Cititel Express Kota Kinabalu

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Studio Suite | In-room safe, desk, blackout curtains, free WiFi
Superior Triple Room (newly refurbished) | In-room safe, desk, blackout curtains, free WiFi
Studio Suite | In-room safe, desk, blackout curtains, free WiFi
Studio Suite | In-room safe, desk, blackout curtains, free WiFi

Overview of Cititel Express Kota Kinabalu

Cititel Express Kota Kinabalu

3.0 star property

3.7/5 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
N0.1,Jalan Singgah Mata1,Asia City, Kota Kinabalu, Sabah, 88000

Explore the area

  • Popular LocationOceanus Waterfront Mall11 min walk
  • Popular LocationKK Plaza12 min walk
  • Popular LocationImago Shopping Mall4 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)13 min drive

Choose dates to view prices

About this area

Kota Kinabalu

Located in Kota Kinabalu, Cititel Express Kota Kinabalu is in the city centre. All Saint's Cathedral and Atkinson Clock Tower are notable landmarks, and travellers looking to shop may want to visit Kompleks Asia City and Centre Point. Don't miss out on a visit to Sedco Square.

What's nearby

  • Kompleks Asia City - 1 min walk
  • Sedco Square - 4 min walk
  • Oceanus Waterfront Mall - 11 min walk
  • KK Plaza - 12 min walk
  • Imago Shopping Mall - 4 min drive

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 13 min drive

About this property

Cititel Express Kota Kinabalu

3-star hotel in the heart of Downtown Kota Kinabalu
Take advantage of a coffee shop/cafe, dry cleaning/laundry services and a business centre at Cititel Express Kota Kinabalu. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
You'll also find perks such as:
  • Free self-parking
  • Continental breakfast (surcharge), luggage storage and concierge services
  • A front desk safe, free newspapers and meeting rooms
  • Guest reviews say good things about the overall value, helpful staff and location
Room features
All guest rooms at Cititel Express Kota Kinabalu feature comforts, such as climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Daily housekeeping, desks and phones

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10 AM: MYR 18 per person
  • 1 restaurant and 1 coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Properties nearby that you may like

See similar properties

Policies

Check-in

85% of travellers were happy with check-in
Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: MYR 18 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cititel Express Kota Kinabalu
Cititel Hotel
Cititel Hotel Kota Kinabalu Express
Cititel Express Kota Kinabalu Hotel Kota Kinabalu
Cititel Express Kota Kinabalu Sabah
Cititel Express Kota Kinabalu Hotel
Cititel Express Hotel
Cititel Express
Cititel Express Kota Kinabalu Sabah
Cititel Express Kota Kinabalu Hotel
Cititel Express Kota Kinabalu Kota Kinabalu
Cititel Express Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Is Cititel Express Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at on 26 Oct 2022 start from RM 130.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cititel Express Kota Kinabalu?

Self-parking is free at this property.

What time is check-in at Cititel Express Kota Kinabalu?

Check-in is from 2:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Cititel Express Kota Kinabalu?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Where is Cititel Express Kota Kinabalu located?

Located in Downtown Kota Kinabalu, this hotel is within a 5-minute walk of Kompleks Asia City and Sedco Square. All Saint's Cathedral and Centre Point are also within 10 minutes.

Can I cancel my reservation for free at Cititel Express Kota Kinabalu and receive a full refund?

Yes, Cititel Express Kota Kinabalu offers free cancellation on select room rates, because flexibility matters! Please refer to Cititel Express Kota Kinabalu cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 112 out of 705 reviews
5 - Excellent 16%
Rating 4 - Good. 324 out of 705 reviews
4 - Good 46%
Rating 3 - Okay. 217 out of 705 reviews
3 - Okay 31%
Rating 2 - Poor. 36 out of 705 reviews
2 - Poor 5%
Rating 1 - Terrible. 16 out of 705 reviews
1 - Terrible 2%

3.8/5

Cleanliness

3.7/5

Staff & service

3.6/5

Amenities

3.5/5

Property conditions & facilities

2.7/5

Eco-friendliness

5/5 Excellent

Kho
Stayed 3 nights in May 2022

4/5 Good

bin Ibrahim
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in May 2022

3/5 Okay

Hossin
Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

1/5 Terrible

Idrawati
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

1/5 Terrible

Verified traveller
Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room so dusty until i get my asthma attack...the room no enough lamp and dark...the bathroom very coZy n old..the staff not bery friendly .i heard some of staff talking back behind me eventhough i not far from them..overall bery terrible
Stayed 4 nights in Apr 2021

3/5 Okay

Verified traveller
Stayed 1 night in Dec 2020

4/5 Good

Junaiddi
Stayed 1 night in May 2020

5/5 Excellent

Cyndi
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and bed is comfy. There are many amenities nearby like seafood restaurants, eateries, pharmacies, shopping malls. Will definitely come back again!
Stayed 2 nights in Mar 2020

4/5 Good

agnes
Liked: Staff & service, property conditions & facilities, room comfort
value for money
very good location. aircon and shower pressure works well. breakfast is substantial and tasty.
dubious red stain on bedsheet upon check in.
view from room
Stayed 3 nights in Feb 2020

5/5 Excellent

Zohrab
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple yet superb value ... convenience, clean etc. Highly recommended for short business trip
Stayed 1 night in Feb 2020