Cari Hotel di Wales

"Clean rooms, friendly staff. Nice and quiet area."

"Was clean but very dated dull and drab furnishing, windows need net curtains or similar in the rooms that over look canal,436, as rooms opposite can see directly into your room if you don’t have curtains drawn which makes the room dark and the need for lights is not ideal, bathroom very old sanitary ware, toilet didn’t flush very well and took for ever to refill, cracked floor tiles, poor soap dispenser, really needs an update, overpriced. Hot breakfast was ok , no fresh fruit poor selection...

"Staff and clean room"

"Just a fantastic short stay. Staff were super helpful, courteous and attentive. The room was clean and the beds were wonderfully comfortable. Will stay there again"

"Totally unsuitable"

"Impressive place and setting …. Grand reception , rooms ok wouldn’t pay extra for balcony because it was unsightly with weeds . Service went down hill as night went on and got busy . Ordered two cocktails £16 EACH and only one turned up …. Finished the one before the other turned up ! Very poor then just had to always attract attention for service ! Really disappointing . Breakfast staff were very friendly and attentive . Over all the place needs some improvement , looking tired in places ."

"Historic, classic accommodation. Slightly worn around the edges, but that’s part of the yesteryear charm."

"The staff where very friendly and welcoming. Hotel was clean, and comfortable, bar lovely and rooms had everything you need. Was close to town and lively walk by the canal."

"Staff are outstanding. Polite, professional and kind The hash browns at breakfast are the best anywhere in the world"

"Decent room, included access to the pool was really nice,"

"Room was nice enough but not practical ..... lighting was poor, there were no bedside cabinets, there was no dressing table, there was one easy chair and one stool (it was a double room so why not two chairs) bath/shower not guest friendly, the bath plug/drain did not drain properly which resulted in my having to stand in very hot scalding water for my shower and getting bright red feet as a result, there was no toilet brush either which is a basic hygiene matter. Bar etc was comfortable enough...

"The only thing that was acceptable about the Iris Hotel is that desk staff were polite. The carpets and other surfaces were visibly dirty. Looks like the hotel had not been cleaned in months perhaps years. The sheets on the beds appeared clean but were well used. There was mold growing in the shower and a crack in the sink. The windows were sealed shut and there were water stains on the ceiling. I had booked 4 nights at the Iris but 1 night was enough and on the morning of May 29 I checked out...

"We've been a few times now. All staff are very helpful. Especially lad on desk. Breakfast very nice. Beautiful spot."

"The entertainments staff were fantastic."

"Everything and everyone were brilliant Staff very attentive when one of our party cut themselves and needed treatment dealt with immediately"

"Lovely staff, decor a bit tired"

"We have eaten at this hotel many times, however, the first time staying over I should have done it sooner. Wonderful hotel and the staff were all extremely attentive."

"Just a pleasant stay x"