Down Thomas hotels from RM271

"Staff excellent gym etc spot on "

"Staff members incredibly friendly and helpful. Lovely and welcoming foyer. Few stains in the room but it was a large room and everything you need for a one night stay. Fridge with water and robes plus extra towels in the cupboards were nice to have. "

"Clean room, friendly staff very accommodating after I made a booking error cannot thank the staff at reception enough, will definitely be returning "

"Only stayed one night for bed and breakfast for a night at thr theatre. Great room, comfortable bed and big bathroom. Staff were great. Breakfast was good and even did vegan sausages on request. Will be staying again in September for another night at the theatre."

"Excellent hotel"

"Overall this hotel was lovely and a wonderful location. Positives The staff were very friendly and accommodating. We stayed in a pet friendly garden suite which was ideal, the hotel food was fabulous and the spa was clean with a lovely pool, steam and sauna rooms. We did have a leak in our bathroom coming from upstairs which wasn't fixed and also there was some noise coming from upstairs. Housekeeping only came once in three days and didn't fully clean, I did mention this on the last day but apparently they had tried to access when my husband was in the shower so didn't hear them. Negatives By the time I had realised housekeeping had finished for the day so the room didn't get cleaned. A member of the team did change towels etc though, however fo a luxury hotel I would expect full daily cleaning. "

"Pleasantly warm room although the floor was quite squeaky in places. Window was single glazed and my room was facing the room so there was a bit of road noise. There was only one power socket that I could see and it was at the kettle. Bathroom was fine although the shower screen also squeaked. Decor was dated but the bed was comfortable. It was good that there was a pool. It was 10m but that’s okay to get a few lengths done. I used the sauna too but didn’t use the gym equipment. For someone on a budget this hotel is adequate enough. "

"Very nice Hotel. Staff were all on point. Nice to get a “Meet & Greet” at the entrance. Good location with lovely views. Food was very good although it was a limited menu and we struggled with variety after a few days. Breakfast buffet was also very good. We will be returning. "

"This is our third visit we absolutely love it here. Peaceful and relaxing, delicious food and atmosphere. Friendly helpful staff, nothing is too much trouble. Home from home for us. And your dogs are welcome here too. "