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"Loved it, great family friendly venue!"

"Nice onsen, friendly staff"

" room is very clean and big，staffs are very nice and the atmosphere is so good "

"Location was great and rooms were large."

"We stayed here for 4 nights and had one of the rooms with 2 twin beds. It was a tight fit, but it got the job done. The staff picked us up when we got to the welcome center in hirafu promptly at the exact time we told the staff we would be there. The staff was extremely welcoming and assisted us with all needs. There was a shuttle bus that picked us up/dropped us off right in front of the hotel for the skiers/snowboarders. There is also a bus stop conveniently located right across the street to get to various places outside of the ski bus route. The breakfast buffet was excellent with a lot of variety to choose from. I also liked that there was a gym on-site with plenty of equipment to use. I would highly recommend staying here!"

"Amazing snow fields. The hotel itself is pretty dated but it didn’t bother us much. We will be back in the future "

"Very efficient and polite "

"The room was very spacious and clean, but one thing I didn't enjoy was the smel of bug killer spray. I think I wasn't lucky. I'm sure the room usually doesn't smel. The food was amazing. "

"Parking was easy for this place. It was located in a very strategic location in lake Toya. The room was superb with a private onsen that overlooks the lake. Food was also great with a wide selection of cuisine. Highly recommend this place!"