Cari Hotel di Wales

"Clean rooms, friendly staff. Nice and quiet area."

"Slightly more outdated than shown in the pics, food very limited and expensive. Room was very basic, no air con, no bottled water as described. Jacuzzi bath not working. Balcony very uninviting with no view. The pool was lovely but busy."

"Unfortunately poor quality repairs performed in the bathroom, and room layout not well designed."

"Beautiful hotel! The staff were super helpful and the facilities were perfect. The room was perfect and large. Very well maintained and clean. Personally I would have preferred a little amenities kit in the bathroom and I was slightly disappointed with the breakfast. With a buffet I expected more items on the menu and some of the pastry and hot food tasted quite stale which was disappointing considering the price. Overall, lovely hotel."

"We arrived at the property and we was not told about the ongoing building work going on at the hotel. There is scaffolding all around the hotel no views from the window due to a scaffolding dirty windows unsafe no locks on the windows meaning people can climb with the ladders and get into your room rude Bar manager overall experience very bad. This hotel should be closed down until the work is completed."

"Staff welcoming, happy and helpful"

"This is the most deceptive marketing we have experienced on the Expedia app. The pictures of our room looked nothing like the dilapidated mess we were confronted with, including a peeling and rotting bath panel; excessive mold around the bath, ceiling and walls; a discolored mirror; carpet stains and a missing headboard. We would be happy to provide photos if requested."

"The staff where very friendly and welcoming. Hotel was clean, and comfortable, bar lovely and rooms had everything you need. Was close to town and lively walk by the canal."

"Super-friendly, but professional staff. Great location for the centre of Cardiff. Shower and bathroom facilities were great. It was a great price for such a spacious room and access to a swimming pool. Would definitely stay again."

"Excellent staff"

"Nothing positive to say. Would not stay here again"

"Lovely room, well appointed. The staff were really helpful and lovely. A great stay all round. No negatives whatsoever. Very convenient for the city but also for the motorway network. The spa was one of the best I've visited on a hotel site. Recommend highly!"

"We've been a few times now. All staff are very helpful. Especially lad on desk. Breakfast very nice. Beautiful spot."

"My room was lovely and clean and adequate, but the curtains did not close st night properly, also, booking online through Expedia, its states in green letters breakfast included, but got to hotel at checkin, ihad to pay extra for breakfast not good ."

"All excellent except dogs permitted indoors. I agree with assistance dogs but 2 of my travelling companions have had adverse experiences with dogs. One was bitten by a family pet the other chased down the street by a Rottweiler that had escaped through a fence. Given that neither of those attacks were reported there must be more than double the 24,000 annual reported attacks. In addition hygiene can be an issue if dogs go into food serving areas! Since the pandemic there has been a proliferation...

"Just a pleasant stay x"

"Beautiful hotel in pleasant surroundings. Staff were excellent and the food was amazing at Palm Court."

"The room was brill for me as a single room but was updated to a Twin room which was excellent,and all the staff,waitresses,bar and reception could not be more welcoming especially whe you are on your own. Could not fault"