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Reviews of Blue Lagoon Resort

2.5 out of 5
Blue Lagoon Resort
3670 Lake Shore Drive, Diamond Point, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 61 out of 94 reviews" "
Rating 8 - Good. 19 out of 94 reviews" "
Rating 6 - Okay. 10 out of 94 reviews" "
Rating 4 - Poor. 3 out of 94 reviews" "
Rating 2 - Terrible. 1 out of 94 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Shipra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Although it was off season, there should’ve been some staff on property at least to check guests in. There was absolutely not a single staff or manager on property at check in and on all other days after 3-4 pm, not a soul to attend to guests. We had to ask for most basic supplies and our dining table was sticky with fresh varnish. Mostly repairs were going on in the property and we were subject to fresh varnish smell one whole day. Other guests who checked in very late night had no one to attend to them and they were confused and kept knocking and trying to open our apartment door. Although they apologized but they did startle us at late night hours. Not going back to The Blue Lagoon.
Stayed 3 nights in Nov 2023

6/10 Okay

Marc

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Nice little cabins right near the lake. Not the best spot for kids to swim as it is mostly a boat ramp and dock. Only complaints were the TV didnt work, they do not provide towels although it does say towels are included in the description while booking, and then the office was closed almost all the time.
Stayed 2 nights in Sep 2023

6/10 Okay

Nikki

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It met our basic needs but did not feel the value was worth the rate charged.
Stayed 2 nights in Sep 2023

10/10 Excellent

David A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice waterfront area, staff was helpful.
Stayed 2 nights in Sep 2023

8/10 Good

Rebecca

Stayed 2 nights in Sep 2023

10/10 Excellent

Andrii

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, kayaking, unit and lake view. Thanks! Everything 5 stars!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! Beautiful views right on the lake. The cabin was clean and just perfect! Can’t wait to go back next year
Stayed 2 nights in Sep 2023

10/10 Excellent

Nafiga

Liked: Amenities
It’s overall good, we enjoyed our time, very peaceful and staffs are friendly
Stayed 2 nights in Aug 2023

10/10 Excellent

Elaine

Stayed 2 nights in Aug 2023

4/10 Poor

Sherene

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Elias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene ambiance and great access to the lake.
Stayed 2 nights in Sep 2022

6/10 Okay

Neta

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is in a great location. The deluxe rooms we’re staying in were renewed and nice with a look to the lake. But one of the A/C was broken. They put a temporary replacement which made our window half open!! So bugs were everywhere. Also, it made lots of noise, when we addressed the problem to the office the receptionist she told us that she was sorry.. we said to her that they should have updated us in advance and that it shouldn’t charge us the full amount, she ignored it nicely and charged the full amount.. But rather than that the place is very nice and everything we asked for was answered with a solution and a smile.
Stayed 2 nights in Jul 2022

10/10 Excellent

AnnMarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Clean, relaxing and quiet
Stayed 3 nights in Jul 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

Egemen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff.
Stayed 2 nights in Jun 2022

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything!!!!
Stayed 2 nights in May 2022

10/10 Excellent

Jason

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Flexible Staff. Beautiful views on the property.
Stayed 2 nights in Jan 2022

10/10 Excellent

Bonnie A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Lorraine

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private getaway feel
Stayed 3 nights in Jun 2021

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time and our cottage was amazing! We’re planning a trip back in August!
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and Excellent. Tom, the owner was very accommodating and so friendly. We had a blast. We can’t wait to go back. Highly recommended.
Stayed 2 nights in Mar 2021

10/10 Excellent

George

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leaf Peeper. Moms 87 birthday.
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
We have come here before and have always loved the view of the lake and quietness of the property. We have always enjoyed our stay here and loved taking out the canoe. There are a few things that were a bit off this year and some things I wish they would change...The cabins we wish would come with a hair dryer, iron, and shampoo/conditioner. Also the beds need thicker padding as it could be me getting older but the beds are feeling harder each year. We also were not aware they moved the checkout time from 11am to 9am... there should have been a discount if their is time loss in your booking (Expedia had 11am but a piece of paper inside the cabin said 9am for sanitizing/cleaning purposes). Also there was an enormous amount of flies, this was unusual as this has not been the case before but I would think If they are making you check out 2 hours earlier than before for “cleaning” purposes that wouldn’t have happened. They also mowed the lawn while we were there and moved picnic tables and chairs onto our drive way which we had to drag off so that we could be able to park. We will always come back to visit this area but may try a different place next year.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family friendly place with beach access
Nice friendly place, right by the lake with beach access. Our room had been renovated only a couple of years ago and was modern, clean and spacious, but very close to the busy road and we had to keep our windows closed. Little privacy once you stepped outside, but since it’s a family oriented place, that was to be expected. The small beach is lovely and great even for non swimmers. Beach chairs, kayaks and paddle boards are all available free of charge and the staff was friendly and helpful. Restaurants and stores are a few minutes away by car. I’d recommend to bring food and drinks, the small kitchenette allows for preparing simple meals. Definitely a good place if you’re looking to spend a night or two right by the lake!
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. But a little pricey compared to similar resorts nearby.
Stayed 5 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean property! Staff is very friendly and helpful, cottages are clean and very beautiful. It’s always a pleasure staying here.
Stayed 2 nights in Jun 2020

