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Hotel Bahnhof

2.0 star property
A tranquil retreat in Zermatt City Centre where travelers can relax on a welcoming terrace or discover new stories in the cozy library

Choose dates to view prices

Hotel Bahnhof sits in the heart of Zermatt City Centre, offering both comfort and convenience for visitors. Guests can enjoy quiet moments on the terrace, browse through the library for their next read, and stay connected with complimentary WiFi in every room.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Private Bathroom

Free WiFi, bed sheets

Double Room, Private Bathroom

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Private bathroom
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Shared Bathroom

Free WiFi, bed sheets

Double Room, Shared Bathroom

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Heating
Renovated in 2016
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Shared Bathroom

Free WiFi, bed sheets

Single Room, Shared Bathroom

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Shared Dormitory, Mixed Dorm

Living area

Premium Shared Dormitory, Mixed Dorm

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Private Bathroom

Free WiFi, bed sheets

Family Room, Private Bathroom

8.0 out of 10
Very good
(2 reviews)

Highlights

Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Premium Shared Dormitory, Women only

Free WiFi, bed sheets

Premium Shared Dormitory, Women only

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Daily housekeeping
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Shared Dormitory

Free WiFi, bed sheets

Shared Dormitory

Highlights

Daily housekeeping
  • Mountain view
  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for Private Double Room with Matterhorn View

Free WiFi, bed sheets

Private Double Room with Matterhorn View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Private bathroom
Daily housekeeping
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Bahnhofplatz 54, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Matterhorn Museum - 6 min walk - 0.6 km
  • Zermatt - Furi - 6 min walk - 0.6 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Walliserkanne - ‬4 min walk
  • ‪Le Petit Royal - ‬3 min walk
  • ‪Restaurant Derby - ‬3 min walk
  • ‪Golden India - ‬2 min walk

About this property

Hotel Bahnhof

Hotel near Zermatt-Matterhorn Ski Paradise
Hotel Bahnhof provides amenities, such as a terrace and a library. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-in, luggage storage and a vending machine
  • Smoke-free property
Room features
All guest rooms at Hotel Bahnhof include amenities, such as free WiFi.

Similar properties

Exterior
Hotel Alpina
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
8.4 out of 10, Very good, 478 reviews
The price is RM1,665
RM1,769 total
includes taxes & fees
31 Jan - 1 Feb
Hotel Alpina

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Library
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.

Property is also known as

Hotel Bahnhof Zermatt
Hotel Bahnhof
Bahnhof Zermatt
Hotel Bahnhof Hotel
Hotel Bahnhof Zermatt
Hotel Bahnhof Hotel Zermatt

Frequently asked questions

Is Hotel Bahnhof pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Bahnhof?

Hotel Bahnhof doesn't offer parking.

What time is check-in at Hotel Bahnhof?

Check-in start time: 2 PM; check-in end time: 7 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Bahnhof?

Checkout is at 11:00 AM.

Where is Hotel Bahnhof located?

Located in Zermatt City Centre, this hotel is steps away from Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa and Zermatt Visitor Center. Matterhorn Museum and St. Mauritius Church are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 2-minute walk.

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Reviews

Hotel Bahnhof Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

8.8

Staff & service

9.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 245 out of 411 reviews
Rating 8 - Good. 120 out of 411 reviews
Rating 6 - Okay. 33 out of 411 reviews
Rating 4 - Poor. 8 out of 411 reviews
Rating 2 - Terrible. 5 out of 411 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful staff. Definitely coming back on my next visit.
Stayed 2 nights in Jan 2026

10/10 Excellent

maria venice

Liked: Cleanliness, amenities, property conditions & facilities
Great staff!!! Clean room. Very convenient location. Highly recommended!
Stayed 1 night in Jan 2026

10/10 Excellent

Will

Liked: Cleanliness, amenities, property conditions & facilities
Code was in my email inbox when I arrived after 7 and key ready inside. Accommodation was very charming- clean and simple and perfect ski hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This experience was amazing. Staff was very polite and helpful. Loved the shared living space. It was very clean and well kept.
Stayed 1 night in Dec 2025

4/10 Poor

Chiaki

So cold,and they have just 1 shower and toilet.
Stayed 1 night in Jan 2026

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really friendly staff, would definitely stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

YIN-JU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is everything

Perfect Location
Stayed 1 night in Aug 2025

10/10 Excellent

choy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was acceptable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryusuke

Liked: Cleanliness, staff & service, property conditions & facilities
Close to station and cheap :)
Stayed 1 night in Jul 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Emi

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, very clean and great views of the Matterhorn!
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The room was great and met our needs. Front desk staff was super friendly and helpful when seeking information. Really appreciated the storage lockers to put our baggage until our departure later in the day. Location of facility is the best and very convenient. Really liked this place and location.
Stayed 1 night in Aug 2025

8/10 Good

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Very close to the train station but remarkably quiet.
Stayed 2 nights in Jun 2025

10/10 Excellent

haiying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility and surrounding area, Kitchen is well equipped and maintained . Beds are comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly reception and very clean.
Stayed 1 night in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Basic, but all we needed for a short stay in Zermatt. Right by the train station, and an easy walk to the shops and attractions.
Stayed 2 nights in Jun 2025

8/10 Good

MARIE YBETH

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient with everything and nice view of Matterhorn from our room.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and very central. Close to both train stations
Stayed 1 night in Mar 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great job. Great location
Stayed 1 night in May 2025

10/10 Excellent

Victor

Amazing views and comfortable beds. Everything was clean and organized, i have no complaints
Stayed 4 nights in Jun 2025

8/10 Good

Reid

Liked: Cleanliness, staff & service, property conditions & facilities
hostel with lots of coming and going and shared kitchen facilities. Too busy to relax in the atmosphere.
Stayed 4 nights in Aug 2025

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really friendly, we had a pleasant stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. We got off right at the train station and walked across the street to this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable beds, well-appointed kitchen, clean and cosy
Stayed 2 nights in Jun 2024

10/10 Excellent

Jill

Liked: Amenities
This location is excellent and the train station is across the street, (I never heard the train). The green line bus stop is about a 30 second walk, while the heart of downtown is located a couple of minutes from this hotel. The rooms were clean and my hostel bed was configured in such a way that it was very private. I would stay here again!
Stayed 3 nights in Jul 2025