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Overview of Cititel Express Kota Kinabalu

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In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi

Cititel Express Kota Kinabalu

3 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationKK Plaza13 min walk
    Popular LocationOceanus Waterfront Mall14 min walk
    Popular LocationImago Shopping Mall19 min walk
    AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)13 min drive

Choose dates to view prices

About this area

Kota Kinabalu

Located in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, Cititel Express Kota Kinabalu is in the city centre. All Saint's Cathedral and Atkinson Clock Tower are notable landmarks, and travellers looking to shop may want to visit Kompleks Asia City and Centre Point. Sedco Square and Anjung Samudera are also worth visiting.
Popular Location

What's nearby

  • Kompleks Asia City - 4 min walk
  • Sedco Square - 4 min walk
  • KK Plaza - 13 min walk
  • Oceanus Waterfront Mall - 14 min walk
  • Imago Shopping Mall - 19 min walk

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 12 min drive

About this property

Cititel Express Kota Kinabalu

3-star Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Centre Point
This smoke-free hotel features a restaurant, a coffee shop/café and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 275 rooms offer in-room free WiFi, LCD TVs with satellite channels, and free bottled water. Other amenities available to guests include hairdryers, safes and showers.
Cititel Express Kota Kinabalu offers 275 forms of accommodation with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10 AM: MYR 18 per person
  • 1 restaurant and 1 coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 5 October 2020 to 10 November 2020 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 18 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cititel Express Kota Kinabalu
Cititel Hotel
Cititel Hotel Kota Kinabalu Express
Cititel Express Kota Kinabalu Hotel Kota Kinabalu
Cititel Express Kota Kinabalu Sabah
Cititel Express Kota Kinabalu Hotel
Cititel Express Hotel
Cititel Express
Cititel Express Kota Kinabalu Sabah
Cititel Express Kota Kinabalu Hotel
Cititel Express Kota Kinabalu Kota Kinabalu
Cititel Express Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 111 out of 700 reviews
5 - Excellent 16%
Rating 4 - Good. 322 out of 700 reviews
4 - Good 46%
Rating 3 - Okay. 216 out of 700 reviews
3 - Okay 31%
Rating 2 - Poor. 36 out of 700 reviews
2 - Poor 5%
Rating 1 - Terrible. 15 out of 700 reviews
1 - Terrible 2%

3.8/5

Cleanliness

3.7/5

Staff & service

3.6/5

Amenities

3.5/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room so dusty until i get my asthma attack...the room no enough lamp and dark...the bathroom very coZy n old..the staff not bery friendly .i heard some of staff talking back behind me eventhough i not far from them..overall bery terrible
Stayed 4 nights in Apr 2021

3/5 Okay

Stayed 1 night in Dec 2020

4/5 Good

Stayed 1 night in May 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and bed is comfy. There are many amenities nearby like seafood restaurants, eateries, pharmacies, shopping malls. Will definitely come back again!
Stayed 2 nights in Mar 2020

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
value for money
very good location. aircon and shower pressure works well. breakfast is substantial and tasty.
Stayed 3 nights in Feb 2020