10/10 Excellent

andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Fall Favorite
Great time of year to visit Lake George! Less crowded than summer but still a lot to do. Blue Lagoon resort has been a favorite of our family for 19 years now! Great family owned and operated resort. Can’t wait to go back!
Stayed 2 nights in Oct 2019

6/10 Okay

Nancy

Liked: Cleanliness
Disliked: Staff & service, room comfort
You can do much better with hundreds of other prop
Very mediocre property. We expected much more given the 8.8 stars. $130 for a average motel room was way too much, especially off season. No maid service. Horrible pillows. We had wine, cheese & crackers in our room before going out & couldn’t find paper towels, paper napkins, or even a tissue to use. Washcloth provided to wash dishes & 1 skimpy towel to dry. A few mums or potted plants outside would help to brighten up a dismal exterior. A little effort & attention to detail would really help this “resort.” Next time we’re staying closer to the Village where our friends got a 2 bedroom suite for the same price. Such a let down.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

NareshM, Monmouth Junction

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and clean. Staff are helpful and friendly. During off time also they have responded with text messages. Close to the lake and clean.
Stayed 2 nights in Aug 2019

10/10 Excellent

Christine, Peekskill

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I loved it all. The beach was amazing. The owners are wonderful. I want to become a regular
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there second year in a row and very satisfied.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Blue Lagoon! We loved this place and will definitely be staying here again and again
Stayed 7 nights in Jul 2019

4/10 Poor

S

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
View is beautiful. However property and accommodations leave little to be desired. Room is small. Bedding is old. The swimming portion of the lake is tiny.
Stayed 4 nights in Jul 2019
Response from Tom on 22 Jul 2019
Did you stay at Blue Lagoon Resort or Blue Water Manor?

4/10 Poor

Shashank

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Just ok. Will not come back
No water because of we’ll issue for 10 hours. No pressure in hot water for the whole stay. No coffee Place was clean and accessible though. Beach is well maintained . Hope the issues are one off and they could have handled customers better
Stayed 2 nights in Jun 2019

8/10 Good

JM, Hartford, CT

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, big room. Priced well. On the lake. Very relaxing.
Stayed 2 nights in Apr 2019

10/10 Excellent

Irany, Rockland NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My boyfriend and I stayed at the cottages, very nice and clean. Close to beach, nice lake/mountain view, cozy. Would definitely recommend.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Staff & service
Beautiful flat property on Lake George, great outdoor space. Comfortable efficiency unit with cooking. Near all but away from the hustle and bustle of town for quite fire pit evenings. Restaurants, boating and stores nearby. Friendly owner and staff! Definitely would go again!
Stayed 3 nights in Sep 2018

10/10 Excellent

sally, Duncansville,PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place. Near the water! Staff was great. Easy to find and near a lot of attractions.
Stayed 3 nights in Sep 2018

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

Carrie

Liked: Staff & service, property conditions & facilities
Pretty decent
The cabin was very nice and the amenities were great. The only couple of things I wasnt pleased with were, the water was turned off to the dishwasher and there were dirty dishes in it from the last people who stayed. The second night we were there, there was a bunch of people outside our cabin blasting music until after 11 and I had to call the desk. The cabin, beach, lake and general area were beautiful.
Stayed 2 nights in Jul 2018

8/10 Good

BilGer, Pearl River, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Weekend
It was a nice place. The staff is wonderful. Our air conditioner broke but they came right away and replaced it. The rooms are clean and comfortable. The shower could be bigger but for a weekend it worked. It was very peaceful and relaxing. The kids loved it. I would definitely stay here again.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018