6/10
The front of house staff and the cleanliness was very good. Confusing access to the property though with stairs at both entrances and no indication of where the reception area was situated. This proved difficult as I was accompanying a person who was registered blind and carrying luggage; negotiating stairs
The room while very clean and comfortable was extremely hot and there was no way to open the window. There was a ceiling fan but it was slow and ineffective. This made staying in the room for any length of time very uncomfortable.
Outside the hotel there is major work being carried out and so walking into the town was difficult but that is not their fault. However one entrance had an overflowing ashtray beside the doors and the smell wasnt very pleasant.
We ate a a fairly good meal in the hotel bar, but considering it is a 4 star hotel the standard didn't reflect a 4 star rating. The breakfast was very good though but the front of house was a little 'brusque' in her manner although to be fair they were rather busy. I declined our original table as we were to be seated right next to the busy buffet area which faced rows of Sainsburys trolleys in the car park outside.
Sarah
Menginap 1 malam pada Jun 2025