Cari Hotel di Tulum

"Highly recommend for families. Very clean please the staff very professional and always smiles on their faces. Me and my family loved the stay and we enjoyed every moment."

"Amazing staff"

"Loved the wildlife and nature trails! Food was delicious and there were so many options and places to stop. The Lazy river was our favorite, they have inner tubes there but you can buy pool floats at the store too. Unfortunately like most of Eastern Mexico the beach was shut down due to seaweed. If you are a Ultimate Leisure Club member the Club Beach was cleared and the water was mostly swim able. Make sure to get the App and use the interactive map, would suggest taking the shuttle/carts...

"There’s a reason why my husband and I have travelled to this resort three times! Secrets Akumal checks off all of our boxes in terms of service, location, food, and amenities. The staff are wonderful, friendly and attentive, and our room was always spotless with turn down service at night! Snorkelling is also big on our list and we have seen everything from sting rays, turtles, barracudas and many different kinds of reef fish. The resort grounds are lush and beautiful with many lovely...

"Es una propiedad que cuenta con gran extensión de jardines, que con los años dan personalidad al inmueble. Me gusta mucho "

"Our stay at Bahia Principe Explore Coba was okay. Check-in took a group of us over an hour. There was rarely staff at guest services, and we would wait for a while before anyone would come help us. Even some of the staff tended to be rude at times, but most gave good service. À La Carte at the Japanese Restaurant was the best food we had the whole trip. As for the buffet, the food on our first stay was awful. The rest of the week was decent, but I definitely could not bring a picky eater to...

"Me encantó la estancia en este bello lugar celebrando mi aniversario,todo un sueño echo realidad,la comodidad,el lugar,el personal muy amables todos!muchas gracias !"

"Our overall vacation was excellent. The staff were all really friendly and helpful. All was clean and the facilities are great. The only thing we found a little less than our expectations was that some evening entertainment had additional charges and the buffet was largely the same each day, although the food was really good. Despite the sargassum problem the beach was well kept. We are likely to return. "

"Loved it here so much! Can’t wait to go back again and again "

"Potential guests considering Bahia Principe Akumal should be aware of serious concerns regarding whether the resort delivers the all-inclusive experience it actively markets and charges premium pricing for. I have over a decade of hospitality experience leading customer experience teams, so I am very familiar with service standards and operational execution. Unfortunately, my stay at Bahia Principe Akumal involved repeated failures across multiple stages of the guest journey. Before arrival, I...

"We were at the resort 3rd time and planning to go back soon"

"Absolutely loved everything about my trip!! Mike was amazing! The floating breakfast in the cenote is a MUST!!"

"El hotel está muy bueno para descansar, el servicio del personal destaca, todos son muy amables, lo único malo es que los restaurantes temáticos siempre tienen cupo lleno y apenas pudimos conocer 1, del resto todo excelente"

"Avoid this place. Other than the nice cenote, cost does not match the experience. Understaffed, backwards billing concepts, overall poor stay."

"Fue perfecto"

"We stayed in a Teepee on the beach- used the public bathrooms. The public bathrooms were gross but all public bathrooms are- bring disposable toilet covers/witch hazel/wipes/hand sanitizer/etc. There is an option to stay in a teepee by the bathrooms. I could not recommend against that enough/ it smells horrible down there :) The teepee on the beach was so nice. It seemed like we were the only ones staying in those ones. There was this nice little area right outside of it with beach chairs and...

"We had a great time , everyone was very attentive. The view from our room was breathtaking!!"

"Our room in the Tequila section was beautiful. We were right across from the Spa and Le Gourmet restaurants and around the corner from the pool. The trolley stop was also behind our room. The Coba lobby and buffet were very close also. We couldn't have requested a more perfect spot! The various spots that have musicians or music at night are loud, but, in the room we just heard the bump. Not bad and didn't prevent us from sleep. The property is so big and fun. We had access to the beach...

"Todo de maravilla "