West Virginia Hotels with Spa

"Hotel was quiet and provided what we needed for a night’s rest on our trip down to NC. Front desk host, Debra was very nice and accommodating. However, the 3rd floor rooms have a heavy chemical smell with smoke undertones…Perhaps an attempt to cover up the smell from people smoking in the rooms even though it’s not allowed. We tried two rooms and found the smell to be the same. We did not partake of the breakfast as it was mostly carbs. I did grab a banana for the road though!"

"The room was not clean when we arrived - we had to clean it and make the bed ourselves. The front desk staff was excellent, but otherwise it was a fairly poor experience."

"Great property. Rooms were clean and the casino was nice."

"Easy parking, hassle-free check-in/check-out, quiet rooms, clean room & bathroom."

"Horrible just horrible place"

"Room was clean. Staff seemed a bit annoyed when I was checking out. Breakfast is always good. There could be more parking, not a ton of spots. "

"The hot tub was broken. The pool was very cloudy and dirty. We found about a 12 inch long black hair in the gravy at breakfast and they tried to up charge me $10 for a room that I had already paid for in advance through Expedia"

"Hotel was very clean and quaint and walkable to fun spots downtown !"

"I checked in and got my room on the third floor. The minute I walked off the elevator, the smell was overwhelming. A very strong musty smell. The room was ok with the smell, but still there. I never check beds when I stay in a hotel, but I checked this one. There were stains on the mattress protector. Lots of hair was also found on the mattress protector. The pillows were yellow with stains. The curtain was ripped and a huge water stain was on the curtain as well. I couldn't stand to stay there. I also took plenty of pictures. I went down to the desk to speak to the manager but they had left for the day. I spoke with the front desk clerk and told her the room was disgusting. She asked if I wanted another room and I just made a face. How would I be comfortable in another room knowing what was in this room. She then offered for me to just check out and I agreed. I found another hotel nearby and was grateful to find a room at the last minute. I would not recommend this place to anyone staying in the area."