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"Excellent location. Extremely dated. Needs a renovation. Staff were super friendly"

"The staff went above and beyond to answer questions, help with taxi and arrange breakfast for an early departure. The hotel is perhaps a 15 min. Walk from the train station and close to the gondola for the ski area, was also easy to navigate to and from. We chose it for a three bed bedroom."

"Great hotel, we got an upgrade and have a great time. Only an Indian guy from the restaurant a little bit unfriendly. "

"The mountain view was incredible. The check in staff was very helpful. It is conveniently located across Zermatt Banhof and Gornergrat station. Tons of restaurant options. Highly recommend. "

"Hotel was wonderful! "

"We ordered a double room but were given one with twin beds. Not what was expected for the price .. no kettle or hairdryer in room ... "

"The whole hotel experience was wonderful!"

"Our view was breathtaking and the staff went above an beyond to make us feel important and cared for. "

"All good. Only that there's no aircon in the room and there's no cooler/fan provided. Feels abit warm at night."