 Excellent

Philip

Liked: Cleanliness, property conditions & facilities
This was a great place. Pleasant and helpful staff with a very comfortable room and bed. Within 10-15 min walk of everything.
Stayed 3 nights in Sep 2023
Response from Daniel on 3 Oct 2023
Dear Philip, thank you so much for your feedback, your opinion is important to us, we are glad to know that you had a great experience with us. We are looking forward to welcoming you back. Kind regards, Staycity Dublin Castle reception team.

8/10 Good

Sandra, Springdale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. Our room was clean and had everything we needed. It was quiet and comfortable. We were located close to shopping and restaurants and many beautiful landmarks.
Stayed 1 night in Sep 2023
Response from Staycity Reception Team on 29 Sept 2023
Dear Sandra,Thank you so much for your feedback, your opinion is important for us, we are glad to know that you had great experience with us.We hope seeing you soon

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from Staycity Reception Team on 29 Sept 2023
Dear Robert,Thanks so much for taking the time to leave us a perfect rating. it’s much appreciated.We hope to seeing you soon.

8/10 Good

Maciej

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall was great. Only issue was there was no air-conditioning nor ceiling fan. The stand alone fan was very loud.
Stayed 8 nights in Sep 2023
Response from Staycity Reception Team on 28 Sept 2023
Dear Maciej, Thank you so much for your feedback, your opinion is important for us, we are glad to know that you had great experience with us. We hope seeing you soon. Kind Regard

10/10 Excellent

Marissa

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this place. The nicest staff guides you in every way. They are eager to assist, even with a whats app chat to communicate. It’s a small little place but super central and walkable. On the corner of Dublin Castle! Full amenities in the room, too. Truly a lovely stay.
Stayed 2 nights in Sep 2023
Response from Staycity Reception Team on 25 Sept 2023
Dear Marissa, Thank you for taking the time to leave us a perfect rating, it is very much appreciated! We hope to see you soon. Kind regards

10/10 Excellent

Ricky

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023
Response from Paulina Lopez on 24 Sept 2023
Dear Ricky,Thank you so much for your perfect feedback, we are glad to know that you had great experience with us.We hope seeing you soon.

8/10 Good

LINDA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Staycity Reception Team on 20 Sept 2023
Dear Linda, Thank you so much for your feedback, your opinion is important for us, we are glad to know that you had great experience with us. We hope seeing you soon. Kind Regard

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very new, rooms and facilities are clean and well kept. Hotel is within walking distance to many pubs and restaurants as well as the Temple Bar area. Staff are very friendly and helpful. Would stay here again.
Stayed 2 nights in Sep 2023
Response from Staycity Reception Team on 18 Sept 2023
Dear Travis, Thank you for taking the time to leave us a perfect rating, it is very much appreciated! We hope to see you soon. Kind regards

10/10 Excellent

Olga

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Sep 2023
Response from Staycity Reception Team on 17 Sept 2023
Dear Olga, Thank you for taking the time to leave us a perfect rating, it is very much appreciated! We hope to see you soon. Kind regards

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room/apartment was a little smaller than expected, but other than that everything was excellent. the apartment was clean and tidy and the bathroom/shower facilities were excellent. One small observation was that there was no paper towels in the kitchen. not a major concern as there was a dish cloth and drying towel, but it would be a recommendation that they add that.
Stayed 2 nights in Sep 2023
Response from Staycity Reception Team on 12 Sept 2023
Dear Philip,Thank you for your time and share your experience, your opinion is very important for us and we are going to consider the paper towels.We hope to see you again soon!Kind regards

10/10 Excellent

Kristine

Liked: Cleanliness, property conditions & facilities
It was located in a great spot for walking to the attractions we wanted to see or to transportation to things we wanted to do. The staff and manager were friendly and always very helpful. The room was very clean and the bed was very comfortable. We were in a heat wave for Dublin so the room was quite warm even with the fan and the quilt on the bed was too much. I would still highly recommend this property.
Stayed 2 nights in Sep 2023
Response from Staycity Reception Team on 11 Sept 2023
Dear Kristine, Many thanks for the 5-star rating! We are so glad to hear you enjoyed your stay here with us. We hope to see you soon. Kind Regards

10/10 Excellent

Amy

Liked: Cleanliness, room comfort
Highly recommend and would stay again!
Lovely stay for three nights. Location was perfect, very central. Room was good, and had everything you need. Window didn’t open, but there was a good air unit in the room which was perfect, and kept the room cool on a warm day. The building was lovely as safe, as you had to scan your keycard to get in. Also the staff - they were all absolutely lovely and couldn’t be more helpful.
Stayed 3 nights in Sep 2023
Response from Staycity Reception Team on 9 Sept 2023
Dear Amy,Thanks so much for taking the time to leave us a perfect rating, it’s much appreciated! We hope to see you soon.Kind regards

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful room was clean and had great amenities close to local areas but not in a loud area great stay
Stayed 1 night in Sep 2023
Response from Staycity Reception Team on 9 Sept 2023
Dear Chris,Many thanks for the 5-star rating. ! We are so glad to hear you enjoyed your stay.We hope seeing you soon.Kind Regards

10/10 Excellent

Sondekere, Windsor

Liked: Cleanliness, property conditions & facilities
Friendly and helpful staff. Early check in was a breeze
Stayed 2 nights in Sep 2023
Response from Arfa on 4 Sept 2023
Dear Sondekere,Thank you for giving us a perfect rating. We are glad to know that you had great experience with us. We hope seeing you soon

8/10 Good

Stefani

Liked: Cleanliness, property conditions & facilities
Great staff, great accommodations!
Stayed 1 night in Sep 2023
Response from Arfa on 4 Sept 2023
Dear Stefani,Thank you so much for your feedback, your opinion is important for us, we are glad to know that you had great experience with us. We hope seeing you soon. Kind Regard

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All good except room very small
Stayed 4 nights in Aug 2023
Response from Staycity Reception Team on 30 Aug 2023
Dear Kathleen, Thank you so much for your feedback, your opinion is important for us, we are glad to know that you had great experience with us. We hope seeing you soon. Kind Regards