Search Town of Henrietta Hotels

"I would of given this hotel a 5 star review but there was an ant problem in my room. I must of killed 8+ ants- on the wall, ON THE BEDBOARD and bedroom shower. When I called I was told someone would be right up. 30 minutes later I had to call again because I found another on in the bathroom I could not reached. I asked to move rooms but was told there was no more rooms available. I would of hoped someone would of called me in the morning or at least an email apologizing for my inconvenience, but all I got was a bill for the resort fee."

"Bed/pillows had all kinds of hair on it. The toilet was NOT clean. I wouldn’t want to stay here again. "

"u all good"

"A"

"THEY DIDN’T LET ME CHECK IN "

"No elevator and we were on the second floor - room was dirty and clearly not well maintained - the breakfast area was extremely small for the number of rooms in the hotel and not well stocked."

"Un cleaned. Missing soap dispensers(provided liquids in cups). Iron missing. AC connection broken. Total disappointment for the money we paid."

"Nice room, couch was questionable. Spacious, with fridge and microwave. Clean bathroom. The carpet was good. A few items were showing some wear. All in all I would stay again. Desk staff was awesome and very helpful. Nice hot breakfast with lots of choices for adults and kids too. When I use a good discount, it always seems that I get a room near an elevator or ice machine. Would give a better rating if this wasn't so."

"You get what you pay for. But overall it was better than most in less better conditions. The hot water in the shower could use some tweaking since it literally only gets lukewarm. Other than that it was used for what it was intended which was mostly to sleep. I would’ve given better rating if the laundry, vending machines, bathrooms in the lobby weren’t out of order and the breakfast area had any food or allowed outside food if they weren’t going to offer any themselves. "